1. Atrophy. I’ll admit it, I’m not as good a driver as I use to be. I spent five years mastering the art of running nose-to-tail at 90 miles an hour on I-95 between DC and Baltimore. There’s not an every day call for that kind of driving in most other places. There wasn’t in West Tennessee and there certainly isn’t here in Ceciltucky. Every now and then, though, the situation presents itself where those long unused skills would prove useful. It’s only when you reach in to that old bag of tricks that you find out you’re not quite as quick at the wheel as you use to be. That’s disheartening… particularly when it leads to the inevitable question of whether it’s just a lack of practice time or if it’s a truly diminishing skill set.
2. Just Don’t Do It. Years ago I worked (indirectly) for a boss who’s philosophy was summed up by a Just Do It card that he passed around to employees at every opportunity. It read something like “If it’s ethical, legal, and you’re willing to be held accountable for it, don’t wait for permission, just do it.” It’s a pretty good rule to live by if you’re the kind of person who has any kind of reasonable judgement. I’m never going to argue that all decisions should be made at the lowest level, but I known damned well that all of them don’t need to be deferred to the highest levels, either. There’s a middle ground. More people should find it instead of deferring every decision for days and weeks in hopes that someone else will take responsibility for it.
3. The Cycle of Mediocrity. A wise old Warrant Officer once told me that “nobody does what the boss don’t check.” He was mostly right about that. In most offices the boss down’t check much – and the results are predictable. We all claim to want excellence – but in reality the objectives are usually targeted at achieving mediocrity. The rules are set up to achieve a minimum acceptable standard and performance tends towards achieving that standard. It’s what the bosses check so it’s what the people produce… and the cycle of mediocrity rolls on and on and on.