Tag Archives: email

What Annoys Jeff this Week?

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1. Headsets. Due to some obscure security regulations that are probably being misinterpreted anyway, one of the most dysfunctional parts of spending my day in cubicle hell is being tethered to my computer with some kind of low-budget call center headset that only covers one ear and features a snazzy swing down boom mic. It’s exactly the kind of thing I wore for the three days I was a telemarketer in 1999. It’s bad enough with the fluorescent lighting and no windows, but being required to listen to your music or podcasts in one ear and the random conversations, phone calls, and background office noise of all your colleagues in the other really just adds insult to injury.

2. Meetings. The rise of Teams and other “collaboration tools” during the Great Plague era has made it entirely too easy for people to call a meeting when, in fact, no meeting needs to take place. Instead of a three- or four-line email, though, what we end up with is a calendar populated with 30 minute blocks of mostly wasted time. I earnestly implore you, if you are considering sending out a meeting request, to stop and really consider whether a simple email would convey the same message without carving big chunks out of everyone’s day.

3. Options. Donald Trump is sitting through the first of what will likely be many criminal trials he faces as a cast out one term president. Joe Biden dodders his way through every TV appearance and barely gives the impression of being awake. In a spectacular “hold my beer” moment, Robert Kennedy Jr. enters the chat with a worm eating his brain. These are the major contenders in 2024 for the highest office under the United States Constitution. In this country of approaching 300 million people, these are the best we could find to serve as our elected leader. If this is honestly the best we can do, maybe we really should just call it a day, because the republic has already failed and we’re just going through the motions.

What Annoys Jeff this Week?

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1. Still waiting. Here we are 9 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if the last 30 months didn’t prove that working from home works. All this while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. Gotta love working for the sick man of the enterprise. There’s probably plenty of blame to go around, but since the updated policy for supervisors was published nine weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for not getting this shit done.

2. Medical records. Online medical records are great, except the part where the system used by my primary care provider and the system used by one of my specialists don’t in any way communicate with one another. There’s also no obvious way to manually upload information from one to the other. A quick call to my PCP’s office confirmed that “Yeah, it really doesn’t do that.” Super. So, I’ll just continue to schlep hard copy of reports and test results around like it’s 1957 because that’s still easier than finding and using a goddamned fax machine in the year of our lord 2022.

3. Advertising. Between Black Friday and Cyber Monday, I’ve once again received an email from every company I’ve done business with for the last 20 years. I don’t know what they think they’re accomplishing, but it doesn’t feel like effective advertising… unless their definition of effective is to jam up my inbox with stuff I’ll delete before reading and thereby fill a potential customer with questions about whether he wants to do business with them again. I’m sure there’s some advertising industry metric that shows why mass email blasts is a good idea. Maybe it works for some consumers, but it doesn’t do much for me other than piss me directly off. 

Don’t simp for sleazy, scumbag politicians… 

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I spent a good amount of time raging about Hillary Clinton’s mishandling of classified email back in 2016. I believed then and I believe now that if I stored classified email on my home computer, I’d be at best fired and at worst prosecuted and imprisoned. She shouldn’t receive special consideration due to her august and lofty position. 

In 2017 I called out Jared Kushner for use of private email to conduct official business on behalf of the U.S. Government. I recommended that his files and records be subpoenaed and if there was evidence of guilt he should be charged and tried.

In 2018 I called out Ivanka Trump for using her personal email address to conduct official business on behalf of the U.S. Government. 

Here, now, in 2022, I’ll state publicly and for the record that if Donald Trump is suspected of having unlawfully retained, stored, folded, spindled, mutilated, sold, or otherwise misused classified materials, his residence and/or place of business absolutely should be subject to a lawful search. If evidence is found based on that search, he should be tried. That would be my position regardless of whether we happened to be discussing a sitting president, a former president, or a private citizen.

Maybe it’s easier for me to say because I’m beholden to neither of our major political parties, though I like to think it’s simply because I have the intellectual integrity not to have different rules of behavior depending on what party I happen to support. I have many bad qualities, but being a hypocritical asshat isn’t one of them.

I know it’s far too much to expect people to dispense with their partisan blinders at this point. They’re too entrenched – too invested in the position that they’ve staked out. No one wants to admit they bought a pig in a poke. There’s too much face to lose. Nothing I say is going to change minds, so I’ll just be over here eternally grateful that I never wrapped so much of my own identity up in a sleazy, scumbag politician to have hurt feelings when they go out and do sleazy, scumbag politician stuff.

Cynical and jaded…

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My laptop took 90 minutes to boot up this morning. Combined with the more than an hour it took to get access to our primary workspace, that put me about three hours into the workday before I could really even start “working.” That’s the point at which I realized that thanks to some very helpful new “improvements,” I didn’t have access to one of the email boxes I need to do my actual job.

The whole thing got mostly unfucked sometime after I’d have usually gone to lunch, so now you can add general hangeryness to the mix of what was stupid today. Add it atop all the things, unseen, piling up in the mailbox I’m supposed to be working out of today. They were all things piling up on me, because I’m the designated stuckee for the next week, so there’s no reprieve in knowing I can just pass the buck to the next sucker who comes along.

