What annoys Jeff this week? Shit. I could write a book on that. There’s one thing, though, that stands out in my mind this week. It’s the mother of annoyances. The one that if it didn’t happen day in and day out with a steady drum beat, so many of the other, smaller annoyances wouldn’t exist at all.
I don’t know exactly if it’s human nature or just SOP in our little part of the world, but the propensity for people to ignore things right up until the movement when it needs to be finished drives me directly around the bend. It makes me into an absolute mental case.
When you’ve known for weeks (or months) something needs to happen, but only start looking at it a day before it’s needed – or even better – two days after it was supposed to be finished, what exactly am I supposed to think? Well, first, your time management skills blow, but that’s just the baseline. If you procrastinate everything until the last possible moment all you guarantee is that everything in your wheelhouse is a self inflicted crisis. There’s no planning, no strategic vision, and certainly no sense that some ideas require time and attention to mature into final products. If you do happen to scrape something together to meet a “surprise” requirement, it’s a giant flaming shit sandwich. As often as not it’s not even a sandwich – just the various component ingredients for making one.
At that point why bother? Just admit that you’re a enormous waste of resources who exists purely to convert oxygen to carbon dioxide and draw a salary. I’d at least appreciate the honesty of admitting that someone doesn’t give a good goddamn. Hell, it would be refreshing. I’d almost respect you for it.
As it is, at least I know why every day is an exercise in jumping though my own ass to get even the simplest of projects done – because expecting people to pay attention is our own personal bridge too far.
1. Storming Area 51. The media has been caught up on stories of people who are “planning” to storm Area 51, or the US Air Force facility at Groom Lake, Nevada. I like to think most people have signed on as a lark, maybe because they want to feel like a part of the latest internet sensation. The internet is full of stupid, of course, so I have very little doubt that at least some of them are really “planning” to cross into the facility on or about the appointed date and time. It also seems likely that the type of people most likely to attempt this are the ones least likely to be prepared for what they’ll meet… miles upon miles of some of the most inhospitable terrrain in the United States, almost no services – including hotels, gas stations, and water, and some very irate and serious guards should any of them happen to actually stumble, sunburned and dehydrated, into the restricted area. Planning. I have deep reservations about whether that word means what the internet seems to think it means.
2. Prime day. Every year feels a little more like Prime Day is just an amazon garage sale. It’s certainly a “so what” event from a book perspective. I miss when amazon was a bookseller. Of course I’m still locked out of my Prime account anyway so it doesn’t really matter.
3. Water. The universal advice when getting over a cold is to “drink lots of water.” I’m increasingly convinced that no one who gives that advice has ever actually tried to do it themselves. Water, even the fresh, pure stuff coming up from the well on the homestead starts tasting disgusting after you reach a certain volume of throughput. That’s if you can say it really “tastes” like anything at all. All I’m saying is that if experts want you to flood your system with something, they should make it something that’s reasonably good tasting, I mean where’s the advice to drink lots of hot chocolate or good rye whiskey?
1. Douchebags who litter. Driving through the historic summer tourist trap of North East, Maryland I was following a SUV towing a jet ski who eventually turned into one of the local marinas. There’s nothing unusual about that this time of year. Also not unusual, because people are mostly awful, was the fact that the passenger kept throwing cigarette butts and trash out the window. I assume, because of the jet ski, that these people enjoy being outside and on the water… which is about 50 yards away from where the last butt fell. That’s the head scratcher, for me. Where exactly to asshats like this think their ash and trash is going to end up the next time it rains? Then again, that question implies that they’re the kind of people who bother thinking at all and that’s probably a poor assumption on my part.
2. Online marketing. I brought home my newest pup over a month ago. While I appreciate the mission of the several dozen rescue organizations I looked at prior to that, I don’t now need to see the animals that are currently available… every time I log in to a social media account. It feels like the algorithms should take into account that the average person, regardless of how much they’d like to, is not going to adopt ALL the animals. Rest assured when the time comes I will seek these organizations out… but just now you’re wasting their marketing dollars by targeting me.
3. Panic as management strategy. I assume there’s a time and a place for panic. I’m not entirely clear what that time or place would be on an average day, though. Losing your head and making shit decisions as a result doesn’t feel like a best management practice. Especially when there are stacks and stacks of paperwork that tell you how to respond to almost any conceivable situation. I haven’t read them all… but I’ve read enough of them to know that flailing your arms and calling all hands to the pumps isn’t usually featured prominently as a how to recommendation.
