What Annoys Jeff this Week?

1. Random IT issues. I was issued a perfectly decent laptop a month or two ago. When I shut it down Friday evening and tucked it away for the weekend it was running just fine. For some reason, when I booted it up on Monday morning, I found it had turned into an underpowered and sclerotic piece of shit for no obvious reason. Opening files or programs took minutes. Some, like VPN never did work. I managed to limp along using webmail for a while, but eventually that too stopped working. After some begging and pleading to pull my helpdesk ticket forward in the queue and making an unplanned trip in to the office for our IT types to poke and prod at it a bit, the issue “seems to have resolved itself.” Look, I’m thrilled and happy to be able to function again, but I have no confidence at all that this has been a one-off incident and won’t now start happening at the most inconvenient possible moments.

2. Jorah. Before anyone gets up in arms, let me explain… I love my sweet, slightly neurotic boy, but the least little unanticipated sound sends him rushing the front window in a fit of barking rage. That’s fine enough, if not something to be outright encouraged most of the time. Where this tendency of his gets us into trouble is when the people across the street are in the middle of a major project to re-landscape their front yard. Then, it’s constant noise and movement that draws his loud and undivided attention. This, of course, does not bode well to how he’s going to respond when all the banging and foot traffic is coming from inside his own house. Yeah. That’s gonna be some good times.

3. Erdogan. Turkey’s president is threatening to torpedo the application of Sweden and Finland to join NATO. He’s accused them both as being “home to terrorists.” I’m not an expert on Turkish terror, but since it’s Erdogan doing the talking, I can only assume what we’re seeing is a good old-fashioned shakedown. Now that Turkey’s president has planted his flag, I’m expecting that way below the radar, someone from the State Department will swoop in with a big bag of cash or a novelty-sized check, and for reasons that aren’t discussed in front of the media, Turkey will quietly reverse its position. Failing that, there’s always the option of going with a stick – where the U.S. will have to threaten to withhold something that Erdogan wants in order to get his capitulation. Maybe it’ll be a combination of the two, but letting the tin pot dictator of Turkey dictate terms to the rest of NATO just feels like bad policy overall. 

What Annoys Jeff this Week?

1. Coffee, black. I had blood work done this week and received instructions not to eat or drink anything prior to the appointment. Black coffee was excepted. I appreciate that I was allowed to get caffeinated and avoid the inevitable withdrawal headache, but honestly, even good black coffee is bad. I’m sorry, it just is. I mean I don’t want 10 times more cream in my go juice than coffee or anything, but I like it to come to a nice deep tan before pouring it down my gullet. I know there will be a chorus of “real coffee lovers drink it black,” well, you’re welcome to your bitter bean water, but I’m going to insist on something more civilized.

2. Hand wringing about corporate profits. “But companies are posting record profits,” they whine. Yes, they are…. and those companies are going to do things like invest in their infrastructure, identify growth opportunities, and return a big slice of that profit to their shareholders through increased value or directly by issuing dividends. If you follow the average news report you could be forgiven for thinking “shareholder” is just another word for the evil 1%. In reality, of course, shareholders reflect every single American who has a 401k, or an IRA, or a Health Savings Account, a 529 plan, or yes, even one of those old school union-backed pension plans. Big corporate profits are a good news story for the 55%+ of the population who have invested for their future. Sorry, but in a free market I’ll just never see businesses making a profit as anything but a good news story.

3. Anti-streaming. Look, if you’re going to have people schlep to the office and spend eight hours there doing work that they could be doing from the comfort and convenience of their own homes, the least you can do is unblock some music streaming options so we can make an honest effort at ignoring those inane conversations going on around us. Unless, of course, sitting around listening in on six conversations at once is the “organizational culture” it’s so important to preserve. I mean I know there are people who really dig being in the office, but I can’t for a moment imagine why. There’s not a single thing there that works better than its counterpart in my home office… myself included.

Dodging a brick…

I’ve been vaguely aware that 2022 was the year 3G wireless service was going to be discontinued here in the US for a while now. Other than being aware, I really didn’t put much intellectual rigor into wanting to know more about it. That was true until I glanced at an article yesterday warning that some cellular-based home security systems among other “background” services could be impacted.

