Lawyers. I’ve been running one annually recurring project for the last six years. For five of those six years we plugged along, meeting leadership intent, and getting the job done mostly by convincing a bunch of other organizations to play nicely in this particular sandbox. The key, mainly, was in finding ways to make it easy for all of these other organizations to say yes when we asked for something. Enter the lawyers. This year, we seems bound and determined to create roadblocks where there were none before and actively seek out ways to get to “no.” It seems to me there’s a difference between cautious and diligent and being just another toad in the road. I miss the cautious and diligent advice we use to get.
Amazon. Today I talked to Amazon’s customer service line for the 3rd time about getting my account un-suspended. That’s after spending a few hours pinging tweets back and forth with their Twitter customer service team. Current status is that no one is apparently able to tell me why the people who manage charge back issues haven’t and/or aren’t able to resolve this. I’m told the issue has been elevated to the next support tier… and I should hear “something” in the next 24-48 hours. That’s all well and good, I suppose, until just after that conversation, when Amazon sent me another email claiming that I haven’t returned something they acknowledged I had already returned several weeks ago, so that will be a separate, unrelated fight with my favorite online retailer as soon as our primary issue is resolved. I’m expecting that to be some time in December based on the current rate of progress.
High water. There’s a tropical storm headed for New Orleans. The city is already flooding. Grand total of things that we have collectively learned about living on the low ground since Katrina: Zero.
It’s Monday, but it’s a short three-day week and there’s at least one telework day between me and the start of the weekend on Wednesday afternoon. Summer and fall are my favorite times of year to be in Uncle’s employ. Unlike the interminable, holiday-free stretch from February to May, the holidays flow with reasonable regularity in 4-6 week intervals. They’re always something to look forward to on the horizon – a minor way-station on the long trip to 2035.
I make a point of pride out of making sure I’ve burnt off all my leave by the end of the year. I generally aim to carry precisely the maximum amount of leave across from year to year… not an hour more or an hour less. Keeping a big honking pile of leave available is a safety blanket of sorts – an insurance policy – against the idea that something catastrophic could happen at any time, but I have a cushion of paid time off owed to me to help mitigate whatever the problem might be.
Life experience has also taught me that I appreciate time off more in small doses than I do en block. With the exception of maybe a week or ten days across Christmas and New Years, I take most of my leave a day or two at a time. A four day weekend seems to hit some sort of neurological sweet spot for me – enough to feel rested, like it’s been something more than a regular weekend, but not so long that the very act of coming back to work feels torturous. Coming back after a long stretch – like the “Christmas break,” has a funny way of leaving me more annoyed and dispirited than I was before I left. For me that’s the real danger of taking too much time in one run.
So, here I am, my projected leave schedule covering the calendar like shot from a scattergun. Most aren’t random strikes, though. I try to set them to maximize preexisting holidays or to compliment the few days of the year I know I like being somewhere other than work. Throw in four or five more days held in reserve for the inevitable mornings I just can’t face eight hours in the cube farm, and it’s my own special, patent pending formula for dragging my carcass through another year while preserving some semblance of sanity.
1. Office pot luck lunches. In my opinion there is no more sad and depressing sendoff into retirement than an office pot luck lunch. Somehow showing appreciation for years of dedicated service by taking over the conference room, piling the credenzas high with veggie trays, deli sandwiches, packaged deserts, and lukewarm entrees just doesn’t fill me with a sense of purposeful recognition… it’s more like getting away with a bare minimum level of acknowledgment. I’ve never liked office pot lucks. The “special occasion” pot lucks, though, smack of insult to injury. Al least when my time comes I know what I won’t be doing. Some day, when people come looking for me, there’s just going to be an empty cubicle where Tharp use to sit. No pot luck, no certificate of appreciation, just a vague memory – a shadow receding into the distance just as quickly as his little legs will carry him.
2. Being a sonofabitch. I know it doesn’t seem it, but I’m generally a reasonable individual. My expectations of people are usually limited, based on experience. I’m almost never looking for a fight. I’m almost the definition of live and let live because I so rarely feel the need to engage. There are some times, though, when I have to be the sonofabitch. I can do it. I’m good at it. But all things considered I’d rather be left alone.
3. $10 a pill. I’ve picked up Maggie’s next round of antibiotics… ten days to the tune of $10.34 a pill. I love these dogs and I appreciate the marvel of modern pharmaceuticals, but hells bells, I’m taking whole fists full of human grade medications that don’t carry that kind of price tag all in.
1. Douchebags who litter. Driving through the historic summer tourist trap of North East, Maryland I was following a SUV towing a jet ski who eventually turned into one of the local marinas. There’s nothing unusual about that this time of year. Also not unusual, because people are mostly awful, was the fact that the passenger kept throwing cigarette butts and trash out the window. I assume, because of the jet ski, that these people enjoy being outside and on the water… which is about 50 yards away from where the last butt fell. That’s the head scratcher, for me. Where exactly to asshats like this think their ash and trash is going to end up the next time it rains? Then again, that question implies that they’re the kind of people who bother thinking at all and that’s probably a poor assumption on my part.
