Tag Archives: professional

A good place and a bad one…

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Personally, I’m in a good place… and that place is the time of year when I’m about to start burning off sizable chunks of vacation time to scour the mid-Atlantic region for all manner of used and vintage books. It’s a time of long summer twilights, evenings reading on the patio, and undisturbed stretches of free time. The run of days from the first week of June through the first week of July are, for me, the year’s apogee. Barring unforeseen events, there’s generally not anything better.

Professionally, by contract, it’s determined to be a season beset by stupid – both people and things. It’ll be catching up on mandatory training, and preliminary planning for parties and events that by right ought not to belong on my plate, and for whatever as yet unknown fuckery finds its way into my inbox. I won’t say it’s the worst of times, because that title belongs to another era entirely. Those days were bleak… These, in comparison, are mostly just obnoxious.

Still, it feels like an odd dichotomy. Although if one of the two must be a clusterfuck, I greatly prefer that particular dark cloud settle over the “work stuff.” I’ve spent a lot of time and effort rigging up a pretty reliable firewall between work stuff and home stuff. Whatever asshattery is taking place at work very rarely bleeds through to home. The barrier is somewhat less robust in the other direction.

By the time that first week of June arrives, it’ll have been six months since I took any significant time off. Right about now I’m feeling all those intervening days. I’m deeply, viscerally, looking forward to not needing to present the illusion of giving a single fuck about training rates, parties and events, or reviewing people’s requests to use the dumb auditorium. A few days wandering deep in the stacks is precisely what Dr. Jeff ordered as a restorative cure for the madness that seeps in from the “professional” side of the firewall.

A sad bloody hash…

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A million years ago when I was a teacher for about 30 minutes, I was a dues paying member of the local union. I don’t remember how much the dues were, but it must have been pretty nominal if I was willing to part with it when I was making something like $2,400 a month. Part of the deal there was that the union was responsible for negotiating our salary and benefits package. Outside of that, my engagement with them was pretty minimal.

For most if not all of my career as a cog in Uncle’s great green machine, I’ve also been nominally superintended by one union or another. The difference here, of course, is that none of these unions are able to negotiate pay or benefits or much of anything that really makes a strong case for sending them money every other week. In 20 years, the total number of times I’ve needed anything from a union is precisely zero point zero. Other than the few run-ins I’ve had with them complaining about me for taking up whole swaths of the parking lot with giant tents every April there for a few years, I simply haven’t had any reason or desire to deal with them.

After three weeks of wondering why no one has heard anything about when or if the new and improved telework program will be rolling out, I finally decided to reach out directly to the leadership of our local union. I sent over a perfectly professional inquiry about why we hadn’t heard a word about it, what the holdup is, and when it’s expected to be resolved. It’s certainly not as if it isn’t a point of conversation around the water cooler every single day at this point.

I’ll be honest here, I got the sense that the union official who responded either didn’t appreciate the specific questions, didn’t appreciate being questioned in general, or maybe he’d just gotten tired of being asked the same thing 100 times a week. His response did throw in one of my favorite old saws that anyone who’s been around more than a few days has heard – that “we train to standard, not to time.” You can roughly translate that to mean it’s going to take as long as it takes, so quit asking.

As a professional planner I consider it one of the worst possible approaches to doing anything. In my universe, time is part of the standard. A 100% solution delivered months after it’s needed is every bit as bad and often much worse than a 50% solution delivered on time. Neither one has the desired effects when and where they’re needed. Any good planner should tell you they’re working to both time and standard, not one or the other as if they’re mutually exclusive, unrelated factors.

Basically it was a very polite invitation to go fuck myself, which I’m not especially offended by… other than wishing people would just say that up front rather than couching it in euphemism. He made his point. I made mine. I doubt either one of us feels better for the experience. As a non-dues paying employee, my opinion doesn’t carry much weight to the union’s internal deliberations, but that doesn’t mean for one moment that I’m not going to voice them whenever I feel it’s appropriate… and I haven’t seen or heard anything yet that would convince me our “representation” hasn’t made a sad bloody hash of the whole thing. 

