As a result of the fraud found on one of my credit cards a few weeks ago, the credit card company “charged back” a series of purchases made on the same day as the fraudulent charges. Several of them were legitimate charges that I authorized. One of those legitimate charges was to Amazon.
Amazon contacted me a few days later, asking to get paid. Since it was a valid charge, I provided an alternate payment method and we all moved on. Or I thought we moved on… until last night when I received a notice that my Amazon account was now suspended, pending payment of this same charge (you know, the one that I’ve already paid).
Everything in my account is currently being held in purgatory, apparently – ebooks I purchased, purchase histories, wish lists, ebooks published and linked to that account, including access to tax statements generated by sales on Amazon’s platform. It seems there’s no way known to man to access that material again unless I pay Amazon (for the second time) $225 and assorted cents.
As I commented on Amazon’s Twitter feed yesterday, this isn’t a process to resolve account disputes, it’s good old fashioned extortion. Either you comply with their demands or years worth of your online presence is obliterated.
So I guess I’m at war with Amazon now thanks to their decision to act like third tier thugs instead of one of the world’s largest corporations.