What Annoys Jeff this Week?

1. Don’t judge a book by its cover. That’s bullshit advice when it comes to buying books (and probably when it comes to judging people too). The cover is literally attached to the book there to help you judge it. The front flap gives you a synopsis and the back flap tells you about the author. Why the hell is that information there if not to assist someone in judging the book? If I only decided to read a book once I’d already read it, then gods, I can’t imagine how much time I’d have wasted reading truly awful collections of ink and paper.

2. Booksellers who don’t marking used books as “ex libris” when they’ve clearly been de-acquisitioned by some institution. I’ll be the first to admit that my tastes in reading tend a bit towards the eclectic – volumes on the rise and fall of the British Empire share shelf space with a growing allotment of Buffy the Vampire Slayer young adult novels. My collection has definitely built up some less common volumes because of my interests. They’re not necessarily expensive, but they can be hard to find especially in any kind of condition to make them worth having on the shelf. It seems like the very least a retailer could do is give me a fair assessment of the book’s condition up front and let me make an informed decision. Sometimes, for some volumes, I’ll tolerate a copy smothered in library stickers and stamps that’s hard to find or too expensive otherwise… but it would be nice to know that’s what I was getting before is shows up in my mailbox looking all dogeared and sickly.

3. Jorah the Dog. My not-so-new-anymore puppy has been more of a handful than I was expecting. Going a decade without a puppy in the house gives you time to forget the mayhem and chaos that comes with them. The furry little bastard can be quite the charmer when he wants to be, though. We seem to be getting out of the phase of life where he wants to pee on the kitchen floor every 26 minutes… but his new interest in overnight bathroom breaks at 12:30 AM and again at 3:30 AM are going to need to come to a stop with haste. He’s proven consistently that he can hold it all night… getting him to want to hold it, however, could be a whole separate fight.

What Annoys Jeff this Week?

1. Being right. A few months ago I told someone I was afraid if X happened that Y would be the result. Now I’m not an expert in game theory, but I’ve got some small experience with strategic and operational planning. I also have a good sense of consequences and second and third order effects. The problem is being able to see a move or two ahead can be a real mixed bag and sometimes. Being right has a funny way of tasting so much like ashes in your mouth.

2. Group Hugs. About once a quarter the workforce is summoned together to participate in our version of a “town hall meeting.” It’s the preferred method here for leaders to give the impression that communication has happened. It’s fine, though it usually contains no more actual information than could comfortably be put in an email message. We all have our part to play in the show. This week’s iteration, though, included a new feature – the back half of the hall was roped off in order to drive all comers towards the front of the venue where we then spend the better part of two hours sitting elbow to eyeball with our colleagues with space feeling like it was allocated by the same people who decide how much space is need for your average coach seat on an airliner. It’s not so much like being treated as a valued employee as it is being made into a human sardine. Just add oil. Perhaps the reason people so often spread out across all 750 seats is we don’t *want* to sit in each other’s lap. Then again your way looks better for the photo op so at least we know where the priorities lay.

3. Charitable overreach. There are several charities I give to year in and year out. There are some I give to once and then never again. The fastest way to get dropped from my list is to bombard my email and old fashioned mail box with supplications for more money less than two weeks after I sent you a respectably sized check. If I sent you money, I believe in your cause and keep an eye on both you and it during the course of the year… but honest to God, if you keep bombarding me with mailers, you will be dead to me forever.

What Annoys Jeff this Week?

1. Priorities. So here’s a little friendly advice from your kindly Uncle Jeff: When everything is the most important, absolutely nothing is important. All claims of being able to multi-task aside, it’s been my professional experience that when you’re trying to give equal attention to three things at once, all there of them are going to end up being half-assed at best. Want to do a good job on something? Go ahead and focus on that one thing until it’s finished or at least until it’s at a logical place to pause and then go work on something else. Repeat this process as needed until everything is done. Jumping randomly from this to that with no actual planning or thought behind why you’re doing what you’re doing is mostly guaranteed to end badly for everyone involved. In those cases where you can’t take this advice, be prepared to apply a large helping of “I told you so” when things go to hell in a handbag.

2. The happy customer… 12 hours later. About 12 hours after singing the praises of Amazon Prime and Amazon customer service, an email landed in my inbox informing me that the price of membership is going up $20 a year. Sure, it’s probably just a fluke, but it feels an awful lot like this Amazon just decided that since I like them so much, I won’t mind paying an additional 25% premium for it. This is clearly what happens when you say something nice. Therefore in the future, I’ll try to remember to only raise criticism and keep the kudos to myself. From here on out everything sucks and is bad, regardless of how much I like it.

3. Situational awareness. Snap judgements aren’t always right, but I’ve got a pretty decent talent for looking at where things stand and knowing when there’s a bad moon rising. I almost wish I didn’t. I’d probably be a happier human being if I wandered around not particularly aware of what’s likely to be over that next rise. Some days having decent judgement is a gift, but lately it’s felt like a real curse.