The more things change…

Posted on February 26, 2014 by jdtharp

I’m afraid we’re screeching back into one of those times when I’m going to spend far too much time casting around for new blog ideas. In this case, the problem isn’t any kind of block, but rather that everything I really want to write about is embargoed or otherwise of a nature that I consider it out of bounds for this forum. It really is a pity, because I know there are some real doozies that are sitting in my notes just wasting away. Sure, maybe they’ll see the light of day sometime in the future when they’re less relevant, but there’s no denying that takes the edge off them.

If you’ve read The Cynic’s Guide, you’ve already read most of this story. God knows I’ve already lived it. The best I can tell you is that the past is a pretty damned good indicator of what the future is going to be like. It’s 100% situation normal in the belly of the bureaucracy… and that’s a uniquely off combination of comforting and infuriating. If nothing else, I know what to expect. I’ve been here before after all. The names and faces are different, the scenery has changed, but it’s the same old, tired story. The more things change, the more they never do… at least this round of eye rolling is on the banks of Mother Chesapeake instead of Big Muddy.

Misplaced outrage…

Posted on November 6, 2013 by jdtharp

I keep seeing how “outraged” people are that stores are opening ever-earlier on Thanksgiving day. Facebook and Twitter are full of posts demanding that retailers stay closed and calling boycott at every opportunity. That’s fine. Whatever helps you get your jollies.

One thing you can trust on is that stores like Macy’s and Kmart aren’t opening because their CEOs are philosophically opposed to Thanksgiving. They’re opening because there is growing consumer demand that they be open. If people didn’t want to start their shopping before the bird gets sliced, none of these stores would think anything of leaving their doors closed for the duration of the holiday.

Growing up in a rural, out of the way community I can remember a time when you were hard pressed to find a store of any kind open on Sunday. Later, most places had “limited” hours on Sundays, say noon-5:00 PM. Today, Sunday is just another day in retail. That’s not because the stores are evil, it’s because it’s what the consumer demanded. Despite what anyone thinks of its merits, culturally speaking Sunday isn’t generally considered a “day of rest” by anyone I know. It’s just the second half of a 48-hour weekend where we’re all trying to get done what we need or want to do.

I’m not sure why anyone thinks it would be any different with Thanksgiving. If you don’t want to be part of the crass commercialization, by all means stay home until 12:01 AM Friday morning. If you think you have a Constitutional right to observing a holiday on the day of the holiday itself, you might want to consider work that isn’t involved in a customer-service related field – oh, and don’t be a cop, or a nurse, or a soldier, or work for a power or water company, or, yes, in retail. I’ve had plenty of jobs where work rudely intruded on my days off, and while that sucks, sometimes it’s just plain unavoidable.

So maybe instead of railing against how “unfair” retailers are being, look around and see how many of your friends and family members are going to head to the stores before or after dinner on Thanksgiving Day. If the answer is more than “none,” go ahead and enjoy living in your glass house… and give it some thought next time you want to buy that discount mattress on President’s day or get the deal of a lifetime from the car dealer on Labor Day, or when you’re going to see a movie on a Sunday afternoon ensuring that some poor employee has to give up their Sabbath to sell you a ticket, make your popcorn, and fire up the projector on time.

Let’s be blunt for a moment: If you are legitimately thankful for your family and friends, does it make a tinker’s damn worth of difference whether you’re all sitting down for a turkey dinner at an appointed date and time or whether you nosh on eggs and bacon at the local diner at 3AM on any other random Thursday? I’m just having a tough time seeing the “so what” of all the commotion.

Value added…

Posted on October 9, 2013 by jdtharp

About six times today I heard the phrase “valued added.” Each and every time I heard it, I wanted to punch a baby in the throat. Look, maybe I should care about “demonstrating value added,” or team building, or joining hands and giving peace a chance, or whatever. All I’ve ever wanted to do anywhere was the best job I could within the confines the job itself placed on me. With those confines growing increasingly tighter week by week and month after month, we’re all going to have to get use to the idea that how we define “doing our best” is going to change for the worse.

Over short periods of surging to meet the unexpected, people have a remarkable capacity to do more than expected. In a pinch, they can even give the illusion of doing more with less. Most people, most of the time, want to contribute and do their part to make sure the trains run on time. Relying on that capacity as a long term “get well” plan, however, generally has consequences that are less than good. Under sustained pressure to perform above optimal levels and with diminishing resources with which to do it, even the best are going to pull up lame eventually. I can’t cite a scientific study that tells me this is true, but I’ve spent more years than I want to admit watching people and seeing how they respond under pressure.

The truth is some people just handle a high stress environment better than others. A few people might thrive on it, but the vast bulk of them are going to hit a wall, burn out, fade away, or otherwise just stop giving a good goddamn. That’s a dangerous place to be for any organization. The slippery slope from actually doing more to getting less is really more like falling off a cliff. One day everything will hum along at top speed and the next it’ll be in free fall towards the jagged rocks below.

I’d never argue that this is a universal truth, but it does reflect my personal observations based on a little more than a decade as a decidedly interested observer of bureaucratic processes. There are always options available and B does not always have to follow A in this case. Preventing this outcome requires someone with enough horsepower to drive a change and make it stick to realize there’s a problem and for them to do something about it. Unfortunately, my best advice is to not hold your breath waiting for that to happen unless you have some kind of weird workplace oxygen deprivation fetish.

Change…

Posted on August 7, 2013 by jdtharp

Most people don’t pay any attention to pocket change. It usually ends up in a jar, run through a sorting machine, and traded in for fresh folding money at the first opportunity. As is my way, I’m a bit of a contrarian on the issue. I’ve always like loose change. Every time I get a handful of the stuff, I pick though it looking for the illusive steel penny or wartime silver nickel. I don’t put enough effort in or find enough of the “good stuff” to even consider it a hobby, but I still look. If you’re patient, every once in a great while you’ll manage to pull out a real gem.

