This week was a series of reaffirmations rather than a true voyage of discovery. I stumbled along with many of the old standards – especially the knowledge that it’s a waste of time and effort to pretend that anything that seems like a priority to you will be a priority to anyone else… especially those inside the decision making loop.
I did learn one big thing this week, though. And that’s the the spell check on gmail sometimes does’t work if you don’t safe the email before checking it… which is something I know now because of the absolutely god awful spelling throughout last night’s post.
1. RFID. Rolling our RFID at access points was supposed to make getting to work faster and easier while reducing the manpower required to make sure everyone showing up is actually supposed to be there. Over the last two weeks of the roll out period, seven of ten attempts to use the fancy new “no touch” pass system failed to function properly. It didn’t work and ended up being about two times slower than it would have been if I’d have used the regular access lanes. EZ Pass makes it work on the interstate at 70 miles an hour for anyone with a transponder from a dozen different states, but we can’t seem to figure it out in a limited deployment under controled circumstances at five miles per hour. To quote General Beringer in War Games, “After very careful consideration, sir, I’ve come to the conclusion that your new defense system sucks.”
2. Human feelings. Its been a year since I made the decision that any further treatment for Winston was really just me staving off the inevitable while making him suffer for my own benefit. I’m just now getting to a point where I can look at pictures or the occasional video of him without becoming a blubbering mess. Feel free to ignore me if my eyes still happen to get a bit misty from time to time. Sigh. Human emotions are dumb and I’d like to have mine removed, please.
3. Finding “no.” I am a professional bureaucrat. Over the better part of two decades I have learned many useful tips and tricks. One of them, most assuredly, is how to use process and procedure to slow progress on an ill advised adventure to a bare crawl. Believe me when I say that I know how to run out the clock with the best of them. Sometimes, though, a project is going to take wing no matter how ill advised or badly developed the concept. It’s such a high priority to someone that it’s going to happen. Once a special someone is committed on that course of action, what I need the master bureaucrats to do is fall their asses in line and manufacture ways to find yes instead of laying down every possible hurdle. I see what you’re doing. I know those tricks, So please, get the fuck out of here with that douchbaggery just this one time.
I spent most of the morning having another close encounter with modern dentistry. It was a little “warranty work” on a filling that failed way earlier than it was supposed to, so at least I wasn’t out of pocket for the extra pain and aggravation. That said, my general hatred for visiting the dentist’s office isn’t really the point.
Since I was a slobbery mess and the day was more or less half over, I plugged in my laptop and spent the late morning and afternoon working from home. If I’m going to spend a few hours dribbling coffee down my chin, I’d rather do it in the comfort of my own office than in the open bay cubicle hell where I practice my trade most other days.
Let me start by saying that I’ve missed working from home. Circumstances the last couple of weeks have conspired to make it something like too hard to do. eventually I hope to get back on a semi-regular schedule. Instinct tells me that’s going to be a long time coming, so I’ll need to steal a day wherever I can.
What struck me most today, though, was how easy a time I had getting through something that I’d spent the last two days in the office trying to knock out. It wasn’t a particularly hard task, but it required integrating information from a couple of different sources into a reasonably coherent whole. It’s the kind of thing that requires attention to detail… and frankly I can’t think of any place worse than a standard office cubicle to try to make sense of something that requires focused attention. Between the random meetings, people dropping by just to chat, the gods on Olympus deciding you need to work on other “priorities” for a few hours, and the general hum and buzz of 30-odd people all working in the same 25’x75′ space, it’s a bloody marvel that anything ever gets finished. Of course that’s assuming that anything actual does ever get finished, which could easily not be a valid assumption.
In conclusion, whoever decided that cubicles represent the best way for information workers to get their job done was a fucking idiot and I hope his soul is condemned to eternal torment… like by never getting more than 37 uninterrupted seconds to try completing a fairly simple and routine task.