One of the issues I have with Large Important Events is that they tend to take months to pull together properly. By the time they arrive, you’re running flat out just to keep from falling behind. They chew up months and it feels like you should be entitled to a big ending.
Independence Day ends with fireworks. A public execution ends with a hanging on the courthouse lawn. There’s a final moment of something that marks the definitive end point.
With us, though, it’s just a whole lot of build up with no pay off. There’s no money shot. The end just kind of dribbles out… and those who endured it limp home with whatever you call the event planning version blue balls.
Now it’s important to remember that when it comes to event planning at the very best I am nothing more than a marginally talented amateur. I’m reasonably good at establishing requirements and subcontracting them out to people who can do that actual work. What I lack in any meaningful way is the patience requisite to answering the same five questions 437 times after providing that information in a read ahead packet that clearly no one bothered to read.
The real problem, though, isn’t necessarily who did or didn’t read what… it’s that although I’m tolerable good at identifying requirements, I really have no actual control over them. In the parlance of my employer, I’m not a “decision maker,” and frankly, as I’ve said loudly and often, I don’t want to be one of those. The most significant “wheels coming off” moments I find at an event of any size aren’t actually a result of poor planning or staff work so much as they’re the result of one of the deciders being visited by the Good Idea Fairy twelve hours or so before the damned thing starts.
The result is that plans are made, flyers are printed, and advertising is done… and the new thing that’s being injected starts looking a lot like an after-thought instead of something that was carefully considered and added because it created value in the week’s proceedings.
But since I’m just a guy sitting here, what the hell do I know?
1. “Free” college. Almost a decade ago, the federal government stepped in and allowed people to refinance their mortgages during the housing crisis – but only if you let your payments fall behind. If you took your word as your bond and paid on time even though it was hard, well fuck you sucker. That’s why it took me $30,000 out of pocket to close the sale on my Tennessee house. I played by the rules and got properly fucked for the trouble. Now Senator Warren comes along and wants to push student loan “forgiveness” as the brave new way ahead. If she gets away with it, once more I’m a sucker for playing by the rules, doing the hard work, and being responsible for paying my own debts. I really do despise the 21st century.
2. Morale. Apparently as a moral boosting endeavor we’ve installed a wall-sized mural with my organization’s name blazed across 30-feet of graphics and some fancy new signage in our bit of cubicle hell. I’m sure someone thought it would be a good idea and that everyone was sure to find it inspirational. I’m just not one of them. I’m probably too jaded and cynical at this point to ever be bought off by new signage. That’s just the kind of guy I am. Want to improve my morale? Throw me a step increase in recognition of the work I’ve done. Hit me with a time off award – that one is my personal favorite. Order up some office chairs that aren’t low bidder junk or computers that aren’t crippled right out of the box. If you’re going to spend the money, spend it on something that matters… because new wallpaper doesn’t get it done.
3. 5PM. Being a creature of habit, there’s not much I value more on any given weekday than leaving the office on time. I value arriving on time, too… because getting to work on time is a reasonable employer expectation. The converse should also be true – leaving on time should be a reasonable employee expectation. Except the average office is full of subtle signs and symbols that it isn’t the case. No one will come right out and say it, but you’re supposed to just understand and not mention that someone at echelons higher than reality has scheduled a meeting to start an hour or two after you’re supposed to have departed the area for the day – and that’s assuming that the meeting will accidentally start on time, which of course it won’t… The not so subtle message being that anything you have outside the office walls couldn’t possibly be as important as what’s happening inside them. Then again, this is often driven by the same people who think they can fix morale problems with wallpaper, so it’s whatever I guess.
I had three things all laid out for today. But all three of them combined don’t hold a candle to the one big thing that has been absolutely crazymaking this week… and that’s waiting until the last fucking minute to decide to pay attention to the onrushing train bearing down on you.
It’s not that I have a philosophical problem with needing to do things at the last minutes in and of itself. Sometimes a crisis really is a crisis, something that arrived by surprise and was otherwise unavoidable. However, what we here treat as a crisis is almost always something that we’ve seen coming for months, but have elected to ignore until it shows up on the front stoop like a drunk uncle at Thanksgiving. That is to say that nearly all of the chaos brought on by suddenly engaging at the last minute is completely self inflicted.
If there’s nothing else I’ve learned in my 16+ years here in the heart of the Great American Bureaucracy it’s that no amount of planning I can do that will offset late-in-the-cycle visits from the Executive Good Idea Fairy. No amount of anticipating needs, or prep work, or casting entrails will ever get you ready for things that should have been mentioned three months ago but show up with less than three weeks to go.