The way we used to…

My Facebook feed has been flooded over the last week or two with “promoted” articles heralding the end of the Great Plague… notwithstanding the fact that the case rate remains 2/3 of what it was at the peak of the “second wave” in the fall of 2021. Admittedly, we’re well off the highs seen at the peak of the omicron variant, so that’s something. 

The articles I’ve seen have a few things in common. They all want everything to go “back to normal.” Like New York’s new mayor, they want to see office buildings filled to the rafters and busy hot dog carts on every corner. I get it. There’s intense pressure from politicians, landlords, and service sector business owners that have seen taxes and profits slashed over the last two years while information workers realized they can conduct business from anywhere.

Mayor Adams argues that by not working from the office, people are not going to the drycleaner, or restaurants, or spending money on other services. That feels like a bit of a specious argument. I’m still doing most of those things, but I’m doing them and spending that money in the community where I live rather than at places that are in geographic proximity to a random office building. It sounds a lot like the arguments of “back to work” proponents like Mayor Adams boil down to wanting to get back to treating office workers as cash cows versus presenting an argument for why it’s in any way beneficial for them to go back to spending 40 or more hours a week sitting in a cubicle. 

A million years ago when I was boss, I had team members all over the damned country. While I sat in west Tennessee, others sat in Texas, Illinois, and Virginia. For all practical purposes we were all “working remotely” from each other even if we happened to be working in an office building. The trick was, as long as the work got done, I didn’t care where they were physically sitting, or if they took a two-hour lunch, or if they knocked off early on a Friday afternoon. In my mind, it’s about the work, not about taking attendance like some kind of 19th century schoolmarm. 

When politicians, business leaders, and managers, tell me they want everything to be normal again, they’ve obviously got their own axe to grind. I suspect they’re missing the larger point, though. There’s a pretty large subset of high value employees who are no longer going to be satisfied schlepping into an office every day just because that’s what used to be normal… and management is going to run an unanticipated risk in trying to jam that recently squared peg back into a round hole. 

To put in another way, there’s no reason to expect “normal again” will mean we’ll do everything the way we used to. The sooner that sinks in, the better.

What Annoys Jeff this Week?

1. Wet ink. Why, in the year of our lord two thousand and twenty-one, do businesses still require wet ink on basic transactional paperwork. All I want to do is to make a pretty simple deposit into my retirement account. Maybe. If it were a withdrawal, I could see it. Maybe. Although I’m perfectly happy to let anyone in the world put funds in my IRA if the spirit moves them. In the time of instant transactions, waiting around for a few days until the mail arrives, waiting a few days until the return post reaches them, and then the action taking place. It really just feels like there has to be a better way.

2. Plastics. This week I got to enjoy the mandatory de-plasticizing of a new coffee maker pot. The entire house reeks of vinegar after brewing half a dozen pots of it in hopes that I’ll eventually be able to have coffee that doesn’t taste of plastic. At this point I’m not sure coffee tinged with plastic is actually worse than the hot vinegar stench permeating every inch of the house. 

3. One o’clock. For the last few weeks, I’ve struggled to get past 1 o’clock in the afternoon without my head slamming into my desk. I’ve always gotten a little groggy in the mid-afternoon, but this is something altogether different. It’s the kind of sleepy that demands I either get on my feet or go immediately to sleep. It’s not ideal if you’re making even the barest effort to be a responsible and responsive employee. This had better just be a passing thing, because otherwise I might need to talk to the boss about expanding my cube to allow room for a cot.

Professional development reading…

I want to normalize reading at the office. No, not memos or email (although it would be helpful if people would start reading those for understanding too).

First, let me ask that we be very honest for the purposes of this discussion. In all my years as a cubicle dweller I’ve never known anyone who doesn’t dick off some (or most) of the eight hours of any given work day. My best estimate is that in a standard 40 hour work week, most people might spend 20 of them actually knuckled down doing productive work, stuck in meetings, or otherwise engaged. The rest of their time gets pissed away in pointless conversations with people stopping by their cube, out wandering the halls, shopping online, fucking around on Reddit, or otherwise attempting to look busy without really doing anything.

The only difference between any of those time fillers and reading a book at your desk is that some of the other things people use to kill time can give the illusion of “working.”

As an office drone, “Time to lean means time to clean,” doesn’t exactly apply. Sometimes there legitimately isn’t anything that needs doing – or if there is you’re waiting on someone else to do their bit or send a response before you can take the next step. Some days are busier than others – some are jammed full – but there’s plenty of days where there just isn’t shit happening.

I have to think keeping a volume of Civil War history on my desk and reading a few pages in these down moments ultimately feels more workplace-relevant in my situation than chuckling through another post on r/amitheasshole or looping around the cube farm to see what kind of pickup conversation I can get into.

I dissent…

It’s not so much the “going back to the office” that’s agitating. I mean it is agitating, but that part was predictable. Sitting in a windowless room decorated in shades of gray and tan for eight hours to do exactly the same things I do while having a view of the woods of Elk Neck is, in a host of ways, unimaginably stupid. Even so, what’s raised my ire today is more the little things – like the 90 minutes a day utterly wasted every time I have to schlep to and from an eight hour stint in cubicle hell.