Getting clean…

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Before I get into this, I want the record to show that I keep a reasonably clean and tidy home. Despite the popular perception that men can’t or won’t do the domestic work to keep a house in order – whether it’s cleaning, cooking, or doing laundry – I have, since the year of our lord two thousand, done all of those things myself. Maybe I misunderstood the assignment in interpreting what was men’s work versus women’s work. I’ve just lumped them all in the same category as cutting the grass and getting the oil changed – otherwise known as things that need to be done if you’re going to be a functioning adult.

As time has rolled on, I’ll admit I’ve farmed some of those things out. I use to change my own oil. I use to muddle my own way through appliance repairs. None of that was a point of personal pride so much as it was a function of not wanting to spend money beyond what was absolutely necessary to get the job done. Over time, promotions and time in grade accrued. Deep into middle age now, I’ve reached the inevitable conclusion that time rather than money is my most limited resource – too limited to spend hours of a Saturday and Sunday doing things I don’t particularly enjoy simply because they must be done.

With that in mind, I’ve been making a conscious effort to offload projects to professionals. The bathroom renovation has helped me build a roster of plumbers, electricians, and painters to go along with the guys who clean the gutters, handle appliance repair, and do the heavy lifting on the spring landscaping. Could I do most of those things myself? Sure. It’s just not how I want to spend an increasingly limited amount of time.

After a decade or more of threatening it, I’ve finally pulled the trigger on hiring someone to come in a couple of times a month to keep up with the deep cleaning. Running the vacuum or dusting is easy enough to manage, but there are things I loathe – like cleaning bathrooms, scrubbing floors, and wiping down baseboards. The inevitable result is those things got deferred, often repeatedly. When they did eventually get done, it was always harder and took longer than it would have otherwise. So, I’m going to see about letting someone else keep up with it for a while and decide if having perfect strangers loose in the house is the alternative I can live with or if that proves to be a bridge too far.

Wednesday afternoon, I’ll decamp temporarily from my normal telework position in the sunroom to a small desk I keep back in the tortoise room and let the cleaners have at it. After that we’ll sort out details on how often and for how long I need to plan on them being here going forward. It’s probably not the best financial decision I’ve ever made, but there’s really no telling how having a truly clean house a few times a month will improve my overall mood. This one might not stick, but I’ve absolutely reached the point where I’m more than willing to give it a try.

An awful lot of time…

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Sitting in the office all day gives you time to think.

It gives you time to think about smelling other people’s meals, and listening to their phone conversations, and their wandering around from cube to cube looking for an ear to bend, and the hour wasted traveling to and then another hour wasted going from that monument to early 20th century management philosophy.

Yes, sir, sitting in the office gives you an awful lot of time to think.

I’m quite sure there are people out there who are dying to get back to the office full time. God knows there will be plenty of senior leaders who can’t wait to get back to preening in front of town hall meetings and capacity crowds conferences – and seeing their toiling minions stacked elbow to asshole across whole floors filled with cubicles.

More than anything, though, sitting in the office is full of time to think about how utterly ridiculous it is to sit in an office when every single touch point of your day involves email, phone calls, and shuffling electronic information from one place to another. If you’re heart doesn’t seeth with just a little bit of rage knowing it could all be accomplished from any place on the globe with a reliable internet connection and a cell phone, well, I’m not entirely sure you’re thinking about work as a product and not as some kind of half-assed social activity.

As long as those running the show put as much or more premium on the quasi-social elements like maintaining a “corporate culture” and the farcical notion that “real” communication can only happen face to face, no amount of real world evidence seems likely to move the needle away from 1950s ideas of what working looks like.

There’s still no formal guidance on what the new and improved “return to work” plan will look like here in the belly of the bureaucracy. I’m told they’re working on an updated plan at echelons higher than reality. If precedent is prologue, I’ll expect this new plan to cleave as close as humanly possible to exactly how things were done in the Before Times and ignore as much as possible the last two years happened at all.

