We’ve entered a particularly dangerous part of the year… the point where the volume of information flowing towards me surpasses the available time in which to process it. Forget about trying to do any reasonable analysis, synchronizing or integrating data, or otherwise trying to build a comprehensive framework for whatever is happening.
For the next seven business days I’m operating purely on the the input – reaction model. It’s triage, which incidentally isn’t a great way to function over any sustained duration, but isn’t awful in the short term… as long as you don’t particularly mind that while you’re making decisions based on short term convenience, there may be no one assessing the longer-term impact of those decisions.
In fact, some would probably tell you longly and loudly that I am, in fact, not a “decision maker.” Technically that’s absolutely correct. My function in life is to provide information to the deciders and then carry out the decision as best I can. The reality, of course, is that there’s not always a decider around when you need one…. and even when they are around the time it takes to get them to make the actual decision is so long that 57 other decision points have piled up waiting for someone to do something with them.
Sometimes permission is a luxury the ticking clock just doesn’t accommodate. Fortunately I’m 100% comfortable begging for forgiveness as needed.
Based on years of experience I’ve developed a pretty finely honed sense of when a shitstorm is brewing and about to unleash it’s sewer-tinged fury about my little part of the world. I walked out the office with my storm flags flying yesterday afternoon and fully expected to arrive back today to a feces coated disaster.
I was braced for it. I was ready. And then nothing happened. There wasn’t even a ripple. I don’t have any particular problem with being wrong. I’ve often enough turned left when I should have turned right. It happens.
It’s not so much that I’m upset that I was wrong today as it is that I know someday soon I’m going to be “not wrong” and the lid is going to come flying off the thunderpot. I’m not wrong that there’s a shitstorm brewing, just expected it to hit sooner rather than later. Now all I can do is hunker down and wait.
1. Inefficiency. Look, I’m delighted that Big Pharma is reimbursing me 93% of my out of pocket costs for the meds that one of the smart docs from Hopkins tells me will contribute to being able to continue to living better through chemistry. I’d be even more appreciative if their reimbursement scheme allowed for ordering more than a 30-day supply of the stuff at a time. Everything else rolls in as a 3-month supply that’s simple enough to refill once a quarter except this one little pill. It feels like I’m online getting that one refilled or coordinating the refund about every seven days. If you’re going to spend the money either way you could save us both processing time and effort by doing it four times a year instead of 12.
2. Single points of failure. The world is full of people who want to gather all decision making and power unto themselves. I’ve never understood that particular logic for several reasons. First, the ones who seem to be drawn to absolute power are generally the last ones who should be engaged in decision making. Second, there’s nothing more ridiculous than a few dozen people standing around knowing what needs done but being paralyzed for lack of having someone explicitly telling them to do it.
3. Consistency in the space program. I really wish we lived in a country that had consistent and achievable, manned and unmanned space exploration goals. I want NASA to be above politics and be maybe the one instrument of government that is the best reflection of ourselves. I want to see big rockets with the stars and stripes plastered to the side hurtling American astronauts back to the moon and then getting their ass to Mars. To think that’s not the next logical step in exploration is nonsensical and flies in the face of humanity’s eternal struggle to expand into the unknown. Other people will tell you this should be way down on the list of priorities, but those people are wrong and should be quiet.
I almost called in sick today. I didn’t sleep particularly well last night and this morning my face felt like the dentist had practiced his trade with a jackhammer instead of a drill. Hot coffee made it worse and I’d have liked nothing more than to kick back in my favorite comfy chair with an ice pack and gone about the important business of feeling better.
What I did instead, was pull up my big boy pants, swallow down a fist full of ibuprofen, and drive in to the office. I did this because I had one minor thing that needed to be done before noon and I didn’t feel like sticking anyone else with it. Instead of coming in and being able to knock this one small item off the list this morning, though, what I found was that none of what had been agreed to on Friday had actually been done. At least one of the people who needed to see it was on vacation. Another couldn’t be bothered to read any of the follow-up email.
So, because I was trying to do the right thing by not setting up one of my coworkers to have to send an email on up the chain, there I sat with my thumb firmly emplaced up my ass unable to get the most basic of things accomplished. The longer I serve this republic, the more convinced I become that no one enters these jobs angry and jaded, but they’re made so by circumstances and conditions well outside of their control.
I almost called in sick today. I should have done it. I allowed the possibility that I’d achieve something productive to cloud my judgement. I very clearly make bad decisions… and for that I am very, very sorry.