If I were a younger man, less vested, less tethered by the promise of lifetime health insurance and a pension, I’d be casting an awfully broad net right now. As it is, I’ll have to content myself to search for more flexibility among a smaller pool of potential employers. Many of those, I’m sure, share a common love of looking out over a vast sea of filled cubicles, because no one does group think quite as well as those whom our rich uncle has trained up for lofty positions of “leadership.”

Commuting, as far as I can tell, is nothing more than an added insult to the original injury of having an open bay cube farm inflicted on you in the first place. It’s mind boggling that we’ve collectively decided that this is the “normal” everyone wants back.

I dissent in the strongest possible terms.

What Annoys Jeff This Week?

1. Tucker Carlson. Tucker staked out a patently absurd position on his Fox evening entertainment program last week. I know, I know. I should be more specific because most of his positions come across somewhere on the absurdity spectrum. I know it was absurd because some of the most serious thinkers in DoD responded more or less instantly to rebut Tucker’s asshattery. They’re not generally people who feel compelled to stake out public positions, except in this case, ol’ Tuck decided to opine about things that are, by definition, these particular leader’s area of expertise. No one “attacked” Tucker. They simply had the audacity to tell him that he’s a moron and explain why that’s the case. No one violated the damned Hatch Act. Having a professional opinion doesn’t undermine civilian control of the military. Differing opinions are only dangerous when you’re so thin skinned or your position is so badly placed that you can’t defend it rationally. In this case, it seems Tuck and his supporters fall into both categories. As usual, the “leading lights” of right wing kook media have left me embarrassed to be an actual, practicing conservative.

2. Higher taxes. They say Joe is working on a new tax bill and it’s likely to be the largest tax increase since 1993. I see lots of people saying they don’t mind paying more taxes. Good on them. With or without a higher tax rate imposed by the government, they’re free to send as big a check as they want over to the treasury. They can do that. No one would stop them. But it seems what people mean when they say they don’t mind paying more tax is they don’t mind so you should pay more too. “But,” they’ll argue, “it only applies to people who make more than $400,000 a year – the ‘absurdly rich.’” Right, I think, because every tax that ever was started out as a tax on “just the wealthy” until our political machine needed a few more dollars over time and the “absurdly wealthy” became most every working sucker in the country. So, please, write as big a check to Uncle as you’d like. Feel free to give of your own income until it hurts. That’s your right and privilege. I’ll be over here fighting tooth and nail to keep every penny I’ve earned and distribute it how I see fit.

3. I spent today doing exactly the same things that I did yesterday. I answered emails, entered information in a fancy database, and generally moved electrons around from Point A to Point B as needed. The only difference between today and yesterday was where I was physically sitting when I did those things. Yesterday I was parked in the sun room with two dogs snoring in the background and today I was in my designated cube with seven or eight conversations humming in the background. Plus, today added an extra 80 minutes to the day since I had to drive to my cube and back to do exactly the same things I did yesterday from the comfort of my home office. “But we need to have a presence in the building,” is the most patently farcical reason I can think of to justify the construction, maintenance, and daily running cost associated with a modern office building. The argument against remote working forever is effectively that we need to have people in a special geographic spot because we happen to have a special geographic spot. As far as I can tell it has absolutely nothing to do with productivity or whether the work in any way depends on unique geographic positioning.

Underrated perks…

One of the truly underrated perks of telework Monday is throwing Monday’s dinner in the crockpot at lunchtime and spending the rest of the day smelling it come together. Sure, there are a few better smells than kielbasa and sauerkraut, but it’s one of those that ranks right up there. Yes, the 20 foot commute is hard to be upset about, but having a fresh hot meal ready when you close the books on the day is just hard to beat.

This, sadly, was not one of those nice quiet telework days where you can get a little bit caught up. It was more of a steady drumbeat of questions already asked and answered and repeating yourself until beating your head bloody against the keyboard felt like a reasonable option. There’s nothing about the experience that would have been made better by spending it in a 6×8 foot cube. Far be it from me not to recognize the small mercy of at least endure it while wearing fuzzy slippers and in the company of dogs.

So I’ll use what would otherwise be my commute time to stick my nose in a book and wait for dinner to reach peak sauerkraut-y goodness. It wasn’t a perfect day, but it was good enough.

In my mind, a few quality perks are fine compensation for a whole host of minor sins.

What Annoys Jeff this Week?

1. Second Monday. Look, I’m 100% thankful for the unscheduled Federal holiday on Wednesday. The unintended consequence of this Executive Branch largess, though, was that this week had what is effectively a “second Monday.” Going back the the work after a bureaucracy-free and relaxing weekend is a regular, recurring minor trauma that fills Sunday evenings with angst and dread. Once the week gets going though, the follow-on weekdays are each slightly less traumatic than the day before. Plopping an unexpected day off down in the middle of the week created an unnatural imbalance in the normal flow – and in doing so made Second Monday feel even worse than regular Monday. It’s hard to believe that such a thing is possible, but there it is.