The very best part of today is that even though all my systems are now “working,” in order to send an reply from Mailbox #1, I first have to copy the body of the email and the intended recipients into a Word document, close Mailbox #1, open Mailbox #2, paste in the reply itself and the rest of the email thread, manually build the distribution list, hit send, close Mailbox #2, reopen Mailbox #1, and hope the reply shows up. All told, something that should be as easy as sending email could take 5-10 minutes per message depending on how slowly the software opens and the size of the distribution list. There’s a recurring report on Monday with upwards of 100 recipients. It may be the only thing I get done before lunch.

Normally I roll my eyes at coming to the office to do things I could just as easily do from home. Today, of course, I spent a large portion of the day not even able do those things. If you ever find yourself thinking I’m too cynical or jaded, I promise you, it’s all for cause.

What Annoys Jeff this Week?

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1. Repetitive question syndrome. In my particular area of effort, questions are unavoidable. That’s fine. Nothing I’m tinkering with is overly complex, so the answers generally come easy. The real kick in the junk is when the same question comes from three people who all work in the same office. Maybe sort some shit out among yourselves before blasting away on the email… because, honestly, anyone after the first person from your organization is going to get a verbatim copy/paste response, regardless of what subtle differences they inject into the question. I don’t mind doing the work, but I absolutely mind doing it three times with vaguely different shading.

2. Entitlement. I know this is going to be a hard pill to swallow, but no one owes you anything just because you happen to exist. The level of entitlement I see, particularly on Twitter, is almost breathtaking. I have no idea where people find the nerve to think they’re somehow entitled to the exact job (or societal permission to not work) they want, in the city where they want to live, in a home they shouldn’t have to pay for, with food and healthcare all provided on demand at someone else’s expense. Being a guy who left home at 22, schlepped all over the country to work where the opportunities presented themselves, and made shit tons of sacrifices to build the life I wanted to live, I truly don’t know from where they get the nerve. 

3. Junk email. The longer the Great Plague rages, the more junk email I get from any company with which I’ve ever even thought about doing business. Look, I know everyone is jumping through their ass trying to stay in business, but I don’t need 10 emails a week from the company I bought a watch from five years ago. It’s not going to make me want to buy another watch or really any widget I’m not already thinking about buying. I like the companies I use on a regular basis, but honest to God being regularly spammed makes me want to look at other options… which sadly would just lead to even more pointless email which would fill me with even more hostility. There are about 50 businesses that are one or two more emails way from earning a “send directly to trash” rule. 

A problem of encryption…

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For the last three months I haven’t been able to open some encrypted email. Day to day it’s not much of a problem, but once every two weeks or so part of my job really demands that I be able to see what’s lurking inside those emails. 

I started by putting in a help ticket with my employer’s vaunted Enterprise Service Desk. They fiddled with it for a week and finally decided it was something that needed handled locally, so I was referred over to their branch here in beautify northeastern Maryland. More days passed. Two hours on the phone with them later, they decided that the answer needed to be ever more local… and yet more days slipped away.

My local support worked at it for another two hours. More days trickled by with nothing happening. I raise the issue again. My boss raises the issue. Tech support and I play phone tag for a week. Then there was a holiday. And here we are three months later and I still can’t open the damned email and have to hope someone else who has access to that mailbox is around when I need to either read or send something encrypted. 

I raised the issue again today with our local support and ended up with people pointing in three different directions about who really needs to be working this issue.

Based on that feedback, the utter lack of progress made in three months, and my almost eighteen years of experience as a professional bureaucrat, I have now determined that I clearly don’t require access to these emails. If no one else is concerned with doing their job, I don’t suppose I need to be either. If Uncle wants me to have access, I suppose he’ll just have to miracle the right certificates onto my laptop because I’m well and truly done trying to get it done myself.

What Annoys Jeff this Week?

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Reading for comprehension. Before you ask if I can provide the dial in number, perhaps you should read all the way to the bottom of the 4 bullet point email I just sent you. I’m not saying I always include every scrap of information someone might need in an email. Sometimes things get left out. But when I know the information you seek is one of the items I purposely put in a prominent place for all to see, it’s like you’re trying to get on my last nerve. I’m increasingly convinced the only reason meetings ever really need to happen is because people can’t be relied on to read for comprehension.

False surprise. You’re well into your 50s. You’ve spent 30+ years in Uncle’s service. Don’t feign surprise when things you want to try to get done two weeks before the end of the year can’t be done because 75% of the people who do the work, myself included, have no intention of being around between Christmas and New Years. It happens every year like clockwork. It’s regular as the tide. Please, for the love of little newborn baby Jesus, don’t suddenly pretend concern that a thing can’t be delivered a mere handful of hours before everyone but a skeleton crew goes away for a couple of weeks. This is especially true when you were given the opportunity to work the fix four months ago but opted to drive ahead anyway. It just embarrassed both of us.