There’s no way to put it that isn’t disgusting on some level, so I’ll just say it – I woke up puking my guts out on Sunday morning. By noon, I was feeling fine and even managed to have an egg and some toast for dinner with no ill effects.
Although I spent yesterday feeling more or less ok – no fever or chills, not really feeling sick in any way, my stomach was what you might describe as “in a delicate state.” A shot of Maalox every few hours and two antacid tablets an hour were managing to hold everything together.
By this morning I was feeling good enough that I dispensed with the Maalox and had some actual breakfast. Therein is where I made a terrible mistake – a detail that my body chose not to make central planning aware of until I was walking to my truck at lunchtime and promptly doubled over right there beside the back tire.
I remember a million years ago as a young student, nerves would occasionally get the better of me. As stress, whatever that was to a prepubescent Jeff, ramped up I could almost count on the arrival of an upset stomach – although back then it never showed itself as vomiting. I had the marvelous ability to worry myself sick. Maybe history is repeating itself and I’m headed for whatever the 41 year old equivalent for my childhood nemesis is. Then again, maybe I’ve just come down with the Great Chinese Flu of 2020. Either way, something is working on my digestive system at the moment.
If I’m perfectly honest, I’m not feeling great – not really feeling sick – just less than fine. I should probably be more concerned than I am, but right now it just seems like more of an occasional inconvenience than an existential threat. We’ll see what the morning looks like and go from there.
A couple of weeks ago, I took Maggie in to the vet for her regular checkup. As they get older, I approach these visits with increasing trepidation with every dog – mostly out of the fear that the vet will find something that should have been obvious to me, but that I missed simply due to familiarity, or that the regular blood work will show something new having gone out of whack since the last visit. For better or worse old dogs are just like old cars or old people – sometimes shit just stops working for no other reason than it’s old and broken.
Given Maggie’s last six months and the extensive vetting she had to get over her stomach trouble, I had lots of tests forming the baseline. Some of them I was expecting to be bad just as a matter of course. Others I expected to have gotten worse over time. It didn’t quite work out that way.
Maggie’s blood work came back with all the key data points “in range.” Even if it’s being held there through the advanced application of chemistry, it was as good a result as I could have hoped for – and not the one I was expecting. At a minimum, I went into this series of tests assuming that we’d be dialing up her medication to hold the same ground.
There’s no hiding the gray in her muzzle. My girl is still and old dog. She’s still got Cushings. But for the time being it hasn’t gotten worse. It’s still being effectively managed with her current dose of medication. Believe me when I tell you I don’t take that for granted for even a moment, because I know just how quickly the opposite can become true.
Although Maggie’s checkup was mostly good news, we’re headed over to the veterinary ophthalmologist in two weeks to get some small lumps and bumps looked at. One is purely cosmetic and has been there for a few years now, though it’s gotten bigger and is prone to bleeding when she rubs it. The other, most likely a small benign tumor or skin tag, is starting to form on the inside of her eyelid. This new one is the most troublesome to me since it’s in direct contact with her eye, though I’d like to see them both gone for her comfort and my peace of mind.
For the last five years I’ve had the odious distinction of being the lead planner for an event that brings upwards of 1000 people from across the country into buildings, tents, bars, restaurants, and pool halls of our little part of the world. I’ve been fortunate in each of those five years to assemble a team the least of whom could be described as acceptable. Most were easily best in class. We got along with a few nudges from leadership and delivered each year’s product on time, to standard, and on budget.
This year, for reasons surpassing any kind of human logic, “help” as poured in from each and every one of four management layers above me. “Help” poured in from the lawyers. “Help” poured in from the people who manage the contracts. “Help” poured in from quarters that have been otherwise silent for years. Which is nice since we really have no idea what the time, standard, or current budget are supposed to be anyway.
All of this magnanimous help has made properly certain that every god damned thing that gets touched comes flying violently off the rails at every available opportunity… and especially on Friday afternoon. Which is tremendously helpful for both my mood and blood pressure.