Letting decisions fester until the last possible moment is rarely a recipe for arriving at a well-considered answer. That may seem somewhat counterintuitive, because having more time to decide should allow someone to make the decision based on more perfect information. In my experience, that’s almost never actually the case. What really happens is that the decision is just put off and no actual thought is put into it until it’s the flaming bag of dog shit blistering the paint on your front porch. Put another way, the default setting is procrastination.
The real problem with waiting isn’t just that you leave a bunch of people sitting around with their thumbs up their asses while the pondering drags on for days or weeks. The problem is that in most cases decisions get delayed until it’s too late to apply any academic rigor and you just end up going off half-informed in whatever direction seems best at the time. Shooting from the hip with a scattergun is probably a fine strategy for defending your home from hopped up delinquents, but it rarely passes muster for decisions that require a little more fineness.
It’s not how I’d do things. In fact it’s precisely the opposite of how I run the 128 hours of my week for which I am the designated decision-maker. For the 40-hours a week wherein I have no decision-making authority whatsoever, though, that’s its own can of worms. The very best I can do is appraise those who do decide on the potential bad things that will result from waiting. After that all that’s left is a shrug and a muffled “told you so.”
1. Non-final decisions. Should I ever find myself deified and empowered to pass judgement from high atop Olympus, the cardinal sin that would earn my condemnation would be indecisiveness. If you’ve got the charter to lead, then by God, lead. Make a decision. Do something. Or just keep deferring any kind of actual decision until the diminishing number of hours available in which to act precludes all but one possible course of action.
2. Partisan politics. When Party A goes to the wall screaming about what Party B is doing, I mostly tune it out. I know my mind and no amount of rending of Congressional garments for the cameras will change that. When Party A spends the day screaming about something that Party B is doing and it’s exactly the kind of procedural jackassery Party A did when they were in the majority, well lord, I don’t know why anyone would ever think we could have a functioning legislative branch. I’m sick to death of politicians and people in general who only find something objectionable when it’s done by someone else, but perfectly fine when they do it.
3. Lack of marketable skills. My particular skill set is pretty closely tailored to work on the inside. There just is’t a lot of call for someone who can slam together a 150 slide powerpoint briefing, plan a party for 55 of your closest friends without breaking federal law, or estimate how much ice or water you might need after a hurricane (and know how to order and ship it). I’ve been on the inside so long now I wouldn’t even know how to apply for a gig outside. Of course there’s too much now tied up in retirement and benefits to really consider a wholesale change – especially when the jobs that sound even remotely interesting would lead directly from professional bliss to personal bankruptcy. I’m feeling just a little bit trapped and that makes me fantastically edgy.
1. “Emergencies”. We’ve been over this before, but it bears repeating. The way people throw around the work “emergency” in the contemporary office is basically laughable. No one is bleeding. No one is about to start bleeding. The word you’re probably looking for most often is “embarrassing” as in you’re about to be embarrassed due to something you did, were supposed to do, forgot about doing. Alternately, you might be about to get blasted because of poor decision making skills. In any case, those things might represent a legitimate personal emergency to you, but to the rest of us it’s really just a shrug and a so what. Let’s try to leave the talk of “emergencies” to the times when there really are barbarians at the gate or brass hitting the floor, ok?
2. County taxes. The proposed Cecil County budget for FY18 includes increases in both the real property and income taxes. It’s made all the more noxious because it was proposed by a Republican county executive who ran less than a year ago on a platform of fiscal accountability and no tax increases. I know, lying politician isn’t exactly breaking news. Still, though, I’m left to wonder why at some point it isn’t perfectly acceptable to say that we have X number of dollars to spend against Y number of services and when there’s no additional revenue for new or existing services, some things need to be cut. The politicians first response is always to borrow or tax their way into all the revenue they need instead of being required to live by an actual budget in which they can’t always purchase all the goods and services they’d like to have. In the end the bastards always end up with their hand just a little deeper in our pocket. I suppose that’s just what you get when every level of government desperately wants to buy the love and affection of the voters and seeks ways to be all things to all people.
3. Keeping my head in the game. I’m probably expending at least as much energy just trying to keep my head in the game as I am actually doing any productive work. That doesn’t feel like something that’s going to be sustainable over the long term. It’s easier some days than others, but for the most part by the time mid-afternoon rolls around I’m dumping every bit of available effort into just staying awake and some delusory productive activities. Believe me when I tell you that you don’t want to read some of the written products that fly off my desk after 2PM. Unless I absolutely can’t avoid it, I hold them as drafts and then clean them up the next morning when I’m still relatively fresh. It’s a hell of a way to run a railroad.