What Annoys Jeff this Week?

1. Rain. Not all rain is bad or evil. We need it and in some quantity recently. If it could hold off a bit on pouring it down during the mid-morning through late afternoon parts of the day, though, I would really appreciate it. As much as I still enjoy driving my big red Tundra, I’d really like to continue Jeeping topless during the only time of year when it’s really comfortable to do so. Yes, I know the drain plugs will take care of whatever standing water may be on the floorboards, but that’s an extreme measure I’d just rather not need to resort to unless it can’t be avoided.

2. Q&A. Live, unscripted question and answer periods with “the general public” should never be encouraged. For every reasonably well thought out question that’s asked, three more that are either completely off topic, so specific as to bore the other 300 people in the room to absolute tears, or utterly nonsensical and not formulated in any kind of structure known to the actual English language. In an open forum it’s just not worth the risk. The potential damage due to the extreme rolling of audience members’ eyes is a real and present threat.

3. Trusted professionals. Today, I’m left with a thought from John Wayne in his last role. He said, “I won’t be wronged. I won’t be insulted. I won’t be laid a hand on. I don’t do these things to other people, and I require the same from them.” Now I may have missed the circus this morning, but let the word ring forth from this time and this place, that if any of you trusted professionals decides to to put your hands on me, you’d best have made up your mind that I’m the last thing you want to touch for a good long time because by all the gods, I will break every bone in your worthless hand.

Getting blamed, or Email isn’t communication…

If you stick around any place long enough you’ll find that you’re often able to predict trouble spots in most of your standard and repetitive procedures. The place where I didn’t expect it to show up this week was in finding myself personally responsible for one of the 60 people who just didn’t bother to show up as scheduled.

It turns out that even though 59 other people received the voluminous email messages addressed to “Dear Random Major Event Attendees”, and showed up as directed, email is “not a sufficient way to communicate.” The other, simpler, possibility is that someone just didn’t bother to read and follow the directions that got, literally, every other person on the list to the right place at the right time.

Look, I don’t mind taking my lumps when I well and truly fuck something up. By all means, lay it on. However, when the fault lies plainly on the 1 in 60 that failed to comply, well, I don’t know what to tell you… Maybe plus up the budget a bit so we can hire a full time invitation engraver?

Hypothetical…

Let me ask you a hypothetical question… Let’s assume for a moment that you are hosting an event for somewhere between 50 and 75 of your closest friends. An absolutely unavoidable part of that event is providing those people with between 300-400 pages of information, some of which changes on a daily basis.

Knowing no other information than what was provided, would you rather:

A) Get all 300-400 pages in hard copy, knowing that some of the information contained therein is already two versions out of date.

B) Get 100 pages of hard copy that’s pretty much set in stone and a link to the additional 200-300 pages that is updated daily/weekly.

C) Get a link to all 300-400 pages of information so you can access it electronically, because this is the 21st century and who wants to lug around 400 pages worth of binder all day.

D) Neither. Timely and accurate delivery of information has no place in the contemporary decision-making environment.

Take your time. Your answer won’t be graded, but it’s very possible I’ll judge you based on your answer.

The bureaucratic tendency…

There’s a tendency in the bureaucracy for days to run late into the afternoon and then on into the evening – as if those running the show didn’t have a home to go to and had no interest in being anywhere else. If I’m honest, by the time we’ve rolled past the usual and customary close of business, my loudest voice in my inner dialog is screaming “Why won’t they just shut the fuck up?” loudly enough to drown out most everything else. By that point, how interesting or important a topic might otherwise be is utterly irrelevant to the way my brain processes the information. It’s one of the many reasons I know I should never angle to restart my rise through the ranks. I just don’t have the interest in putting in the hours required and it’s never, ever going to be the place I’d rather be than anywhere else.

A sure and certain end of the work day is the only thing that makes some of them even tolerable. Take that away and, well, you’ve put me to sea without a compass or any way to find my North Star. It’s not lost on me that no one is looking for information or wanting to have meetings at 7am before they drag themselves in. What makes those same people think the rest of us are any more interested in staying on in the other direction is beyond me. Of course rank has it’s inevitable privileges. That truth is as old as our species, I’m sure.

Things would be different, of course, in the World According to Jeff. No meeting would last longer than 30 minutes and none would start after 4PM… because unlike others I have other shit to do and don’t live life searching for the adulation of those who dwell in offices.