What did I learn today? Ha. Well, if there’s any possible way that we can fuck this up, but still blindly stumble on without even considering whether it’s a thing we should do, that’a exactly the direction we’ll follow.
1. New and improved. Last week the powers that be implemented a new procedure that was aimed at speeding up the time it takes to get people through the front gate. As far as I can tell all it’s succeeded at doing is creating a cluster fuck of the traffic pattern and made the wait time even longer. Forty years of experience tells me that “new and improved” rarely is… and mostly exists because someone needed a big box checked off on their annual performance appraisal.
2. I’m not particularly chatty at the best of times. When I have Post It notes stacked up like cordwood and a ten page handwritten list of shit to do, I’m even less inclined to want to chat about, well, anything, really. Sorry if the blank look on my face while you’re talking to be about a radom sportsball team I have no interest in at the best of times seems rude, but I have a limited amount of bandwidth. I’d really like to use it to make sure as many of the bits of paper on my desk are on someone else’s desk before the close of business. Unless what you’re telling me is something that’s going to make my life easier, it’s best for both of us if you bugger directly off until I’ve dug out from under the clusterfuck of the day, week, or month.
3. Maryland E-Z Pass. Let’s forget for a moment that until recently tolls at roads and bridges in Maryland were sold to the public as something that would be dropped “as soon as the cost of construction was paid off.” E-Z Pass is one of the ways that many states, including Maryland, have offered up to make their ongoing extortion backed by the full authority and power of the government less obvious to the average citizen… and I only say less obvious because the other option is handing over a fistful of physical cash money every time you drive through a toll plaza. If the state is going to continue to extort money from its citizens for things that have been long paid for and depreciated, it feels like the least they could do is make sure the back office is keeping the books right and not generating a daily email threatening to cut off your account for having a low balance when a quick look at the customer facing website shows there is very clearly both money in the account and a valid credit card from which to siphon more money as needed.
My opinions on some certain topics are considered, in some circles, subject matter expert level by virtue of long and painfully won experience.
When we’re talking about issues in one of these area, life becomes much easier for everyone in one of two ways: 1) Accept that I do, in fact, know what the fuck I’m talking about and stop asking for more data and analysis or 2) Tell me the answer you want and I’ll find a way back the data into it.
I’m the utter soul of indifference with regard to what the answer is and how we get there… as long as we can bloody well stop revisiting the same three or four data points multiple times a week with no end in sight.
I haven’t had access to one of our internal networks in over two months. I haven’t been able to print since Friday morning. For the last week, Outlook demands that I enter my pin three times before allowing me to send an email. My workload is spiraling upwards at an exponential rate while I’m being told that I can’t use the resources that have been successfully brought to bear on the exact same issues for the better part of the last decade.
I am, however, being given as much “assistance” as I can drink from echelons higher than reality who have at long last decided to pay attention now, versus six months ago when their participation might have in some way proven useful.
Management is always going to be management. There’s no hope to reform it.
But expecting basic office technology to do something that approximates working doesn’t feel like it should be a goddamned bridge too far. It is, of course. It’s a bridge way, way too far.
It’s during these moments I can absolutely understand some people’s impulse to live life inside a bottle or pop every pill. If anyone needs me I’ll be over here trying not to have a stroke, a nervous breakdown, or possibly both simultaneously.
I always know I’m ending a good couple of days when I get to Monday and have nothing significant to report. If nothing else it helps confirm that I’m, in fact, not a miserable fuck by nature, but rather made so one day at a time by… uh… circumstances.
Covering why those circumstances are unavoidable is well trod ground for me so I won’t repeat myself so soon after the last post on the topic… other than to say how incredibly fortunate I am to have been able to spend the last two days mostly in interrupted communion with the cat, dogs, books, and home cooking.
It’s probably good to remind myself why I put up with a monumental kind of asshattery… and to remind myself that, like a prison sentence, there’s a fixed end in sight.
Now I just have to make sure my blood pressure doesn’t drive me into an early stroke before I can run out the clock and focus on spending the days on something that matters.