2. Cubicle Hell. For all of the wonderful management literature written extolling the virtues of “open concept” workplaces, none of them bother to take into account how the average employee may actually require some time to analyze, read, or complete a work product that requires some level of concentration. I only bring it up because of the increased frequency of people holding entire goddamned meetings with groups of 4-5 others spilling out into walkways or shouted over the top of adjacent walls. Multiply that by as many as 5 of these impromptu “meetings” fired up all at the same time, well, you might as well sit back and start counting ceiling tiles because even pretending to look productive under the circumstances is a lost cause.

3. The human tailbone. I’m not a fancy big city doctor, so I don’t know exactly what a tailbone is supposed to do for a person. I reckon it’s mostly like an appendix – except that when something goes wrong with it it doesn’t burst and kill you so much as it stays right where it is and hurts like a sonofabitch whenever you sit down. In any case, it seems to me that there should be some kind of corrective option beyond, well, just don’t sit so much. That’s fine advice, I suppose, when your day isn’t spent tethered to a desk and reading  volumes of fine print for the minutia that someone is trying to bury in the fine print. And yes, before someone points it out, I know that Churchill worked at a standing desk. He also worked in the bathtub and I am, clearly, no Winston Churchill. 

The difference a day makes…

I’ve been working one day a week from home for a little over a year now. There are many reasons I’d recommend it to anyone who is even marginally a self-directed individual. It does, however, feature two distinct problems that I’ve found so far.

The first is that in those rare moments when you actually need to talk to someone immediately you’re limited to phone, email, or text. If you happened to be sitting in a cube farm in those moments you could at least add “wander over to wherever that person is supposed to be” to the list of ways to get in touch with them. Needing someone right-the-hell-now, though, is such a rare occurrence in my experience that the issue is hardly worth considering.

The second, and more problematic issue, is that doing the work from the comfort of your own home establishes in clear terms just how utterly unnecessary sitting in one specified desk in one specified room of one specified building really is in the course of day to day activities. It makes then going to sit at that desk, in that room, in that building on the four other days of the work week even more difficult than it would be otherwise. Sure, I suppose there are a handful of good and legitimate reasons for needing to spend time in an actual office, but for all other times I have not one single clue why anyone would want to endure more time in cubicle hell than is absolutely necessary to getting the job done.

Cubicle hell…

I’ve been a cube dweller for all of my 15 years working for Uncle. The one constant across all those years is a firm belief that if there is a hell, at least one level of it has cubicles stretching out to the horizon in all directions. In effect, to work in a cube is to already be condemned to toil in a hellscape to get credit for your eight daily ours.

Most days, cubicle hell is a land of minor irritations – of people who talk too loudly, non-existent air conditioning, 30 conversations happening simultaneously, an utter lack of privacy, and an endless parade of small distractions seemingly devised to prevent anything that could be mistaken for productivity.

The small annoyances are punctuated occasionally by the large distractions. These are what you may expect to find when the Powers That Be will decide that everyone in the room needs to face a different direction or that the cube walls are one row too tall or too short. The Powers will then, in their infinite wisdom and goodness, decide to address these grave shortcomings in the most expeditious way possible.

If you’ve never tried to conduct business in the middle of a construction zone, I think you owe it to yourself to give it a try. At any given time your 30 square feet of cubicle hell could be made inoperable when they have to re-route the electric or network cables, when they have to disassemble your desk, or when they need to remove a panel so you can stare obnoxiously across 30 inches of open space at the face of the person with whom you use to share a “wall.” Now the Powers have removed even the pretense that you aren’t packed in elbows to assholes with your fellow condemned souls.

Even if your desk happens to be one spared that day, there’s the general construction noise – the power drills, and shifting metal, dropped tools and banging. All the while, you’re careful to pretend that everything is business as usual. There are no distractions. Everything is going according to plan. You love the new floorplan that the Powers have granted unto you, for they, in their spacious offices, behind actual closing doors, are secure from what they wrought. Surely they know best.

As it turns out, cubicle hell isn’t so much a place as it is a process – ongoing, evolving, and always looking for ways to make every day just a little bit harder and such just one more drop of joy from the marrow. We have met the enemy and it truly is us.

Moving day…

I’ve been back in Maryland for just shy of eight years now. I find that incredibly hard to believe, but it’s beside the point as far as this little tale goes. The only reason I mention it is that as of today, just shy of eight years on, I’m now occupying the 9th separate cubicle I’ve been assigned to since arriving back.

When I think of the manpower that’s gone into not just physically rearranging the deck chairs but also time allocated to “strategizing” the move and selling each one of them as a value added proposition, all I can do is shake my head and wonder at how we’ve managed to win America’s independence, put down a rebellion, conquer a continent, deliver victory in two world wars, and stay in “business” over the last 200+ years. Surely this isn’t the way we actually do things. I know better, though. Of course it is. This is exactly how we do things. It’s situation normal.

Sigh. Yeah. It’s good to be back in the saddle.