After a quick check, it turns out that my system is going to be one that dropped offline sooner rather than later. Turns out, thanks to AT&T taking their network offline later this month, I was about a week away to losing my system. 

I’m not mad at them. Technology marches on and needs to be upgraded from time to time. I’m am, however, pissed as hell that I didn’t even get a warning notice from the monitoring company I’ve been paying every month for the last seven years to keep any eye out for home intrusion, flood, and fire. 

They were quick to confirm that I was about to have a problem when I called last night. If I hadn’t noticed that article and then taken the initiative to call them, though, there’s no telling how many monthly fees I’d have paid for them to monitor dead air. In all likelihood, I’d have never known it until the point when an alarm should have triggered but didn’t. 

That’s aggravating on any number of levels. 

To their credit, the company in question was quick to offer me an upgraded base station at no cost (as long as I was willing to sign a new one-year contract). No big deal there, as I’ve been going month to month with them for at least the last four years and don’t have any interest in building a new system from the ground up. Aside from this one pretty glaring issue, their customer service and equipment has been just about flawless. 

I should be at least temporarily future proofed by the end of the week, but if you rely on cellular as a primary or backup link for your alarm system and it’s of a certain age, you might want to give your provider a call and make sure you’re not about to be bricked.

What Annoys Jeff this Week?

1. Logging in. When I boot up my work computer in the morning, I have to log in using my access card and PIN. When I log into Outlook, I use my access card and PIN. One Drive? Access card and PIN. Teams. One more time, log in with access card and PIN. Just to start the day I have to log in using the same credentials four to five times depending what opens on startup. I’m sure there’s some important network security reason this is necessary, but it feels dumb and is 100% a daily irritant. 

2. Upgraded masks. For the last two years, I’ve survived plague free by 1) being vaccinated and boosted, 2) generally avoiding people as much as practical and 3) wearing a standard cloth face covering whenever I had to go into a questionable indoor environment. It hasn’t felt like all that big an ask. With the latest variant, word has gone out that it’s advised to switch over to more robust masks – primarily N95 or KN95 style respirators. That’s well and good, but I’ve spent a ridiculous amount of money so far on various upgraded masks and a host of add on extenders, inserts, and other bits to get a better fit. So far, no combination of any of them has given me a mask that doesn’t immediately blow hot air around my nose and cheeks and turning my glasses into a solid wall of fog sitting on the end of my nose. Not falling victim to the Great Plague is important, but if I can’t be both maximally protected and fog-free, I’m going to have to err on the side of being able to see what the hell I’m doing when I need to leave the house.

3. Maryland’s Republican governor has proposed eliminating taxes on retirees as a means to discourage people from spending their working lives here and then immediately decamping for jurisdictions that don’t tax retirement income. For those who will face a potential tax bill from Maryland when they retire, it has to be a consideration. For instance, if you have the longevity to enjoy a 20-year retirement and the state reaches into your pocket to the tune of $4,000 a year, that’s upwards of $80,000 you’re leaving on the table for the convenience of not moving to a more tax friendly state. That’s not the kind of win the Democratic controlled general assembly will want to hand a popular Republican governor. Given Maryland’s historic love of raising taxes on its residents, it’s not the kind of thing they’d want to do if there the governor was a Democrat, either. I’m an unabashed lover of my native state, and I’d love to be able to make a plan to stay here along the shores of the Chesapeake forever, but unless our fearless leaders end up endorsing a plan like this, finances are all too likely to dictate otherwise when the time comes.  

What Annoys Jeff this Week?

1. Systems of systems. Outlook was down most of the day on Wednesday. That was after three days of fighting another “file sharing” system. It’s possible that this week will enter my personal record books as the one in which I spent the most effort to accomplish the least. I’m sure there are good and fine reasons why all out tech seems to be tits up more often than it’s not, but it continues to be one of the top two or three most reliably annoying elements of the job. It’s just one of the many reasons I’m dedicated to being able to walk out the door in thirteen years, five months, and a hand full of days.

