Tag Archives: telemarketer

Pain management…

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I got a call today from a number I didn’t recognize. Usually I (not so) cheerfully ignore those, but since I was working from home today, I accepted the call… at which point I started down the rabbit hole.

Them: Hi, Mr. Tharp. I’m Casey from Whatever-the-Hell-Company. I’d like to talk to you today about your prescription pain management program?

Me: Uhhh. My what now?

Them: I’m Casey from Whatever-the-Hell-Company and I’d like to talk to you today about your prescription pain management program?

Me: Yeah, I don’t have one of those.

Them: Well, Mr. Tharp, I’d like to talk to you about…”

Me: *Ends call and wishes hanging up a cell phone felt any bit as good as slamming down the receiver of an old fashioned rotary telephone*

Now this was a live person who I’m assuming was working off a script based on my three days as an inbound tele-marketing center employee. Cold calls are fine and all and since she had a pleasant voice and didn’t immediately try to sell me on Amway I was trying to be cordial… but when I’ve told you for the second time that whatever information you have is incorrect, it’s best not to keep telling me that I do, in fact, have a prescription pain management program. Frankly I feel like that’s something I’d know about.

I’ll be reinstating my policy of letting all unknown numbers ring through to voicemail immediately. I should have known better.

What Annoys Jeff this Week?

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1. Lawn (work) envy. If there was ever a single sound that could get under my skin, it isn’t nails on a chalk board or the hi pitched whining of small human beings. The most awful of sounds is the sound of lawn maintenance happening somewhere next door when I’m working from home. No, I’m not mad that they’re doing it. I don’t feel interrupted or put upon at all. It’s mostly just a rising frustration that they’re able to get out there and do it while I’m stuck being more or less responsible and not able to take advantage of the good weather to do the same thing myself.

2. Calls from unknown or 800-number. By now you’d think your fancy algorithms would tell you that I’m not going to pick up. I never do. But I admire your hope-spings-eternal persistence. If you want to have any hope of getting my eyes on your product or service, try send me an old fashioned letter. I’ll at least scan the first line of that before shredding it… and every once in a great while I’ll read the pitch if you’ve got a good hook up front. Otherwise, feel free to continue going to voicemail. It’s entirely your choice.

3. Showing restraint. There’s really nothing worse than being forced by social convention to sit politely and try not to smirk when the person on the other side of a conversation so richly deserves being grabbed by the throat and pummeled against every flat surface in the room. No matter how much asshats like that deserve a bit of rough treatment, I’d be the one who ended up in jail for handing it out. Talk about living in an unjust world.