Last week, one of my mortgage payments went down. Thinking I would do the prudent thing and reallocate the surplus to paying down the another that’s at a higher rate, I logged into the online banking center and changed my autopay settings on both accounts. At least that’s what I thought I did. In reality, I set a brand-spanking-new automatic payment for each of the two mortgages in question. That wouldn’t be so bad, of course, if you caught your mistake right away. It turns into a bit more of an issue when you miss the mistake for a few days and the bank deducts twice the normal payment from your account and leaves you with a balance of $4.37.
Since almost every bill I have is set up to automatically pay every month, I rarely look at the actual accounts any more. Which helps explain the near-epileptic fit I launched into when the bank sent me a friendly “low balance” email this morning. I’m glad to say that the bank was more than accommodating at getting the situation resolved, but that didn’t really help me feel like any less of a tool. Although I’m still glad I found out today and now three days from now when I stop by to pay the rent. Since I spend most says ranting about it, I thought it was only fair to call out my own bout of criminal stupidity. And now you know the rest of the story.