The way we used to…

My Facebook feed has been flooded over the last week or two with “promoted” articles heralding the end of the Great Plague… notwithstanding the fact that the case rate remains 2/3 of what it was at the peak of the “second wave” in the fall of 2021. Admittedly, we’re well off the highs seen at the peak of the omicron variant, so that’s something. 

The articles I’ve seen have a few things in common. They all want everything to go “back to normal.” Like New York’s new mayor, they want to see office buildings filled to the rafters and busy hot dog carts on every corner. I get it. There’s intense pressure from politicians, landlords, and service sector business owners that have seen taxes and profits slashed over the last two years while information workers realized they can conduct business from anywhere.

Mayor Adams argues that by not working from the office, people are not going to the drycleaner, or restaurants, or spending money on other services. That feels like a bit of a specious argument. I’m still doing most of those things, but I’m doing them and spending that money in the community where I live rather than at places that are in geographic proximity to a random office building. It sounds a lot like the arguments of “back to work” proponents like Mayor Adams boil down to wanting to get back to treating office workers as cash cows versus presenting an argument for why it’s in any way beneficial for them to go back to spending 40 or more hours a week sitting in a cubicle. 

A million years ago when I was boss, I had team members all over the damned country. While I sat in west Tennessee, others sat in Texas, Illinois, and Virginia. For all practical purposes we were all “working remotely” from each other even if we happened to be working in an office building. The trick was, as long as the work got done, I didn’t care where they were physically sitting, or if they took a two-hour lunch, or if they knocked off early on a Friday afternoon. In my mind, it’s about the work, not about taking attendance like some kind of 19th century schoolmarm. 

When politicians, business leaders, and managers, tell me they want everything to be normal again, they’ve obviously got their own axe to grind. I suspect they’re missing the larger point, though. There’s a pretty large subset of high value employees who are no longer going to be satisfied schlepping into an office every day just because that’s what used to be normal… and management is going to run an unanticipated risk in trying to jam that recently squared peg back into a round hole. 

To put in another way, there’s no reason to expect “normal again” will mean we’ll do everything the way we used to. The sooner that sinks in, the better.

What Annoys Jeff this Week?

1. The 9/11 Memorial Gift Shop. I hear people are up in arms about there being a gift shop at the freshly minted 9/11 Memorial in New York. Fine. I don’t get it, but I certainly don’t claim to hold a monopoly on righteous indignation. I hear the argument that that the site of the World Trade Center is hallowed ground; that Americans are interred there. Arlington National Cemetery is hallowed ground too. It’s sanctified by the blood of generations of America’s patriots, but they still operate a bookstore there catering to the millions of visitors who show up there every year (there’s one at the Pearl Harbor visitor’s center too). On Ebay you can buy artifacts raised from Titanic’s resting place in the North Atlantic. I hear that 9/11 is different, but that’s only because it’s still fairly recent in our living memories. In any other context, it’s just another memorial – like Arlington or Pearl Harbor or any of a thousand other places. I can’t wrap my head around selling trinkets at one being any worse than doing it at any of the others.

2. Finger licking. There’s something altogether repulsive about someone who licks their fingers to separate the papers that just came rolling off the printer and then hands your set of prints over as if they’re doing you a favor and all that paper isn’t now covered in their cast off saliva. It makes me throw up a little in my mouth… and there just isn’t enough hand sanitizer on the planet to make this an OK thing to do.

3. Anything that delays your departure from the office on the day before your 4-day weekend starts. I think this one is fairly self explanatory.

What Annoys Jeff this Week?

1. Big Brother Knows Best. His distinguished honor the Mayor of New York City said earlier this week that “…our obligation first and foremost is to keep our kids safe in the schools; first and foremost, to keep you safe if you go to a sporting event; first and foremost is to keep you safe if you walk down the streets or go into our parks.” He went on to say “We cannot let the terrorists put us in a situation where we can’t do those things. And the ways to do that is to provide what we think is an appropriate level of protection.” Public safety is a key critical function of government, I agree, but we shouldn’t buy it at the expense of our other liberties. Whether they’re lost to a terrorist’s bomb to to the government trying to stop the terrorists, once those rights are gone, they’re never, ever coming back. If we let cowards change the way we live or lives, if we let government tell us how much privacy we should have or how much of other essential freedoms we need to have or how much we should be willing to surrender, well, I’m not sure I know what we’re fighting for anyway.

2. Moving the Goal Posts. I’m a tiny cog in a vast machine. As such, I’m cognizant that I have almost no control over my own schedule and even less influence over setting the agenda… but honest to God, I’ve had the same meeting scheduled and cancelled three times over the course of two days. Priorities shift, sometimes on short notice. That’s fine. I’m all for improvising, adapting, and overcoming. The hurry up and wait mentality is as old as the institution I serve – far older really. I have a suspicion that the Greek and Roman bureaucracies were not strangers to WTF moments. Expecting a schedule that everyone can agree to and stick with is a pipe dream… but that doesn’t make the constant moving goal posts any less obnoxious.

3. Thursday. Screw you, Thursday. You use to be cool. You use to be thirsty. You use to have dime drafts. Now you’re just as much a crank as any of the other weekdays – just another work-a-day trudging towards the weekend. Not even your neighbor Friday is good for much of anything these days. He’s in a pissy mood until the middle of the afternoon, so I don’t really have much use for him either. The only thing that makes either one of your tolerable is that the path to Saturday runs right through you. That’s the only reason you’re not dead to me.