What Annoys Jeff this Week?

1. The “Help Desk.” I converted to Windows 10 a week ago. I immediately filed a “trouble ticket” with the great big national help desk in the sky to address issues that were obvious immediately – I can’t use two monitors, file encryption prevents me from editing and saving documents, and using my computer to project a briefing onto a screen is problematic at best. Fortunately I’m not an information sector employee who uses his computer to generate and manipulate information into a coherent format to be used by others in decision making. Thank sweet merciful Jesus that the ticket has been “assigned to a local technician.” Now if after only a week someone could actually work on fixing the damned infernal machine and make it work properly we’d be all set.

2. News cycle. We have a TV in our office that runs all day every day on one of the major news networks. Being situationally aware is all well and good, but except for a rare moment of actual breaking news, what you find very quickly is the news at 9AM sounds a lot like news at 11 AM which sound a lot like the news at 2PM… and round and round we go. I’m all for some kind of background noise, but by the time I get out of that room I don’t care how compelling a news day it has been, I’ve utterly and completely stopped caring about what’s going on in the world. It seems to me a sane person can only hear the same thing repeated three or four hundred times before it starts doing bad things to their head.

3. Paying by credit card. Every website on the planet wants you to “save your credit card on file so they can auto renew your service next year.” That makes perfect sense for services that I use on a recurring basis. It’s a good theory. In a world where credit card providers have their networks being breached on a quarterly basis, though, in some cases I have three new card numbers assigned long before the yearly subscription runs out and it’s time to auto-renew. So really what I need all these companies to do is to stop giving me the option of saving my account / automatically renewing my subscriptions because we both know I’m still going to have to come back and enter all that shit on your page again since it’s all changed anyway.

What Annoys Jeff this Week?

​1. UPS. I’d hate to think how much business I’ve pushed through UPS over the years. But gigging me for $5 to change the date a package arrives feels a little bit cheap on their part. Sure, it’s only $5 but I’m not sure what the difference is between delivering it “for free” on Friday or delivering it on Monday when I’ll actually be home to receive it – which is only an issue because *you* require an ink signature. I guess they do offer a free option of letting me pick up the package at a location an hour round trip drive away was supposed to be a helpful concession so maybe you’re letting me off easy. I don’t mind paying for a service, but I resent the hell out of getting nickel and dimed.

2. Disappointment. I know a lot of people, but there are only a handful that I would count among my closest of friends – the ones I’d go to the mat for with no questions asked or burn down whole cities for if they asked. You think you know most of what there is to know about them. But then there’s the day you realize you know nothing. It’s equal parts unnerving and sad and disappointing because though they may well go on being your friend, you’ll never see them with the same undiluted affection. Given enough time everything changes, though I wonder why it so rarely seems to change for the better.

3. Windows 10. Sometime in the dead of night Windows 10 was smuggled on to my work computer and promptly went about wrecking everything from my wifi connection to my email archives to my screen configuration and any number of small tweaks that I’ve made over time to make the archaic POS computer a little more usable day-to-day. Some things I’ve been able to fix on my own through the day. Other things can’t be resolved by anyone locally and must be corrected by the great network help desk in the sky… which means I might see resolution sometime around March 2019. Just once I’d like to get one of these official “upgrades” that didn’t end up giving me less capability and require me to spend inordinate amounts of time fixing things that it broke.

What Annoys Jeff this Week?

1. Pulling it out of your ass. There are any number of things that you should never have to worry about pulling out of your ass – gerbils, light bulbs, the usual. If you spend enough time making the hard to do seem easy and the impossible just a touch harder than that, sooner or later people will come to expect it… and then that time when you can’t deliver there will be hell to pay. The longer I serve the bureaucracy, I realize Chief Engineer Scott wasn’t actually a miracle worker. He was an expert at pulling things out of his ass and had an unlimited pool of good luck. Most pools aren’t nearly so limitless.

2. Panhandlers. How high would you have to be to try getting money from me when I’m pumping gas? The fired and true death stare wasn’t effective, but the growled command to “step. back.” apparently got his attention. His mouth worked, trying to form words while his addled mind struggled mightily to come up with something to say and then he did finally backed away slowly. I’m not saying I would beat someone to death using the end of a running gasoline hose like a medieval flail… but I’m not saying I wouldn’t if properly provoked.