On making a difference (or not)…

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The number of people who call my phone thinking they can steamroll me with some variation of the phrase, “My boss said…” would honestly blow your mind. I’m sure whatever their boss said carries some relative weight… with them. Since their boss is almost never anywhere on the list of people who sign my yearly performance evaluation, what we generally have is them passing along information that could, in a certain light, be considered interesting to me, but that is also almost entirely irrelevant.

I promise, I’m not out here making shit up as I go along. If I’ve done something, it’s because someone who does figure into my rating chain has either told me to do it or will support my interpretation of whatever led me to take a specific action.

After nearly twenty years at this, I don’t get impressed or intimidated by titles or shrill voices. But feel free to call and raise your complaint. I may even smile and nod sympathetically right before I proceed with doing whatever I was about before you called.

Follow my advice. Don’t. Either way, it honestly makes absolutely no difference to me. But good luck when someone higher up the pecking order asks your boss why it didn’t get done.

Cynical and jaded…

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My laptop took 90 minutes to boot up this morning. Combined with the more than an hour it took to get access to our primary workspace, that put me about three hours into the workday before I could really even start “working.” That’s the point at which I realized that thanks to some very helpful new “improvements,” I didn’t have access to one of the email boxes I need to do my actual job.

The whole thing got mostly unfucked sometime after I’d have usually gone to lunch, so now you can add general hangeryness to the mix of what was stupid today. Add it atop all the things, unseen, piling up in the mailbox I’m supposed to be working out of today. They were all things piling up on me, because I’m the designated stuckee for the next week, so there’s no reprieve in knowing I can just pass the buck to the next sucker who comes along.

The very best part of today is that even though all my systems are now “working,” in order to send an reply from Mailbox #1, I first have to copy the body of the email and the intended recipients into a Word document, close Mailbox #1, open Mailbox #2, paste in the reply itself and the rest of the email thread, manually build the distribution list, hit send, close Mailbox #2, reopen Mailbox #1, and hope the reply shows up. All told, something that should be as easy as sending email could take 5-10 minutes per message depending on how slowly the software opens and the size of the distribution list. There’s a recurring report on Monday with upwards of 100 recipients. It may be the only thing I get done before lunch.

Normally I roll my eyes at coming to the office to do things I could just as easily do from home. Today, of course, I spent a large portion of the day not even able do those things. If you ever find yourself thinking I’m too cynical or jaded, I promise you, it’s all for cause.

A trusted professional…

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I am a professional bureaucrat. Not the best pusher of paper that ever lived, but there aren’t many cases where I have trouble holding my own.

In that role, one of the things you are faced with is that while you can be an advisor – a voice of reason – you’re not in any way to confuse your position as being that of a decision maker. That function is performed by others. It’s a fact that you either accept fairly early in your career or it slowly drives you towards a special kind of madness.

I’ve come to terms with it.

I’ll give the very best advice my seven years of running certain projects can provide. It will generally be insightful and guided by the experience of having been there and tried that at some point in the past. I can tell you where the bodies are buried, why certain ideas have never worked, and the kind of feedback we’re likely to get if you follow any specific course of action. What I can’t do is force you, as the decision maker, to follow the best path. That part is wholly out of my hands – and often beyond my ability to influence.

I can only promise that I’ll always give you my fair and honest estimate of what should be done, the resources it needs, and how to avoid the foreseeable pitfalls… but don’t think for a moment that means I won’t be right there cheerfully dispensing a loud and hearty “I told you so” when the thing turns into a barely mitigated shitshow because you wanted to go your own way.

I might be a trusted professional, but don’t think for a moment I’m above gloating even when the cock up means I’m doing 5x more work than we’d have needed to if we did things the right way from the start.

Professional development reading…

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I want to normalize reading at the office. No, not memos or email (although it would be helpful if people would start reading those for understanding too).

