1. Good ideas. There’s nothing intrinsically wrong with good ideas. There is, however, a point in every project when your thoughts need to turn away from adding bells and whistles and focus in on executing the damned mission. Some guy with a bunch of stars on his collar and a shit ton of fruit salad on his chest once said “A good plan, violently executed now, is better than a perfect plan next week.” Words that we’d be well served to keep in mind.
2. Voicemail. Calling a designated customer service number and having to wait a few minutes is standard operating procedure. I got it. Calling the customer service line for a major business and then getting shunted to voicemail isn’t going to get the job done. I’m trying to give your company a not insufficient amount of money. I’m calling you at a time that is convenient for me to talk. Chances are you’ll return my call at a time that is not convenient. Then I’ll call you and leave a message. Then you’ll call me and leave a message and so on. Instead of that, I’ll just go ahead and call the next closest registered dealer that handles the same product and spend my money at their location. Thanks for playing, though.
3. Confusion. Job: “a paid position of regular employment.” Holy Quest: “a chivalric journey undertaken by a knight in order to procure or achieve a particular object or end.” More people should know the difference.