2. The week before Christmas. It’s the week before Christmas, or close enough for all practical proposes. It’s certainly less than eight working hours before my long Christmas holiday commences. It’s also been just about the busiest week of work I can remember since the beginning of the Great Plague. Easily 50% of the week’s dumpster fires are entirely self-inflicted because someone just got around to looking at something that should have been handled last week, or because our electronic communication system suck, or for untold other reasons. I shouldn’t say this with so many bosses, former bosses, and other trusted professionals following along, but with seven hours left in my work year, every single one of my fucks has already been allocated. Anyone coming at me between now and 4:00 Friday afternoon expecting much more than a blank stare is going to be sorely disappointed.

3. Prednisone. Thanks to the as-yet unidentified reason my arm had been broken out in a rash for about three weeks, I had a 4-day course of prednisone this week. The (mostly) good news is that the arm has sort of cleared up – it at least looks a lot better than it did a week ago and I’m not longer tempted to satisfy the itch by scratching it with a circular saw. What the four days of prednisone also gave me was an insatiable craving for salt, rampaging blood glucose levels, an even shorter temper than usual, and I’m pretty sure at least one panic attack. I have no idea how people stay on that stuff for weeks or months on end. Next time I’ll just scratch myself bloody and it will still be a less awful experience. 

A $15 Rolex…

There’s one web-based application that is an indispensable part of the job I was nominally doing today. The trouble is, that app went out of service at about noon yesterday and didn’t come back online until an hour before I punched out for the day today. I’m reasonably good, but cramming 12 hours of work into the last hour of a Friday afternoon isn’t going to happen.

As a tiny cog in our wealthy uncle’s great green machine, I’m no stranger to sitting around with my thumb up my ass. Life in the bureaucracy guarantees you’ll spend a not insignificant amount of time in that position.

I have to wonder, though, if we’re really as dependent on networks, and systems, and processes that are apt to create single points of failure repeatedly, why haven’t we come up with a way for these systems to be redundant or develop some method of continuing to get the job done when the computers don’t work. As it sits now, all it means is a 24 hour backlog waiting for someone (read: me) to clear it out on Monday. That’s assuming the great network administrators in the sky really finished whatever voodoo ceremony was necessary to fix things permanently. That doesn’t even begin to account for the inevitable bitching and complaining from echelons higher than reality wondering why everything is taking so long, suspenses were missed, and we’ve given the distinct impression of not having done a damned thing for almost two full days.

Thank God my terminal doesn’t launch the nukes or make sure a reactor gets shut down safely, because from where I’m sitting the whole creaking edifice feels about as reliable as a $15 Rolex.

What Annoys Jeff this Week?

1. Low bidder hard and software. About once a week my laptop does some kind of update that makes it functionally useless. Sometimes it takes fifteen minutes sometimes it takes three hours. There’s no way to tell in advance on which day it will happen or how long it will take. Each and every day I log in to my beloved low bidder piece of absolute trash laptop is like a game of low-stakes Russian roulette. I mean it begs the question of why these updates don’t run overnight, or during non-working hours when normal people are least likely to need to use their computer. Then again, the answer to that question would inevitably be stupid and unsatisfying so I won’t bother asking.

2. All the things. Somehow, all the things conspired to happen this week. Final approval of the new bathroom, diagnosing well problems, learning I needed a new washing machine, estimates coming in for a bit of driveway repair and maintenance, and wondering why the gutter people didn’t show up. There are many moving parts to keeping this household up and running and I suppose I let some of them slip a bit over the last few months – I’ll blame subconsciously trying to maximize the last bit of time I had with a sickly dog for that. Still. This week has been a lot.

3. Malaise. It’s the time of year. For most of my adult life I’ve found myself “enjoying” a minor funk as the days start getting shorter and fall comes on. It’s nowhere near debilitating and only lasts a couple of weeks before the keel evens out, but while I’m getting back to equilibrium, it’s a whole lot of demotivational… so I suppose if I seem a little more aggravated than usual, we’ll all know why.

