In case anyone has been trying to reach me, I apparently have a phone problem. After getting an irate phone call wondering why I haven’t returned any of a dozen text messages that were sent in my direction, I thought it wise to give my friends at AT&T a call. After a little over an hour on the horn with three levels of tech support they narrowed it down to a) a SIM card issue or b) a hardware issue. Apparently the only thing they know for sure is it’s not an issue with their network. They at least were nice enough to point out that “oh yes, we can see a number of failed texts coming in to your number today… that’s really weird.” Really weird particularly because just as many were making it through the system as well. Sigh.
To make the long story of technical support a little shorter, they wanted me to go over to the local AT&T store this morning and let them fiddle with the SIM for a while. In the interest of full disclosure, I have to admit that I don’t actually know where the closest AT&T store actually is. In the event that it’s an actual hardware issue rather than just a SIM thing, I thought it would be a better idea to go ahead and bring my ailing 4S back to the Apple Store from whence it came… Which is fine, because I have an unholy love of the Apple Store… except for the part where it’s Saturday, and at the mall, and it’s going to be full of people. And we all know how I feel about places like that.
If there’s any up side to this, it’s probably that whoever decides to buy my iPhone after I pick up the new model in two weeks will in all likelihood be getting a freshly refurbished replacement model since a swap out is pretty much the standard procedure for my trips to the Genius Bar. Still I wish the old girl had held out for just a another 14 days and saved me the trouble. And if anyone out there has tried to text me in let’s say the last 24 hours and hasn’t gotten a response, yeah, sorry about that. Hopefully by around 1:00 this afternoon we’ll have things resolved… or not. It’d say that odds are 50/50 at best that incoming texts will ever be reliable again, but that’s just the optimist in me coming through.