2. Online marketing. I brought home my newest pup over a month ago. While I appreciate the mission of the several dozen rescue organizations I looked at prior to that, I don’t now need to see the animals that are currently available… every time I log in to a social media account. It feels like the algorithms should take into account that the average person, regardless of how much they’d like to, is not going to adopt ALL the animals. Rest assured when the time comes I will seek these organizations out… but just now you’re wasting their marketing dollars by targeting me.
3. Panic as management strategy. I assume there’s a time and a place for panic. I’m not entirely clear what that time or place would be on an average day, though. Losing your head and making shit decisions as a result doesn’t feel like a best management practice. Especially when there are stacks and stacks of paperwork that tell you how to respond to almost any conceivable situation. I haven’t read them all… but I’ve read enough of them to know that flailing your arms and calling all hands to the pumps isn’t usually featured prominently as a how to recommendation.
1. There are a few topics where I could probably claim expert level knowledge. There are far more in which I am reasonably conversant. There are many in which I can fake competence if conversations don’t last too long. The secret to successfully using my big ol’ brain box is to turn me loose on something in one of those first two broadly defined areas. Setting me loose in the third and expecting expert level performance is just going to result in you being disappointed and me being even more annoyed… especially when there are any number of individuals within spitting distance whose baseline knowledge on the subject exceed my own in every possible way.
2. It’s good to see so many people caught up in the history of #DDay75… but my inner history geek wishes some of them would pay attention to history a little more closely when it’s not the anniversary of monumental events. They’d be amazed at what it could teach them… and maybe they’d even gain a little insight about why nine times out of ten I’m mostly sitting around muttering that “they’re really going to try that again.” In my heart of hearts I really do think if given half an education in history people would be stunned by how little new there is under the sun.
3. OK, so here’s the thing… When I lay out a process for you that’s guaranteed to work correctly 100% of the time and you opt to not follow that process and create your own circuitous route from Point A to Point B, don’t then call me whining because it didn’t work. What happened there isn’t a process problem. It was a pure failure to follow fucking directions problem and that puts it squarely in your lane rather than mine. Good luck with it.
So I get passed a lot in the morning on my way to the office. First, I’m usually driving a Jeep, which isn’t a vehicle anyone really associates with speed. Second, I’m driving to work. Why the hell would I be in any kind of rush? Ending up with a ticket on my way to work is the very definition of a situation that would just add insult to injury. A stead 60 in a 55 feels like laying on plenty enough speed for the occasion.
The reverse trip away from the office in the afternoon is something altogether different. That, you see, calls for every fraction of extra throttle that prevailing conditions allow. Interestingly enough, it’s during these afternoon drives when everyone else seems to be lackadaisically content with skittering around at or below the posted speed limit.
Maybe you can file this one as just another reason why I don’t really understand people or what motivates them. Given the option between racing to the office or racing home, I have no earthly idea why they’d choose the former over the latter. People are weird, man
1. The 80/20 rule. The reward for good work is more work. The reward for bad work is less work. Other than a sense of personal satisfaction of doing a job well, there’s damned little incentive to do top notch work in an environment that doesn’t really reward anything above the baseline or punish anything below the baseline. Things just slide along while everyone hopes equilibrium is maintained and no one makes too many waves. Meanwhile we’ll just keep throwing stuff at those that can instead of demanding performance from those who should.
2. Puppy energy. Folding a new dog into the routine is has been challenging – probably in large part because the resident dog is old and happy to spend most of her day sleeping. By contrast, the now 7-month old pup, is still full of teenaged asshole dog energy and requires constant oversight. It’s no so bad on the days when I’m home with ample time to wear his fuzzy little ass, but God help us on the days when I’m working and he gets to rest up. We were all a decade younger the last time there was a puppy in the house. I don’t remember being better rested at 30 than I am at 40, but maybe I was. Who knows. Maybe I was even energetic myself way back when. Somehow I doubt that. Jorah is going to be a fantastic dog… just as soon as I get him through the stage where he’s a total pain in the ass.
3. The FCC. The FCC has spent decades chasing “crude and rude” broadcasters across the airwaves – levying fines and trying to make sure all the poor sensitive souls don’t accidentally get offended by something. If the honorable commissioners of the FCC want to do something even remotely beneficial to actual people, they’d dragoon the Special Operations Command into hunting down and killingly the people responsible for spam and scam cell phone calls and text messages. Slap a bounty on the scammers heads and pay out dead or alive for every one drug across the threshold of their glass and steal headquarters building lobby. That’s the kind of proactive service I want to see them providing instead of page after page of tips on how to not get scammed.