It’s going to be a long week. I’m in the middle of a week’s worth of “process engineering” which basically entails sitting in a room with five or six people and arguing about the best way to do something. You know what the say about opinions, right? Yeah, I figured you did, so I won’t cover that ground. What should come out by Friday morning is a brand-spanking-new business process telling us how we’re going to roll out new and brilliant ideas from here on out… everything from inception to implementation. What always concerns me about investing alot of time and effort into these exercises is that after we pitch the new idea, someone is going to call it a success, we’re going to congratulate ourselves on a job well done, and then it’s going to end up on a shelf somewhere. Or more precisely, on an intranet site where it will never again see the light of day.

Look, I get that change is hard… You’re talking to the original hater of new ways to do things here; the ultimate creature of habit. But even I know that doing things the same way that was unsuccessful yesterday is not going to lead to different results today or tomorrow or the day after that. If you’re going to fall into a habit, why not fall into one that actually gets something accomplished? Sure, that’s not the easiest path, but doing it right will probably take less energy in the long run than trying to run against the tide. Here’s hoping we come up with something worthwhile and can actually make it work.