Tag Archives: conference

What Annoys Jeff this Week?

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I’m starting to wonder if perhaps I’ve reached the end of having interesting things to say. These posts get harder and harder to finish. In truth they get harder and harder to start too. For a guy who generally likes to use his words, that’s something of a problem.

Fact is, you’d probably be surprised by the sheer amount of energy that goes into dreaming up a fresh new post five times a week, trying to be at least marginally entertaining (or at least informative), and do it before my eyes go hopelessly crossed from too much staring at a monitor over the course of a typical weekday. Add in the mostly undeniable fact that I’ve been mentally and intellectual bankrupt by the time I back up the driveway these last few weeks and you’ve got a healthy part of the recipe for really bad writing… or at least really forced writing. Those two things don’t always arrive together, but they’re often found as two sides of the same coin.

I take great solace in the fact that the shitshow at the center of my current state of mental decrepitude will be at an end by this time next week. At which time I’m quite confident I’ll “lay me down and bleed a while, and then rise up to fight again.” Until then, I’m almost certain to remain nearly unable to string two reasonably coherent sentences together or really make a decent point of any kind.

And that, friends, is What Annoys Jeff this Week.

Adventures of a half assed event planner (Part 2 of ?)…

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Fifty weeks our of the year the right high and right mighty redoubtable right noble lords of our realm don’t know I exist. I like it that way. In fact I sought out anonymity and willingly stepped away from a track likely bound for leadership. If I ever wanted that life for myself it’s a notion I lost quickly, much preferring a role as simply one of Eye-of-Sauron_612x380_0many.

Two weeks out of the year, usually sometime between October and November, those mighty lords turn their eyes upon me… and it’s a terrible thing to behold. It’s a little like having the Eye of Sauron taking a good long look at you. That eye. That unwavering, soul crushing eye turns on you. God help you then. “Leadership” and helpful “recommendations” will fall from the sky like hammer blows. You’ll get executive level “assistance” until it’s oozing our your ears.

When you’re a half assed event planner the very first thing you learn is that nothing you’re doing is important to anyone above your immediate boss until about a week before whatever it is you’re planning is supposed to happen. Guidance, intent, guests, and outcomes are all helpful things that could be given well in advance, but they won’t be. You don’t have a prayer of getting those until it’s too late to matter – so you muddle through making up your own guidance for lack of any better until someone tells you to stop.

Under the circumstances, the very best outcome you can hope for is to avoid having a heart attack, a stroke, or saying something to get yourself fired. Beyond that, your two weeks basking in the withering glare of Sauron’s unblinking eye are simply something to be endured. You can’t measure success or failure in conventional terms. Just surviving is all that matters.

Sell out…

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The big three-day not-a-conference that I’m nominally charged with planning has turned out to be a bigger draw than I expected based on last year’s numbers. That is to say that just before I left the office on Friday, one of the three days dropped into the “sold out” column. Since the powers at echelons above reality frown on advertising anything as standing room only, I have very little doubt that my inbox is going to be filled to the brim with all manner of email – from pleading to threatening – making the case for why we need to squeeze in just one more person…

In turn, those emails are going to open the discussion about changing the venue to somewhere larger, a pissing match as we define what “sold out” really means, and the inevitable intercession of senior leaders who don’t want to tell anyone (except their employees) no. So here I sit on Monday night, knowing the shitshow that’s waiting at the other end of the commute.

It’s too much to hope that the team will get an attaboy, a pat on the head, and marching orders to hold the line and sell out the other two days. No, tomorrow will be an exercise in spinning the wheels at a hundred miles an hour but going absolutely nowhere.

Sometimes it makes me sad that having a smoke and a highball at your desk has gone out of fashion. It would make those eight hours in the middle part of the day far more tolerable.

Adventures of a half assed event planner (Part 1 of ?)…

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I could write another post about today’s dealings with even more corporate “executive” types who are challenged with reading the English language. There’s a fair chance I could turn that into the story of the week. I’ll spare us all of that unhappiness, though.

Instead, let me tell you a little tale about scheduling… specifically any effort you may be tempted to make to negotiate, coordinate, synchronize, or otherwise cause agreement with half a dozen organizations about the event schedule. During that process you’re going to have a moment when all seems right with the world, when all parties have agreed and the two-month effort to reach that agreement feels like it might almost have been worth it.

That right there is the moment when at least one major moving part is going to utterly and completely fail and threaten to drag the entire effort back to the beginning. It’s the moment when VIP Speaker #1 sends you an email effectively saying, “Yeah, I know we all agreed to this, but even VIP-ier people in Arlington want me, VIP Speaker #2 and VIP Speaker #3 to be there for some other random video conference that we can’t possibly change the time of to accommodate the 500 people we’re going to have sitting three hundred yards away in our own venue.”

No problem, I’m utterly ecstatic to chuck out the entire day’s schedule. I look forward to begging, pleading, and threatening everyone we’ve finally gotten in line and having the outstanding opportunity to rework the damned thing for the 83rd time in the last couple of months. It’s absolutely my pleasure.

