I got mine the hard way…

So I was sitting in a meeting a few days ago (because that seems to be my professional raison d’être). I won’t go into the specifics of the discussion, but the general topic was the virtue of in person training versus “virtual” training delivered online. As I was only tangentially involved in the discussion, I quickly found myself engrossed in whatever notes I had previously scribbled onto my yellow legal pad.

What pulled my attention back into the conversation was a crack out of nowhere about not really thinking of academic excellence from people who get online degrees. Now what you should do when someone five steps above you on the org chart says something that ruffles your sensibilities is sit quietly and do absolutely nothing, lest in responding you incur their wrath. Sadly, as many of you know, sitting quietly and keeping my mouth shut is something I tend to struggle with on an almost daily basis.

I’ll be the first to admit I didn’t go to Harvard, or Columbia, or the Wharton School of Business. I took my classes one at a time in the evenings and on weekends, while working full time, and traveling 2-3 weeks each month because that’s what Uncle said he needed me to do… so if you want to talk to me about academic excellence, I’ll be happy to go a few rounds with you on the virtue of an online education. Now I can be as elitist as anyone else, but as far as I’m concerned, I’m the one who got mine the hard way and if that doesn’t satisfy your century old notion about what constitutes “real” education, well that’s ok because I’ll be around long after your Paleolithic point of view is consigned to the pages of history.

I could have said more on the issue. That part of me that likes a good fight desperately wanted to go a dozen rounds, but I had to satisfy myself with looking an individual in the eye and telling them that as the holder of one of these online degrees, I didn’t feel educationally slighted in the least. I scored my point, but it wasn’t particularly satisfying. I didn’t want an apology or even a “present company excluded.” I simply wanted to provide a gentle reminder than no matter how high and mighty, it’s always best to know your audience before firing off at the mouth and losing credibility in the eyes of those who you would lead.

The incredible shrinking staff…

For most of the last four years my little corner of the bureaucracy has held fairly steady at a total of eight people. Sure that’s a couple short of a full load, but close enough that the job got done without too much trouble. A year ago, one of our host moved on to other opportunities and we were down to seven. A few months ago another chose to go test the waters elsewhere and we were down to six. After that, keeping up got harder. Today, we assembled for the farewell lunch for the next to go out the door and by the end of the week our number will dwindle to five. Life will be harder yet when that work gets farmed out, but I’d be the last guy to condemn anyone for doing what’s in their best interest.

Only a fool would believe that we’ll hold at five for very long before the next departure and the next and the next. There’s a upward limit of doing more with less. There’s an equally fixed limit on even being able to to the same amount with less. Eventually you simply reach a tipping point where you accept less or you apply more resources to bring the scales back into some semblance of balance. At least that’s the way we learned it at my fancy online business school.

Now the discussion focuses on who’s covering what, who’s going to be out when, of needing to look closley scheduled leave, and how many balls we can collectively keep in the air at one time. Those are hard discussions and even harder decisions, but they’re decisions I have the advantage of not needing to make. Giving up my supervisor’s hat strikes me as a better and better decision every single day. I’m just a poor simple working drone, the part of the equation where the “equal and opposite reaction” takes place.

For me that means it’s time to start making my own hard decisions about what the future holds, what I’m willing to accept as a matter of course, and what I’m willing to push back against. Even if nothing comes of it, it’s probably well past time to start filling the options box back up. I can’t help but think that I’ve seen this movie before. I’d just hoped it would be a little longer before I got to see the replay.

What they don’t teach at business school…

So, I’m thinking of writing a book about all the things they don’t teach you at business school. The problem with business schools, or mine at least, is that it is taught by instructors and populated with students who desperately believe that the world is full of puppy dogs an lollypops and that all that hard decisions can be a “win-win-win” for everyone.

I call bullshit. Want to guess why it’s a hard decision? Because if it were an easy one, some schmuck further down the corporate food chain could have made it. It’s a hard decision because in the end someone is going to walk away with less than they wanted. Paint it any way you want, but losing still sucks even when the whore is dressed up and called “compromise.”

Why are we afraid in this society of head-to-head competition? We love to watch it on television… check out the ratings for programs like Survivor© or the NFL© or any of the other hundred shows that pit one person against another. Competition is human instinct. It’s why we climb over the next hill. It’s why we crossed ocean. It’s why we hurtle brave men and women into space strapped to the bombs we affectionately call rockets.

When we as a society stopped competing and started worrying about everyone’s special sensitivities, we sounded the charge for our own slow descent into mediocrity. The situation is grave, but not hopeless, provided we are not yet too timid to once again stand on the shoulders of giants and dare to do great things.