Doing great work…

A few years ago, my employer adopted a new pay system. Say what you want about the old General Schedule, but it was nothing If not predictable. Stay alive and employed for X number of years and you knew precisely where your salary would fall. This new system, riddled with administrative complexity and ostensibly based on the “pay for performance” concept, makes any such projection somewhere between impossible and useless.

The cornerstone of our new pay system is our individual written narrative – an annual self-assessment of what we’ve done and why it theoretically matters. There’s nothing intrinsically wrong with that kind of introspection… although by definition, the better you are at writing and telling your own story, the better you’re apt to do in the face of the committees charged with reviewing these self-assessments. Fortunately, in this system, as in NSPS before it, I do a reasonably good job of detailing why I’m absolutely wonderful. It’s not a system you’d want to work under if you’re in any way self-deprecating.

The theory here is that if pay is somehow tied to the value of individual contributions, people will be more engaged and work harder. I suppose it’s true up to a point. Once you’ve crashed into the upper limit of your designated “pay band,” the remunerative reward for working harder is pretty limited. Sure, you can qualify for a year-end bonus calculated using one of the more Byzantine formulas devised by the mind of man, but in raw percentage terms it’s not much… and 40% of not much is going to be immediately taxed back to the Treasury.

I’m only pondering the system at all, because I recently received the annual notice from the boss that it was time to send in my self-assessment. With so little at stake, it’s hard to imagine sweating too long or hard over the words than end up on the page. It’ll get done and I’m sure the writing will be lovely. I’ll assess myself as the ideal employee doing great work for God and country… and then the various committees and formulas will drive my scores towards the median and an appropriately middle of the road bonus will be awarded.

I’ll be forgiven, I hope, if I don’t find the process particularly motivational or apt to improve my performance in any meaningful way.

The Gods on Olympus are in the process of rolling out a new pay system. Right now they’re in the phase of that process where they’re going all out to sell it as a step ahead and “in the best interests of the workforce.” That means lots of memos and meetings about what we can expect to get out of this new system. They’re trying to get employee buy in – acquiescence if not consensus. In my experience the only reason anyone ever does that is because some special expert on management theory has told them it’s important.

I’ve been on the job now just shy of 15 years. Most of that time I’ve worked under the old General Schedule, the pay tables that have racked and stacked bureaucrats since 1949. The General Schedule is dull stuff. Movement through the pay table is predictable based on your grade and years of service. For a hot minute in the late 2000s, I lurked a while under the National Security Personnel System before it faded away ingloriously as a massively expensive but failed program. Since then, I’ve again been a creature of the general schedule.

I’ve been around long enough to come to appreciate dull and predictable when it comes to how your pay is governed. Fancy new systems with layer upon layer of review, no transparency about how your final rating is arrived at, and no way to predict from year to year how much money might be available in the pot to pay out “performance bonuses” make me all kinds of nervous and jerky. Experience tells me that if the big bosses are trying to sell something this hard, it’s a good time to put my hand on my wallet so I can make sure their’s doesn’t get there first.