1. Banker’s Hours. Let me start off by saying I general like my credit union, except for one little thing. When they upgraded their website a few weeks ago they required everyone to create about a dozen “challenge” question/answer combinations for security purposes. Fine. Good. Whatever. The problem, of course, is that I apparently don’t have a clue what the answer to at least one of those questions is. And that’s the one I got on Sunday morning when I logged in to pay the week’s bills. Instead of asking me an alternate question from the list, the site promptly locks me out and tells me to call customer support. Which is also fine. Except there is no customer support at 7AM Sunday morning (or any other time on Sunday for that matter). I appreciate network security, but it would be nice if it weren’t so secure that I can’t get into my own account. Like the universe, it’s my fondest hope that they will find a way to seek balance.
2. Scheduling. I get that schedules are hectic. The higher you get on the food chain, the more hectic they are. If I can offer any bit of unsolicited advice, it’s that out of respect for the host of people gathered together awaiting your presence rescheduling a meeting thrice before settling in a final-ish time is just bad form. If your schedule is so jam packed with very important things to do, maybe you could go ahead and delegate to an underling or just put it in a concisely worded memo. When you make it impossible for anyone else to schedule something because of inevitable changes, where you could have looked knowing and decisive, you look like a tool. Don’t look like a tool.
3. Going overboard. I set a lot of posts about car seats, the armada of safety gear that today’s kids are expected to wear out in public, and generally how fragile small humans apparently have become in the second decade of the new millennium. In that spirit, I’d urge all of us to remember that we grew up in a simpler time. For me, riding in the open bed of a pickup truck was a rite of summer. I clocked more time behind the wheel on the back roads at age 13 than most kids do today by the time they’re eligible for the draft. None of us wore bike helmets, knee pads, or “safety gear” thicker than denim. It wasn’t uncommon for us to run unsupervised through the woods using pointy sticks as guns and rocks as grenades. I broke my arm three times and still have the scrapes and scars of childhood to mark the memories. I survived. So did we all… and in a world that surrounded it’s children in far less bubble wrap.