I should give almost all of the writing credit for this post to a friend of mine who brought to my attention her belief that raising a toddler is effective practice for dealing with the average kind of management one encounters in the workplace. Now I’m just assuming these ideas are work to toddlers because I have no direct personal experience, but I can attest first hand that they can and probably should be applied to your interaction with management
The abridged list of ways to deal with the bosses that is also applicable to dealing with the tiny dictator of your own creation is:
– Explain that you can’t do multiple things at the same time. If possible, make them prioritize.
– Limit the choices you give them to just 2 or 3 things. Otherwise, it will take too long and they’ll come up with something crazy.
– There is great power in routine
– Lay the groundwork well in advance for any changes to the routine
– Catchphrases and jingles are your friends
– Celebrate the little things, like pooping in the potty. Sure, you figured it out a long time ago, but it’s important to validate their pride in doing something grown-up.
Set expectations, create a routine, and make sure you celebrate the little successes your local manager has. I’m quite sure these few steps will have you managing up your chain of command in no time at all.