First, let me ask that we be very honest for the purposes of this discussion. In all my years as a cubicle dweller I’ve never known anyone who doesn’t dick off some (or most) of the eight hours of any given work day. My best estimate is that in a standard 40 hour work week, most people might spend 20 of them actually knuckled down doing productive work, stuck in meetings, or otherwise engaged. The rest of their time gets pissed away in pointless conversations with people stopping by their cube, out wandering the halls, shopping online, fucking around on Reddit, or otherwise attempting to look busy without really doing anything.

The only difference between any of those time fillers and reading a book at your desk is that some of the other things people use to kill time can give the illusion of “working.”

As an office drone, “Time to lean means time to clean,” doesn’t exactly apply. Sometimes there legitimately isn’t anything that needs doing – or if there is you’re waiting on someone else to do their bit or send a response before you can take the next step. Some days are busier than others – some are jammed full – but there’s plenty of days where there just isn’t shit happening.

I have to think keeping a volume of Civil War history on my desk and reading a few pages in these down moments ultimately feels more workplace-relevant in my situation than chuckling through another post on r/amitheasshole or looping around the cube farm to see what kind of pickup conversation I can get into.

I dissent…

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It’s not so much the “going back to the office” that’s agitating. I mean it is agitating, but that part was predictable. Sitting in a windowless room decorated in shades of gray and tan for eight hours to do exactly the same things I do while having a view of the woods of Elk Neck is, in a host of ways, unimaginably stupid. Even so, what’s raised my ire today is more the little things – like the 90 minutes a day utterly wasted every time I have to schlep to and from an eight hour stint in cubicle hell.

If I were a younger man, less vested, less tethered by the promise of lifetime health insurance and a pension, I’d be casting an awfully broad net right now. As it is, I’ll have to content myself to search for more flexibility among a smaller pool of potential employers. Many of those, I’m sure, share a common love of looking out over a vast sea of filled cubicles, because no one does group think quite as well as those whom our rich uncle has trained up for lofty positions of “leadership.”

Commuting, as far as I can tell, is nothing more than an added insult to the original injury of having an open bay cube farm inflicted on you in the first place. It’s mind boggling that we’ve collectively decided that this is the “normal” everyone wants back.

I dissent in the strongest possible terms.

What Annoys Jeff this Week?

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1. Maxine Waters. I called out Donald Trump when he used his official position as an elected official to incite violence, so it only feels fair that Maxine Waters gets the same treatment. Using threats of violence to score political points with her base is precisely the activity that she scorned Trump and Republicans for doing over the last four years shows clearly that she’s a politician in precisely the same mold. Her calls to “get more confrontational,” should be as roundly condemned as were Trump’s words… but they won’t be in the prevailing media environment. In my books, though, a demagogue is a demagogue regardless of having an (R) or (D) after their name.

2. Excess savings. A CNN article this week blazed a headline that globally, “Consumers have $5.4 Trillion in Excess Savings” and positing that we’re about to see a boom in consumer spending. I only mention it because CNN also likes to run articles highlighting how bad we Americans are at saving for retirement or even just saving in general. The American portion of this “excess savings” is estimated (again by CNN) to be $2.6 Trillion. It feels like a perfect (and passed up) opportunity to encourage our countrymen to do something radical like open a retirement account, hold that cash as an emergency fund, or otherwise think beyond going on a buying binge as soon as the plague is over. I suppose soon enough we’ll be back to the inevitable stories about how no one is saving for retirement or can’t afford a $37 dollar emergency.

3. Reading for comprehension. I’ve responded to approximately 200 emails from people who “can’t find the schedule” for this week’s event. Look, numbnuts. You literally had to scroll past the schedule to find the group email address that lands stupid questions in my inbox. If reading for comprehension is a measure of how qualified companies or individuals are to provide services under contract, I’ve got an impressive list of them that should be rejected out of hand as not meeting minimum quality standards.