Medical science. The good news is that my A1C is now actually too low and as a result the doc is taking me off one of the meds I’ve been on for the last two years. That, of course, was accompanied by the bad news that my cholesterol has finally snuck into the “troublesome” range so I’ll be starting on a new pill for that… along with regular blood work to make sure the combination of it all isn’t ripping my liver to shreds in the process of keeping the rest of me alive.

But her email…

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New reports suggest that Ivanka Trump used a personal email address to conduct official business. If true, those reports are a problem for her and for the administration.

So here I am, a card carrying Republican, in defiance of what social media says I’m supposed to say, arguing that the allegations should be investigated. Hand the records over to the FBI and allow them to do their job. I expect the House of Representatives, under Democratic control in the next session, will also want to hold their own investigation. That’s fine. Conducting such inquiries is a prerogative of the House. 

That said, I expect Republicans to observe the same standards that they did in their investigation of Secretary Clinton in demanding a through search of all pertinent files. Likewise, I expect House Democrats to largely observe that sending emails outside official government platforms “isn’t really that big a deal.” If Republicans pass the buck, they’re negligent. If Democrats rail that personal email is now suddenly important, they’re hypocrites. 

Of course there are fine points of detail that the media doesn’t bother with – things like classification level of the email,  privately owned server housing classified material, whether tens of thousands of emails were destroyed before they could be reviewed by the investigators, etc. They’re perhaps esoteric details, but they matter in the course of deciding if something is a legitimate “big deal” or if it’s Washington-issued “nothing burger.”

What Annoys Jeff this Week?

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1. “Blood in the street”. The first financial news I consciously remember hearing was during the great bull run of the 1980s. In January 1987 the Dow cracked 2000 for the first time. I was eight years old and heard the news that day in my grandparent’s living room. Today, 30+ years later, after a two plunge, the Dow stands at 25,052.83. I’m not a financial expert by any stretch. I’m not a stock picker. I pay a limited about of attention to broad trends because I do have a vested interest in being able to retire at some point in the middle-ranged future. What I’ve learned from keeping an occasional eye on these trends over the last 20-years of having a small dog in the fight, is just this: prices go up, prices go down, prices go up again. Wash, rinse, and repeat. Yes, I hate seeing account balances bleeding away as much as anyone, but the blood in the streets reporting from major news outlets feels completely overblown.

2. “California is underrepresented.” I’ve seen it a few times now – the “infographic” that shows California has only 2 senators while the 7 least populous states in the west have 14. The conclusion is that Californians, therefore, are underrepresented. They conveniently fail to mention that the same seven states are represented by only 13 representatives in the House while California weighs in with 53 members of that august body. Such posts, of course, neglect to discuss the intricate system of checks and balances designed into the Constitution – where the House of Representatives was designed as the direct representatives of the people and senators were elected by the state legislatures for purposes of representing individual state interests within the federal framework. You could almost be forgiven for believing that the United States was a democracy and not a federal republic. After all we so regularly and incorrectly use the words republic and democracy interchangeably. It’s safe to say that the founders knew a little something about mob rule and its dangers to good order and civil society. The whole massive machinery of federal government was designed, in part, to ensure that radical change couldn’t be rolled out across the country at the whim of the mob. Rest assured I’ll be at least one consistent vote against dismantling any such bulwark restraining the passions of a would-be mobocracy.

3. Reply All. Sometimes an email gets out by accident, launched across the ether using a distribution list that sweeps up all people, everywhere regardless of whether they need the information contained in the message or not. Here’s a helpful tip from your kindly Uncle Jeff: If you receive an email message via distribution that’s obviously not meant for you, you can literally just delete it and the offending email goes away. Or you and 27 of your closest friends can “reply all,” ask to be removed from the offending distribution, and be revealed as the enormous twatwaffles that you are. I mean I know from personal experience that people barely read the email that’s addressed to them for action. Why in seven hells the reply all is the one they choose to engage with is just simply beyond the limits of human understanding.

What Annoys Jeff this Week?

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1. Snap judgement. I’ve got a pretty good record of making snap judgements about people and situations. Occasionally, though, I’m proven utterly and unequivocally wrong. Just occasionally people really do surprise me. That seeds chaos and discontent in my universe and really does annoy me to no end.

2. Email. Actual it’s the lack of email that’s the problem. If we’re going to pretend to be an organization that lives and dies by electronic communication, keeping this most basic of those tools available feels like a reasonable place to start before we dive in and try to tackle the more complex stuff. But hey, what do I know? I’m just a guy sitting here because the damned email isn’t working.

3. Anyone who asks why I like animals so much and people so little. Seriously with that question? Have you met animals? They’re awesome. Sure, some of them will kill you if given half a chance, but on the whole they’re endearing and some of them are downright adorable. They can be expected to go about their lives doing basic animal things. On the other hand, have you met people? Some of them will kill you given half a chance too, but they have far fewer of the animal’s redeeming qualities and are, as a group, far less adorable. Unlike the other members of the animal kingdom, a large percentage of people can be expected to wander through their lives oblivious to the world around them and behaving in as obnoxious manner as possible. Given the choice, I don’t see how it’s even a contest.