I got a real paper letter in the mail this evening telling me that my local branch of Bank of America is closing. Decreasing foot traffic, more people doing banking online or by phone, blah, blah, blah. The only reason I mention this is because I’ve kept an account with Bank of America for the last 14 years. I originated three mortgages with them. And have mostly been satisfied with dealing with them overall. I always liked that no matter where I ended up in the country there was always a Bank of America branch. They’ve taken a lot of flack as one of those “too big to fail” operations, but my list of complaints has been pretty minimal until recently.
About a year ago all of the BoA ATMs disappeared from Cecil County, which was marginally inconvenient, but not onerous since there was a branch a few thousand yards from the office. With that now closing up shop and the next closest being on the opposite side of town from my normal travel route, that pretty much ends all but one part of my business relationship with BoA. There are too many banks and credit unions out there to be bothered with one that doesn’t even compete to be convenient.
I got a good enough rate on my last refinance that I’m not throwing them over the side completely, but I’ll only be funneling enough cash through them to pay the note on time. Reserve funds, and everything else will have to transfer over to another institution. The local credit union may not actually appreciate my nickel and dime banking, but they somehow manage to give me that illusion anyway. So when it comes time to refinance again, someone else will get that business too.
They may be too big to fail. I may be too small to miss. But they’d be well served to know that even out here in the sticks, we still have options. I’ll be exercising mine as soon as practical.