3. People. I know many of you will find this hard to believe, but I legitimately want to like people. I want to assume the best about them and hell, maybe even be friendly… and then I go out into the world and actually meet people going about their business and find myself wondering how the hell they function in society and how quickly I can get away from them and back into the peaceful, access controlled confines of Fortress Jeff. Every day that ticks by seems to leave me with that much less patience for suffering fools… and yet the sheer volume of fools that must be suffered appears to grow exponentially.

What Annoys Jeff this Week?

1. Tax reform. This country needs real reform of the tax code. Whether you fall into the “tax the rich in oblivion” camp or find yourself in the “Why the hell do 50% of Americans not pay a penny of income tax” team, the need for reform is the one thing we all seem to have in common. The terms of the current Republican tax plan are still largely shrouded in secrecy, but I’ve already seen two items kicked around that will be will mean I can’t support it as long as they’re in play. I’ll be writing my representative this weekend to let him know that the home mortgage deduction and state/local tax deduction are non-negotiable points for me. Those are two big pots of available cash and I know how tempting that must be for the average politician to put their filthy hands all over… but still, going after two of the most popular deductions around feels like just about the most tone deaf way to get the process started.

2. Temptation. There was beer at work today. Sort of. It was the start of this year’s Oktoberfest celebration – an event that my employer has a tremendous amount of love for, which I can only assume comes from the number of employees who have spent some part of their career in Germany since 1945. Look, if the option is to go sit around listening to oom-pah bands and knocking back cold beer or stay at my desk and pretend to be interested in email, well, there’s not really much of a competition. The problem comes when you’re a few drinks in and everyone is starting to get a little lubricated and entertaining. That’s when the little voice in my head trips an alarm to remind me that it’s probably time to go before I say something that’s both funny and true, but wholly unprofessional. The real temptation, though, was to stick around just out of curiosity to see what offensive or inappropriate sound bite might come flying out of my pie hole.

3. Jared Kushner. Having spent a good portion of 2016 being hot and bothered by Secretary Clinton and her email server, it’s only fair that I call out Jared Kushner in his capacity as Senior Advisor to the President. His use of private email to conduct official business should be investigated by Congress. His files and records should be subpoenaed. If there is evidence indicating he has broken the law, he should be charged criminally and tried. While I’m on the subject, I’ll remind those on the left screaming for Kushner’s head, that there is a world of difference between official email and classified message traffic. That being said, it’s apparently impossible to keep either one on non-government servers. Asshats.

What Annoys Jeff this Week?

1. No paper towels. I’m all for environmental responsibility where it makes sense. I recycle. I’m replacing all the light bulbs in my house with LEDs. The new water heater I installed is ridiculously efficient (and has the price tag to match). Some things, though, are beyond the pale. I know that keeping old fashioned paper towels in your public restrooms is a hassle. They’re expensive, they end up all over the floor, and they become bags and bags of trash to be disposed of… even knowing that, I just don’t care. All I want to do after taking a wiz is wash my hands and be able to dry them. The underpowered, barely functional “hot air dryer” just doesn’t cut it since I don’t have 43 minutes to thoroughly dry my hands each time I used the facilities. Public restrooms are an unfortunate necessity. I don’t expect them to be gold plated but for the love of Pete, I’d like to be able to dry my hands.

2. The demand side. Given my predisposition towards fairly conservative economic principles I can safely be called something of a supply sider. Watching the US Coast Guard show off the nearly half billion dollars wort of cocaine and heroin interdicted last month, though, I’m not sure the who “drug thing” is something that we can fight principally from the supply side. As long as there’s a demand, the suppliers are going to find a means and method of supplying that demand – at an increasingly high cost on both sides. I’m not enough of a libertarian to think that flat out legalization of everything is a good idea, but it increasingly strikes me that to get after the issue with drugs means going after it on the demand side. Pouring increasingly large amounts of money into chasing the supply would seem to only garner continuingly middling results. I have no idea what the answer to the demand side is – treatment, sure, that will work in some cases. Start letting the addicts drop dead, or what I like to cheerily think of as letting Darwin have his due? OK, maybe it’s hard medicine but perhaps best in the long run if it means that subset of the population is no longer thieving and whoring and begging, which might help alleviate the impression that every city and small town in the country is well along the process of turning into a filth ridden hell hole.

