For my money, there’s no bigger official waste of working time than the dozen or so yearly online training courses that we’re required to take. Now, don’t misunderstand me, I’m actually a big fan of online education. It’s what allowed me to get a master’s degree while I was traveling around the country for work. When properly designed and executed, online learning can be and is an effective strategy to reach people who otherwise would find that educational opportunity unavailable.
That being said, the way it’s implemented matters. The “classes” I tool this week were exactly the classes I’ve taken every year for the better part of the last decade. I don’t mean that as an exaggeration. Clicking through the exact same information every year isn’t “continuing education.” It’s not education of any kind.
I can only assume that the people who control these online classes expect that the average person is too stupid to retain information for more than 365 days. That’s probably true for some segment of the population. If you want them to remember something you have to beat them over the head with it at every opportunity. Even so, it’s farcical to call a program like that “training.”
All I’m saying is that if the intent is just to check a box and say you’ve provided training on whatever topic to your employees, but don’t want to take the time and effort to make it meaningful in any way, how about not making it 95 separate screens to click though before I can print the certificate. If the instructional designers and leaders who approve that mess aren’t going to even pretend that content and engagement are important, you’d better believe that my only goal is to click though as quickly as possible so I can get on with my day.
I’m all for education. I’m a big advocate for getting more knowledge. I am, however, also violently opposed to time-sucking, procedural nonsense that has no purpose other than satisfying some obscure regulation. If that’s what passes for education, no one should pretend to be shocked when anything that follows is equally bland, uninspired, and quickly forgotten.