A mid-summer thaw…

I don’t think I’m giving away state secrets when I say the internet connection that my office uses is about as reliable and effective as two tin cans tied together with twine. If shame was a thing people still felt in this modern world of ours, I’d say whoever was supposed to be making the whole mess work should be rightly embarrassed by how often it doesn’t. 

Before the Plague Era, our frequent network outages were one of the reasons I kept a pile of magazines on my desk. You just never knew when you were going to need to kill a few hours at the office in the absence of any way to actually do any work. The magazines filled that gap.

In the post-Plague Era, I like to think the bosses have started to see the virtue of working from home – or at least how it’s a system that can be of reasonable benefit to them. After only two hours of sitting around shooting the shit and watching Jeff Bezos hurled into space, word made its way around that anyone who couldn’t connect should head home to work for the rest of the day. I could comment on it taking two hours to reach that decision, but since it represents an unprecedented move by management in the direction of favoring the notion of teleworking, I’m going to withhold any judgment there.

The fact is, it’s issues like today’s outage that having a remote-enabled workforce was built to help address. For the cost of letting people drive home “on the clock,” the bosses bought back five hours of productive time. It feels like a reasonable deal for everyone involved. 

It’s the barest hint of a sign of reduced resistance of the very notion of working from home, but it’s progress – a mid-summer management thaw – and I’m here for it. 

What Annoys Jeff this Week?

1. System access. There’s a system at work that I nominally need access to in order to do my job. The last time I’ve had access to this system is on the 25th of November. A few help desk phone calls, a few opened and closed help tickets, and I’m still no closer to being able to use it. That’s fine, though. I suppose when Uncle wants me to be able to do that part of my job someone, somewhere, will figure out what’s supposed to happen. Until then, it’s shrugs and pursed lips all around when I mention it, so whatever, yo.

2. I told you so. There really aught to be a unmitigated right in every employee’s conditions of employment document that allows them to kick in the door of senior leaders and scream “I TOLD YOU SO!” while gesticulating wildly and pointing accusatory fingers whenever such a display is made appropriate. This would generally be because advice was ignored, actions were delayed, and “somehow” a nine month planning window suddenly condensed into three months. Maybe that’s too specific circumstance. Still, I’d like to “I told you so” a whole bunch of people right now, but no, that’s not “a professional attitude.” Bugger that. Maybe if I’m lucky they’ll see it here.

3. Scheduling. I’ve got a pretty substantial stretch of non-work days coming up. This week I’ve started laying out what I want to do against the amount of time available. Before the vacation has even started, I’ve got slightly more than half of the days accounted for by at least one appointment, task, or “to do” item. Some of those activities will be more entertaining than others, of course, but what’s really chaffing right now is how little of this long awaited down time is legitimately going to be restful or relaxing.

With “thanks” to those who run the network…

I’d just like to thank the folks who manage our network for pushing the patch that resulted in my computer updating at 12:54 in the afternoon on a damned Tuesday. The middle of the day is a notoriously slow time and rarely involves anyone racing the clock to complete a requirement. It absolutely wasn’t when I was setting up my computer to show pretty charts and graphs to 25 people gathered in one of the conference rooms. I mean who would have the unmitigated audacity to plan a meeting in the middle of the afternoon? Am I right?

I’m sure there’s some brillant reason the people at the Central Network Enterprise Control Center, Cafe, and Giftshop do what they do when they do it. I’m sure they’ve conducted countless studies to show why it’s utterly impossible to run updates and patches in the middle of the night when computers are more or less standing idle and could be completed with minimal interruption to the people who might, conceivably be using their machines in the middle of the goddamned work day.

After two hours and three or four reboots, I was finally able to get back to work… having once again justified the number of magazines I keep on my desk to provide something to do when my computer inevitable craps out and actual productive effort grinds to a halt. My boss was nice enough to schlep back to the office and come back with her computer so we could at least show the second most recent iteration of the material being discussed this afternoon. So it wasn’t a complete farce.

Honest to God, sometimes I wonder if we should just go ahead and contract with the Chinese to provide our tech support directly. Sure, they’d see all the information on the network, but that at least would be some kind of incentive to keep the damned bloody thing up and running and connected to as many computers as possible without random, unnecessary interruptions.