Not long ago I pulled a 1917 “Mercury” dime out of a handful of change picked up over the course of the day. It was beat to hell and back, worn almost slick by the passing of time and changing hands. It was almost a dime sized slug rather than an actual coin. Still if you knew what you were looking at, the barest outline of Winged Liberty was right there waiting for someone to recognize her.

In 1917, when this little dime rolled out of the die at the Philadelphia Mint, Woodrow Wilson was President of the United States and the First World War raged in Europe. By the time the Korean War was halted by a ceasefire in ‘53, it had already been in circulation longer than I’ve now been alive. Sixty years have passed since then, yet here’s a little dime sitting on my kitchen table. Minted before prohibition and before women in America had the right to vote, it’s been out there circulating for the better part of a hundred years. It’s banged up and gritty, but I should hope to be doing so well in the summer of 2072 when I’m as old as that dime is today.

If you ever happen to wonder why I’ve paused to look though my handful of change at the gas station or fast food drive through, now you know. It’s because every now and then you get to hold a sliver of history right there in your own grubby little paw… and you can’t have that much fun anywhere else for just ten cents.

It’s a new year…

Posted on July 28, 2013 by jdtharp

It’s a new year, or at least it’s a new year in the archives. This morning the calendar rolled forward to 2008 and I’m happy to deliver up for you the first five posts from January. If I’m remembering the year right, it was one of those perfect storms of family obligations, trying to slog through to the end of grad school, slowly starting to realize that I wasn’t as in love with work as I thought I was, and the usual malcontentery that you find here on a regular basis. Not all of those themes come through in this first set of posts, but that should give you the flavor of what was banging around in my head when they first appeared on ye olde MySpace blog.

Each of today’s archive posts first appeared over five years ago now. It’s remarkable how some things change and some feel like they’re in exactly the same place they were 2000 days ago. Life’s funny like that.

Without any further suspense, go ahead and check out the archive for January 2008.

Throwback Sundays…

Posted on January 20, 2013 by jdtharp

If there’s anything you can count on in this world, it’s that when Sunday morning rolls around, I’m going to welcome everyone into my way back machine and tell you stories about what it was like back in the olden days of blogging. In keeping with that tradition, I offer up a five selections from January 2007. I have to say that the January 14th post, Middle Class in Crisis, holds up remarkably well and, to me at least, is as on point now in 2012 as is was five years ago.

The world has changed… but clearly not that much.

Suggestion box…

Posted on August 5, 2011 by jdtharp

Every organization that pretends to focus on customer service has a suggestion box, or comment cards, or some kind of web survey for the good intentioned or flustered to “make their voice heard” by management. That’s all well and good, because usually at the bottom of the suggestion box is a black hole that devours any kudo or complaint before it has a chance to ever again see the light of day. Sadly, sometimes a well intentioned someone will mistakenly take one of these pearls of wisdom to heart and launch an all-out blitz to review an unsolicited recommendation.

Now usually I can avoid these academic exercises, but recently I was in the wrong place at the wrong time and got tagged with giving one the once over. The truth is, what’s being suggested might actually be a good idea, but I’ll never know because the form was written in a language caught somewhere between incomprehensible gibberish and techno-babble. Instead of writing this off as the rambling of a well-intentioned crank, I’ve got to try to track this whackjob down and pick his brain before we send along a formal thanks, but no thanks letter.

Meh, that’s time well spent.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date

Superpower America (or How’s that for Mixed Metaphors)…

Posted on August 3, 2011 by jdtharp

The actual future is going to look different than the future we thought we were going to have. That’s true if only because we’re notoriously bad at predicting the future – We’re all still waiting on our flying cars, right? I don’t think it’s going to be radically different to the point that Canada starts being cool or Hollywood starts making good movies (that would be some kind bizzaro universe). I actually have a sneaking suspicion that the future is going to be painful. Painful in that we’ve spent the last 30 years binging on cheep booze and grease ball cheeseburgers and now we’re about to wake up with a national hangover the likes of which none of us has ever seen. The fight to raise the debt ceiling ain’t nothing compared to the battle that will be joined when we realize we’ve got to actually start paying down the debt itself.

The future is going to seem painful because there’s every possibility that we’re about to experience a world where Superpower America isn’t. Those of us who grew up beyond the shadow of the cold war are going to have the hardest time adjusting because we’ve never had to moderate our expectations about anything really. You guys know I’m not exactly an alarmist, but my read of the situation is that bottom line: Superpower America is too expensive. How we go about fixing that with the least pain possible (the no pain option is well off the table), remains to be seen. So too does whether we have the national will to collectively make hard decisions about what is in the long term national interest and what isn’t; what we can pay for and what we can’t. These decisions matter. Economic realities matters.

Don’t believe me? Ask Superpower USSR how it works out when you pretend economics is an imaginary science. Spending ourselves into oblivion isn’t an option, but I wonder who’s going to be the first to offer up their sacred cows so we can try to avoid slaughtering the whole herd.

Pax…

Posted on June 6, 2011 by jdtharp

You can tell in processing today went well because I’m not griping and complaining about it. The day was planned in advance. Things happened on time. And I didn’t leave the room feeling like that senior leaders were pumping sunshine directly into my fourth point of contact. It was an unexpected and pleasant surprise. Plus, I have a window. I’ve never had one of those before so I’m disturbingly excited about being able to see if the sun is shining or if it’s pouring rain before actually walking out of the building. I’ve said it before, but it warrants repeating; Best. Demotion. Ever.

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