3. The NFL. Stories are popping up on a number of news sites about the ratings hit the NFL has taken this year. Some sources are blaming the weather, others the rise of “activist” players. As someone who hasn’t watched a professional football game from start to finish since the late 1990s, I don’t really have a dog in the fight, but I can make a few observations. First and foremost, the NFL is a ratings driver. It’s not in danger of going out of business any time soon. With that said, the league would be well served to remember that despite the outward appearance of a nation of fierce team loyalists, the product they offer is entertainment and it’s subject to the same market forces that influence every other competitor out there trying to put their hands on viewer’s wallets. There has probably never been a time when there are more and better entertainment options available to the average American consumer than we have today. The fact that a game run by billionaires, played by millionaires, and marketed to the great swath of Americans who think of themselves as middle class is losing some of its grip on the market shouldn’t in any way be surprising. A good first step in bringing fans back into the fold would seem to be to making sure the paid performers don’t offend their viewers by dragging politics into what would otherwise be a nice mindless Sunday’s entertainment. Don’t put a stick in the eye of the people who you want to hand over enormous sums of money feels like it should be Rule #1.

What Annoys Jeff this Week?

1. Shaming history. A few weeks ago when tearing down Lee and Jackson was all the rage, I posited a simple question to Facebook: Where does it stop, with Washington and Jefferson? Social media called me everything but a Nazi, but here we are these few weeks later and statues of Jefferson and Francis Scott Key are being vandalized. This tells me all I need to know (as if I didn’t know already) about who I’m dealing with. It really isn’t about statues or memorials. It’s about wanting history to comport with some whackadoodle notion that everything has to reflect modern leftist sensibilities or risk being labeled fascist. Feel free to label me whatever you’d like, but I’ll be damned if I’m going to hide from or in any way be made to feel ashamed of our history. As long as I’m drawing breath there will be at least one voice in steady opposition to sanitizing history into a bland inoffensive paste.

2. Lack of Starbucks. I like coffee and 19 days out of 20 I’m happy with the old fashioned drip variety. I usually take it will a bit of cream and sugar, but black is just as good. Today was that other one day out of twenty, though. It’s on days like today when I would pitch a screaming fit for a properly made latte. Of course there’s not one of those to be seen between the house and the office. I’m not hung up on the Starbuck trademark, but a proper coffee shop somewhere between Aberdeen and the Delaware state line feels like something that would be well received in an underserved bit of geography.

3. Late day surprises. We’ve covered this before, but it’s a perennial annoyance – the people who call you 20 minutes before the end of the day and expect some major miracle to result in them getting a fully formed plan or analysis. What you’re really going to get is a page full of the notes I made during the phone call with a supporting post it reminding me to work on that “hot” action first thing the next morning. Assuming it’s not a lifesaving or life sustaining action, you’re the dumbass who waited until the end of the day, and by 3:30 in the afternoon I’m in no humor for random jackassery.

What Annoys Jeff this Week?

1. Edible arrangements. Here’s a tip. If you’re going to send a “gift” that requires refrigeration to a friend, family member, or whatever, make sure that person is going to be home when it’s delivered. Otherwise the nice delivery person will annoy the dogs of your friend or family member’s neighbor and then that neighbor will end up having to rearrange 75% of the things in his own fridge to accommodate your thoughtful gift. As a general rule, your gifts should not constitute an added burden on an utterly disinterested third party.

2. The couple with the matching roller coolers. Every morning I arrive at the office at more or less the same time as a couple who seem to wear semi-matched outfits and roll identical rolling coolers across the parking lot to the building. I don’t know exactly what it is about this couple that annoys me quite so much, but it’s an automatic and visceral kind of thing. Their whole set up just feels wrong and unnatural.

3. Satellite Radio. My SiriusXM “demo” expired last week. Being a long term fan of being able to listen to the same three or four stations no matter where I drive, I logged in to my account and renewed my subscription. Only problem is for the last seven days the damned radio has showing nothing but the preview channel. By this morning, I’d completed half a dozen calls to “listener care” and at least twice that number of “refreshed signals.” I’d already made up my mind that they’d had their last call. Once the weekend rolled around and I had a few minutes to play the game, I was going to cancel the service and be done with it. Lo and behold, pulling out of the parking this afternoon the satellite receiver sprung to life as if nothing had ever been wrong with it. I’ve been a fan of the satellite radio for years, but I no longer have the patience for “services” that make me jump through hoops as part of the program. There are too many companies competing for entertainment dollars to keep shoveling cash at something that’s not dependable. Our friends beaming music down from space would probably be well served to remember that.