My little part of Uncle’s vast army of minions has been plagued with morale issues for what feels like as long as I can remember. As usual, there’s no one root cause. There is a conglomeration of issues that beset and bespoil any engendered feelings of goodwill. Maybe that’s just the natural state of things in an enormous bureaucracy – the unhappy rabble fester in a simmering cauldron of discontent while the gods on Olympus conduct studies, launch pilot programs, dither, and tune their fiddles. They may well be trying to do something corrective, but either they’re too far removed to really understand the fine points, bad choices are being foisted upon them from still higher up the mountain, or they’re simply living embodiments of the Peter Principle. Not altogether rarely, you’ll find a combination of all three – an Unholy Trinity of Bureaucracy if you will.
The latest trend-of-the-moment is making everyone refers to themselves as “Trusted Professionals.” I’m sure someone came up with it as a means of improving the esprit de corps, of conveying the privilege of being part of something greater than any one individual, but seriously the phrase just begs for mockery. Crusted Professionals. Rusted Professionals. Busted Professionals. Take your pick. Insert the adjective of your choice and you, my friend, are now well on your way to being as jaded and cynical as the rest of us.
As a writer, I firmly believe that words are important. Words can change the course of history. Words only do that, though, when they’re back up by deeds. When they’re not, words are just words – more flotsam and jetsam on the mighty sea of brainstorms that fizzled before they ever really got started. If you want someone to be a trusted professional, then start trusting them to be professionals. Set the standard and then hold them accountable for results. The rest will follow.
Or just make them repeat an otherwise meaningless catch phrase at the end of meetings and hope it catches on. At least that way it will be fodder for the interwebs.