On that one time when the job mattered…

There aren’t many days from my distant past I can point to and tell you exactly where I was and what I was doing. August 29th is one of the rarities. 

Right around this time 16 years ago, I was sitting in a back room on the mezzanine level of FEMA headquarters. I was on loan from Uncle’s big green machine and there wasn’t space in the old National Response Coordination Center for all of us, so the logistics cell had been shuffled over to adjacent office space. I didn’t realize then that I’d spend most of my waking hours for the next 75 days huddled up in those offices. 

It was mid-morning, August 29, 2005. Katrina had made landfall earlier and the initial reports, what we were seeing on television, looked like we’d dodged a proverbial bullet. Back there and back then, a direct hit on New Orleans was always one of the nightmare scenarios emergency managers talked about in hushed tones. We let out a sigh of relief and talked about where to get lunch. 

Then the levees broke – or “overtopped” – depending on how technically correct you want to be. There’s an image of a huge barge slammed hard against a widening breach as canal water pours through that’s going to stick with me forever.

I’ve got definite opinions about the now infamous failures in the initial response to Katrina. The federal government – and FEMA in particular – makes a big juicy target for news organizations. We weren’t guiltless, but there’s a shit ton of blame to also spread around on New Orleans’ mayor and Louisiana’s governor. Under our federal system, at least back then and maybe still for all I know, it’s important to remember that states have to ask for federal assistance before the resources flow. If you don’t ask, you don’t get. That’s all I’ll say on that particular sore topic.

Watching the news this morning has brought back swarms of memories from sixteen years ago. Mostly it’s memories of the people I was working with at the time – some of the best I’ve ever known. More than a few of those thoughts, though, are of being young and just a little bit arrogant, of too much coffee and not nearly enough sleep, and of one of the handful of times in my entire career that doing the job meant making a tangible difference rather than just making the PowerPoint slides a bit more spiffy.

Lots of people are keeping a good though for those in harm’s way today. Me? I’ll keep mine for those sitting in the mezzanine trying their hardest to do the right things. I’m proud of the work I did 16 years ago, but sweet little baby Jesus am I glad someone else is sitting in that seat this morning.

What Annoys Jeff this Week?

1. National Whatever Day. Yesterday was allegedly “National Dog Day.” Are you serious? There are somewhere between 70-80 million dogs in America. In 2015 the American pet industry as a whole is estimated to take in about $60 billion. Do you think we’ve somehow collectively forgotten about dogs? As if the 1/3 of American households who have them came home suddenly and wondered what this 4-legged furry thing was that greeted them at the door? Look, I’m fine seeing everyone’s dog plastered all over Facebook. If I can be frank, it’s a nice change of pace from the usually endless parade of baby pictures, first day of school snaps, and instas of what’s for dinner. Still, I think we can give National “Whatever” Day a rest.

2. The Wackadoodle Right. I read an article a few days ago wagging the specter of another government shutdown. Except this one isn’t because we’ve actually run out of (pretend) money or haven’t been able to pass a budget (or at least a continuing resolution). This impending shutdown will come because a couple of right wing wackjobs have decided that no government at all is better than a government that might accidentally fund an abortion. If I’m going to be thrown out of work, I’d appreciate it be for a reason other than a handful of politicians who think they have a “special relationship” with the Almighty. I’m not going to get sucked into a discussion on the virtues of Planned Parenthood versus the right wing of my own party, but there are enough actual real world dangers we can worry about to knock this one way down the priority list.

3. “Ten Years Later” Coverage of Katrina. Without grinding through the details, let’s just accept that Hurricane Katrina is a topic I know a little something about. I lived 1000+ miles from landfall and the bitch still consumed just about every part of my life for months. She’s also the reason I know the media are well and truly idiots when it comes to reporting the facts of a complicated story. Unless it boils down to a three second sound bite (like “Being stuck on stupid”) or lets them take a few jabs at a favored punching bag, they just miss the big picture. The moment that small portion of the story goes over the air it’s accepted as received truth, but it’s only ever just a very small slice of the real story.

