Failure to communicate…

At least once a week, UPS shows up at my door with something I’ve ordered from somewhere. In all those orders I’ve never once had a problem with the delivery address showing up wrong on their website. After calls to both Apple and UPS, their website stubbornly insists that my iPhone 4S is going to be delivered to Elkton, Delaware. That’s a problem for two reasons: 1) I don’t live in Delaware and 2) There is no such place as Elkton, Delaware. The street address is right. The zip code is right. It’s just the damnable server refuses to update the state. Everything was right with my original order (yes, I checked three times to make sure the shipping address was right and even had the nice customer service people at Apple pull it up just to be sure). But somewhere between Apple and UPS we’ve apparently had a failure to electronically communicate. And I’m just paranoid enough to believe that this is going to cause a delivery delay. On any day but Friday that would be obnoxious, but correctable. In this case, delivery is scheduled on Friday so the correction wouldn’t take place until after the weekend. If you’re in any way obsessed with getting your hands on new toys at the earliest possible moment, you understand. If your phone is just another appliance, well, I don’t think I can explain it.

I did get to have a relatively nice conversation with a gentleman from UPS Air Cargo in Louisville this morning. He assures me that it’s just a glitch in the website and the actual manifest shows delivery to my actual address in Maryland. I’m mostly inclined to believe him since he rattled off my correct address before I told him what the issue was. Still, I’m now both obsessed and paranoid and that’s not a great combination of ways to spend the next three days. Maybe I’ll call tomorrow and see if I get the same story. Or I could just drive to Louisville, pound on the door, and ask them to hand it over.

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