Thanks and congratulations…

The only thing I find more frustrating than doing work that shouldn’t have needed to be done is being thanked for doing that work. If anyone really wants to thank me for doing work, they could start by not creating mountains out of mouse turds. Stop making work where none needs to exist. Stop changing the slides three days after they were supposed to be sent out for printing. Stop changing the seating arrangement 85 minutes before an event starts. Just stop.

We talk a lot about holding people accountable, but it’s not something I see much of in practice. In fact I’m not sure I can point at so much of a single instance of whatever it is “accountability” is supposed to be. Maybe that’s why congratulations are so hard to accept – because if people were being held accountable and compliance was made mandatory, getting the simplest thing done wouldn’t seem to be a task of Herculean effort.

At this point, unless thanks and congratulations come along with a time off award, it’s just so much more paperwork to file.

Justified…

You’ve literally had weeks to get your shit in order. There have been countless meetings in which all the materials have been changed, changed back, and then altered a dozen more times. But for some reason here we sit at 4:45PM the day before the goddamned meeting starts waiting on “final final” changes so we can go forth and kill a few dozen trees in this mad quest to build the Briefing that Saved the World.

Here’s the secret I’ve learned after sitting through, easily, hundreds of very similar gatherings of the great and the good: What you have written on the slides generally doesn’t matter all that much. Conveying information isn’t about the damned slides. It’s about what you say, how you say it, your body language, and the connection you can forge with the person you’re trying to communicate with in the few minutes you’re in front of them. By contrast, 75% of the handouts you’ve slaved over are going to end up in the trash can. If your audience is polite they’ll at least wait until they’ve left the room to throw them away.

I’ve often theorized that if people knew how much time (and salary dollars) were wasted in the endless transition of “happy” to “glad” or trying to pick out just the perfect shade of blue, they’d rise up in bloody revolt. They’d be well justified.

Slide monkey…

Being the designated slide monkey, there are an outsized number of meetings I sit in for no other reason than they need someone well trained and fully capable of hitting the forward arrow and advancing to the next slide. I’m mostly resigned to that being my fate for the foreseeable future. Whatever. As long as the checks don’t start bouncing, what the hell do I care about how my time is allocated, right?

Human Chess.jpg

It’s a rare day when something in a meeting catches me off guard. This last couple of weeks, though, has been a string of exactly that – surprise piled on surprise. Today I had the distinction of being designed “the human forward arrow.” This distinction comes along with the mission of flipping the three foot by five foot printed foam core posters that we’ll be using this week to replace the information that every other office on the planet would present using some kind of electronic presentation tool.

I’m fairly sure that this isn’t what anyone meant when they said we should think about briefing information without using PowerPoint. Taking what would be projected on three 60-inch monitors and printing it on one 60-inch poster doesn’t quite feel like fully embracing the call to do things differently.

Then again, what do I know. I’m just this meeting’s equivalent of a pawn on a human chess board.

What Doesn’t Annoy Jeff this Week?

What Annoys Jeff this Week is usually the place where I vent my spleen each week. Most of the time it’s easy enough to cull the “top three” things from the list and give them each a little paragraph of exposition. Some weeks, this one included, offer what I can only describe as an embarrassment of riches. In fact this week it would be easier to discuss the few things that have not annoyed me in some way.

1. The critters. Despite the bills for care, feeding, and entertainment, I can’t think of a time when I’ve ever begrudged one of my animals anything. Regardless of the stupidity going on “out there” beyond the four walls of the house, they’re consistent in their affection and pleasure at seeing me every afternoon. Even the cat. Walking through the door to be greeted by a wave of fur and slobber is the high water mark of each and every day.

2. Living rural. Every time I switch on the television I find myself faced with an endless amount of stupid things happening. For the most part that coverage is dedicated to the things happening in major cities here at home and around the globe. Now I’m tuned in to the local news outlets closely enough to know that there’s plenty of stupidity happening in Cecil County, too. Fortunately, my little corner of the place is remarkably serene. Now there may still be plenty of stupidity happening nearby, but we have the common decency to (mostly) keep in behind closed doors.

3. Blood. You don’t get to pick your family. What you end up with seems to be mostly be left up to the luck of the draw. Let me say that knowing that, I feel like I’ve been given a very fortunate hand to play. I’m looking forward to that rare opportunity of spending some quality time with them this weekend.

If there’s anything else you can think of this week, it’s safe to just go ahead and assume that it has annoyed me at some point.

When dentistry is the lesser evil…

I’m not a fan of the dentist. Being a responsible adult I try not to let time drag out too long between visits… but given half an excuse, I’ll almost always opt to kick my appointment down the road for a few weeks before showing up.

Today I had ample opportunity to dodge my scheduled time in the chair. I couldn’t bring myself to do it. Give the tenor of the week so far dentistry felt like the lesser of the two awful ways to spend an afternoon.

The fact that I’d rather face the drill than another afternoon of meetings probably says a lot about the head space I’m occupying currently. When days have a tendency to roll on with a grinding certainty, any deviation towards something different is a relative bright point. That fact that it’s true even with that “something different” is a couple people jamming sharp objects in your mouth should probably be more alarming than it currently feels.

Pain management…

I got a call today from a number I didn’t recognize. Usually I (not so) cheerfully ignore those, but since I was working from home today, I accepted the call… at which point I started down the rabbit hole.

Them: Hi, Mr. Tharp. I’m Casey from Whatever-the-Hell-Company. I’d like to talk to you today about your prescription pain management program?

Me: Uhhh. My what now?

Them: I’m Casey from Whatever-the-Hell-Company and I’d like to talk to you today about your prescription pain management program?

Me: Yeah, I don’t have one of those.

Them: Well, Mr. Tharp, I’d like to talk to you about…”

Me: *Ends call and wishes hanging up a cell phone felt any bit as good as slamming down the receiver of an old fashioned rotary telephone*

Now this was a live person who I’m assuming was working off a script based on my three days as an inbound tele-marketing center employee. Cold calls are fine and all and since she had a pleasant voice and didn’t immediately try to sell me on Amway I was trying to be cordial… but when I’ve told you for the second time that whatever information you have is incorrect, it’s best not to keep telling me that I do, in fact, have a prescription pain management program. Frankly I feel like that’s something I’d know about.

I’ll be reinstating my policy of letting all unknown numbers ring through to voicemail immediately. I should have known better.