Not much fear, but a shit ton of loathing…

Today, perhaps as much as or even more than any other, reflects one of the biggest reasons I’ve learned to loath Monday through Friday. Sit back and let me tell you a little story…

It was supposed to be a run of the mill briefing. Spend an hour talking about Topic A, find out the new whims of the powers at echelons higher than reality, and drive on smartly towards the finish line. A few hours before show time, they also added Topic B to the lineup. That’s fine. A little bit of fiddling with the material and all will be well. Thirty minutes after that they announced the need for a pre-meeting meeting. Fine. Good. Let’s talk about what we’re going to talk about. Ten minutes later, a message comes out adding an additional 30 minutes to the meeting. Now we’re weighing in at 90 minutes with Topics A, B, and C. Finally, an hour before everything is theoretically supposed to be in place, the final call comes that we’ll really be discussing Topics A, B, C, and D so please have that prepped and printed in the next 30 minutes. Also, your 60 minute meeting is now scheduled for 120 minutes.

At the appointed time, the people gather – the deputies, and strap hangers, and clerks, and slide flippers, and administrators that accompany every movement of important people. The court of a minor royal house, if you will. And then, when all were assembled and the proceedings were just getting underway, the Gods on Olympus decided to take a pass. More commandments would be issued. More perfect explanations offered. And opportunities to revise and extend remarks concerning Topics A, B, C, and D would be offered before laying the motion to reconsider back upon the table.

Fuck all if we don’t make every little thing 10 or 100 or 1000 times harder than it needs to be if you’d just let common sense prevail instead of spending all day every day worried about what asses need covered and which ones need kissed. I use to be good at just turning off my brain and letting the stupid flow over and around me like a river in spring flood. The older I get, though, the harder it seems to keep my mouth shut and my own ass out if trouble. At this rate I can’t even begin to imagine the things that will come flying out of my mouth 17 years and 11 months from now when self-preservation is no longer an operational consideration.

Legitimate controlling authority…

Despite having no actual personal interest in event planning, I have a skill for it. I’ve largely learned to accept that fate for the time being. The thing about being a party planner is that it relies entirely on convincing people to go along with whatever wild ass scheme you come up with for them since you have no actual statutory authority to direct anyone to do anything.

The largest portion of my job that isn’t slamming together PowerPoint slides is taken up by “facilitating.” Since I’m not a subject matter expert in nearly anything these days, I specialize in putting the right people in a room and trying to help them come up with a plan. Sometimes people don’t want to play along. That sucks, but beyond flooding their inbox with meeting invitations and leaving the occasional well-worded voice message, I don’t have any actual power to force anyone to show up.

There are those at echelons higher than reality, however, that do have the power to force people to show up at specific times and places where they would rather not be. When those people turn to you and demand to know why someone isn’t in the room, well, the best I can do is shrug and remind them that I sent the invitation, I followed up with multiple calls, I sent a second invitation… and that at the end of the day, I’m not the one with the authority to make anyone do shit.

If those with legitimate controlling authority choose not to exercise it in favor of having we mere mortals ask nicely, I have no idea why they’d expect the results to be anything other than what they are.

What Annoys Jeff this Week?

1. Working lunch. Fuck that noise. I’m either working or I’m at lunch. There is no middle ground where that issue is concerned. Lunch implies a pause from labor in order to nourish and sustain the body. Flipping slides as part of a conclave of the great and the good while popping Tic Tacs and swilling warm Coke and cold coffee just to keep myself awake does not in any way constitute “having lunch.” Don’t worry, though, I’ll go ahead and adjust my departure time accordingly.

2. Undeserved ego. I don’t have any complaint about people whose ego is deserved. There are plenty who walk among us who are perfectly justified in displaying their swollen head at every opportunity. It’s something else entirely if you’re thinking so highly of yourself for no discernible reason. Because people are generally polite by nature, most of them won’t tell you that your new clothes aren’t clothes at all – Their desire for self-preservation will see to that. But rest assured, every single one of us will be thinking it every time your pie hole swings open.

3. Meetings (again, because frankly they’re probably the single most annoying element of my life). As a rule of thumb I’ve always thought a meeting should be a quick affair. It’s a chance to pull a lot of people into a room and convey information that can’t be shared any other way. That’s fine in principle. The problem arises when people want to use a meeting as a forum to “do the work.” In my experience that’s the very last thing that happens in a meeting. There may be loads of discussion but you should never confuse that with having accomplished a great deal of work. It’s the kind of thing I think about during the first in a series of three and a half hour long meetings – wherein I have seemingly limitless time to ponder bad career choices and the 210 minutes of my life I will never ever been able to get back.