Reading is fundamental…

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I currently have the great joy and high honor of planning a “not a conference.” The requirement to talk to people is an unfortunate and unavoidable consequence of this situation. I can usually struggle through making the best of it, but today is special. Today we opened registration. Because we are who we are, there is a very specific way that has to be done in order to ensure there isn’t the impression that one group of attendees is being given preferential treatment over any others. Essentially, once the “registration open” sign starts flashing, it’s like firing a starter’s gun – all interested parties are off to the races.

The problem there, of course, is that all interested parties are not equal. Apparently some are gifted with the ability to read and understand the written word, follow instructions, and achieve their heart’s desire. Others most assuredly lack that particular gift. I know this second group can’t possibly be able to read because my in box fills up with a metric shitload of questions that were very plainly spelled out using real English words directly underneath the flashing “registration open” sign.

So please, ladies and gentlemen, I beg of you, if you are a regular attendee of conferences, workshops, training events, not-conferences, or any other meeting of multiple hundreds of people, please for the love of God, His saints, and all things Good and Holy, please read the registration material. Read it. Understand it. Consult it a second time to ensure full understanding before firing off an email to the poor planner who’s going to be on the other end of that message. You’re saving him or her from answering the same question for the 328th time and you’re saving yourself from his everlasting judgment and damnation. Believe me, it’s a fair trade.

What Annoys Jeff this Week?

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1. Failure to RtGE. If you’re attending an event and the people (person) responsible for planning it send you a confirmation message, it might be helpful to go ahead and Read the Goddamned Email. You never know, it might just be filled with all manner of helpful information, links, instructions, and answers to all the questions your apparently illiterate ass would rather jam my inbox and voicemail with asking individually. At most, I’m just going to forward the email that you already have. At worst I’m going to ignore you. It depends entirely on my mood.

2. Door slammers. I’ve always been under the impression that when you’re exiting an auditorium it’s basically common decency to make sure the door doesn’t slam behind you. Particularly when you’ve been there for a few hours and certainly have heard the thunderous clanging the door makes when it slams shut. Or maybe not… because it’s obviously more cost effective to just go ahead and require stationing two “doormen” on site, each who earn into six figures a year, for three days in an effort to minimize the incessant banging and distraction to everyone sitting in the last 20 rows.

3. Wearing out your welcome. If you’re still milling around flapping your gums when someone walks over to the breaker box and starts turning off the lights, you have overstayed your welcome. The fact that you’re the last six people in a 1000 person auditorium and the lights are off are an unmistakable sign that you need to take your ass elsewhere. Rest assured that after 13 hours on my feet, your dirty looks are the very least of the things I could possibly care about.

4. Name dropping. Something to keep in mind is that I’m not in any way impressed by who you work for or what names you drop. I’m not entirely sure what kind of people fall all over themselves because you think you have weight to throw around, but believe me when I say that you don’t… and even if you did, I really wouldn’t care.

A conference by any other name…

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Given the “constrained fiscal environment” and fuss made over the excesses at any number of government sponsored conferences over the last four years, the very word “Conference” has been formally stricken from official usage. No matter what you’re doing, no matter how much it smells, looks, and acts like a conference you can never, ever call it that for fear of bringing down the wrath of the anointed – and even worse, the attention of the Washington Post.

Despite the official prohibition against staging (and largely against even attending) conferences, there sure are a hell of a lot of people fully engaged in planning for and attending workshops, councils, boards, reviews, forums, and very large group meetings. Under other circumstances, they’d be called conferences and no one would bat an eyelash, but great pains are taken to make sure they’re called anything but what they are.

Now, I’m just a cog in this great machine, but when I see our most senior leaders sitting before Congress begging for permission to cut pay and benefits while they’re still allowing grip and grin sessions and a hundred other boondoggles to happen with a nod and a wink, well, you can rack up mine as a vote of no confidence. There’s plenty of waste in this vast bureaucracy… and most of those on the inside would be happy to point it out if anyone were going to take a serious swing at eliminating it. But while we’re still in the business of wasting time and money on conferences by any other name, citing payroll as a major cost driver just doesn’t pass the common sense test.

Thank God we apparently never grade that test.

Pots and kettles…

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The fine men and women of the United States Congress have taken up GSA’s spendthrift ways as their cause du jour. Am I the only one who rolled their eyes about Congress calling out anyone for making bad decisions about how to spend taxpayer money? This is the same group of people who have failed to pass a budget for the government for the last three years and yet still managed to spend the country right up to the edge of oblivion.

If I were going to introduce the Government Oversight Committee to the GSA Administrator before their hearing, it would go something like this: Hello Pot, I’d like to introduce you to my good friend, Kettle. I think you’re going to get along nicely. You have so much in common.

Look, GSA screwed the pooch. They know it. You know it. I know it. Everyone and their brother knows it. But before we run of half cocked thinking how great it is that Congress is going to get to the root of the problem, let’s remember the bigger picture… that Congress is basically the Grandaddy of making piss poor spending decisions and the $800,000 conference in Las Vegas isn’t even a blip on the radar in terms of the volume of cash Congress can throw away in the blink of an eye.

As much as they’d love for GSA’s problems and the Secret Service hooker fiasco to deflect attention from their raging incompetence, let’s keep our eye on the ball out there, ok?