Revisiting Katrina…

The 50% of my job that doesn’t deal with PowerPoint is almost exclusively taken up by reading and writing. (We’re going to pretend for purposes of this discussion that good productive time isn’t serially wasted by the requirement to attend meetings.) This week I’ve been katrina_satellitereading up on some rather elderly documents that led me all the way back to late August 2005. To set the stage, it was hot and humid in Washington, DC and all hell was breaking loose along the Gulf Coast of Mississippi and Louisiana.

My memories from Katrina differ pretty significantly from what most people remember seeing on the news. I remember a federal response effort that practically pleaded and begged state and local leaders in Louisiana to ask for assistance and that staged people, equipment, and mountains of “stuff” as close to the Louisiana border as possible when it became obvious to everyone but those officials that Katrina was going to overwhelm their capacity to respond. The Louisiana governor and New Orleans mayor had a different perspective, of course. All I know is the information showing up hourly on my desk in stacks of reports didn’t jive with the story they were telling in front of the camera. The real truth is probably somewhere in the middle.

I’d be hard pressed to reveal myself to be a bigger geek than you already think I am, but for me it was fascinating combing through the files of a different organization with a wholly different mission and reading their take on what was going on in Louisiana that summer. Reading accounts that weren’t filled with statistics of water, ice, temporary roofing material, and body bags on hand or tons of debris removed gave me a little fresh appreciation for what we were trying to do that summer. I guess that’s not all that surprising. With a degree in history I’ve always had a penchant for looking to the past to make informed guesses about what the future may hold.

Katrina was what one might call a significant emotional event for many and I’m not trying to make light of that in any way. At the same time, for me, Katrina started 60 days of some of the best professional work I’ve ever done. It was equal parts rewarding and exhausting – often simultaneously. Eight years after the fact, I won’t deny that I’m finding myself looking back on it with a bit of fond nostalgia. I suppose that’s fairly easy to do when you rode out the storm and its aftermath hunkered down in DC with electricity, running water, and a Starbucks in the lobby.

Bias Much?

I was working in a FEMA office when the first reports of levees breaking in New Orleans came across the wires. Within minutes it seemed that the federal government was useless and the administration incompetent.

Today, five days after Sandy pummeled the East Coast, residents of New York and New Jersey are in almost exactly the same situation, but the media collectively don’t seem to be pounding the same drum.

I’ve certainly got my own view on why the two stories seem to be getting different treatment. I hope there are plenty of people out there in the blogosphere noticing the same thing. And above all, I hope there are readers from coast to coast wondering why one was the “story of the century” and the other doesn’t seem to be getting much more attention than a few “human interest” stories. It would be farcical if the result wasn’t so damned important.

Any way the wind blows…

I haven’t chased a hurricane since Dean in 2007, but there’s something about seeing the storm warnings go up that still gets in my head. It’s a twitchy feeling that I should pack a bag, clear my schedule, and track down an overtime request form.

Emergency managers usually get a bad name for being unprepared, unresponsive, or just plain out of their depth in planning how to respond to something like a hurricane or an earthquake. The truth is that even though I’m sitting here looking at a forecast track that is eerily similar to Katrina’s, Isaac will behave completely differently. Even when they hit the same place, no two natural disasters are exactly the same… and no amount of pre-planning will overcome the natural tendency of large groups of people to do exactly the wrong thing in an emergency (like staying in a city that’s only kept dry when the levees work and the pumps keep running).

I could tell you stories of horrifyingly bad judgment from everyone from FEMA Administrators, to state governors, to local elected leaders, to average schleps on the ground working under the misguided assumption that they were doing the right things. When you have a bird’s eye view of the event, it’s surprisingly easy to see where things are going wrong. It’s incredibly frustrating and harder than hell to get them going in the right direction, though. In all likelihood I’ll never work another day in emergency management, but after a five year absence, I can honestly say that I’d do it again in a heartbeat if the circumstances every presented themselves.

For now I suppose I’ll follow along on TV like everyone else and just be glad it’s not me on the hook to find millions of gallons of water, tons of ice, and wheels to put under all of it.