Tag Archives: mba

What Annoys Jeff this Week?

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1. Big Pharma Guy. Despite the public outcry it’s actually not the physical embodiment of Big Pharma that bothers me about someone who ramps up the price of their product from $13 to $750. The dude might be an MBA, but he clearly wasn’t paying attention in the “shaping public opinion” part of class. Sure, it was a douche move, but hey, I’m going to tell you to go out there and charge whatever the market will tolerate for your product. The fact that he’s been so quick to backpedal gives me a pretty strong indication that he didn’t think things through all the way to their logical conclusion. What annoys me more than anything though, is that I’ve never had the foresight to buy the patent on some widget I can make for less than a dollar and turn around and sell to a willing marketplace for thousands of percentage points in mark up.

2. Volkswagen. Someone established tough standards and then someone else found a way to lie in order to beat the standard. That’s how it works. That’s how it’s always worked. While I agree that Volkswagen did a very bad thing, I’m not sure why anyone is reacting with surprise. People, almost as if by nature, look for the loophole that lets them do whatever they wanted to do with the least amount of trouble. In this case, jiggering with the onboard computer was the path of least resistance. A test is only as good as the way it’s validated, or as a wise old Warrant Officer once told me, “You don’t do what the boss don’t check.” If you’re going to insist on having regulations, at least then insist that someone is responsible for making sure the testing mechanism works. I don’t blame Volkswagen for following their own self interest so much as I blame a system that was put in place that let them get away with it for the better part of a decade.

3. Delayed interest. When I’ve been working on something for months, there is no conceivable way I can bring you up to speed on the intricacies of each bit and piece of the puzzle 37 seconds before that particular thing is done. Thirty seven seconds may be an exaggeration, but only a minor one. At some point when I tell you something needs signed it’s going to have to be ok in believing that I know what I’m doing. At least we can put that dirty rumor that we’re trusted professionals to rest now.

I got mine the hard way…

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So I was sitting in a meeting a few days ago (because that seems to be my professional raison d’être). I won’t go into the specifics of the discussion, but the general topic was the virtue of in person training versus “virtual” training delivered online. As I was only tangentially involved in the discussion, I quickly found myself engrossed in whatever notes I had previously scribbled onto my yellow legal pad.

What pulled my attention back into the conversation was a crack out of nowhere about not really thinking of academic excellence from people who get online degrees. Now what you should do when someone five steps above you on the org chart says something that ruffles your sensibilities is sit quietly and do absolutely nothing, lest in responding you incur their wrath. Sadly, as many of you know, sitting quietly and keeping my mouth shut is something I tend to struggle with on an almost daily basis.

I’ll be the first to admit I didn’t go to Harvard, or Columbia, or the Wharton School of Business. I took my classes one at a time in the evenings and on weekends, while working full time, and traveling 2-3 weeks each month because that’s what Uncle said he needed me to do… so if you want to talk to me about academic excellence, I’ll be happy to go a few rounds with you on the virtue of an online education. Now I can be as elitist as anyone else, but as far as I’m concerned, I’m the one who got mine the hard way and if that doesn’t satisfy your century old notion about what constitutes “real” education, well that’s ok because I’ll be around long after your Paleolithic point of view is consigned to the pages of history.

I could have said more on the issue. That part of me that likes a good fight desperately wanted to go a dozen rounds, but I had to satisfy myself with looking an individual in the eye and telling them that as the holder of one of these online degrees, I didn’t feel educationally slighted in the least. I scored my point, but it wasn’t particularly satisfying. I didn’t want an apology or even a “present company excluded.” I simply wanted to provide a gentle reminder than no matter how high and mighty, it’s always best to know your audience before firing off at the mouth and losing credibility in the eyes of those who you would lead.

What I know about marketing…

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I considered just leaving the body of this post blank to make my point more dramatic, but that’s not quite a fair assessment. I know some of the basics – like having a webpage and blog, using social media to get your message out, and even some old school tricks like punching out a press release. What I don’t know yet, is how to teach myself what I need to know about the business of marketing to someone other than your friends and fans on Facebook and whoever happens to stumble across your blog.

According to Google, everyone is apparently a marketing expert – or they’re trying to sell their own 16-sept program to super-powered sales. That’s fine. Everyone’s got to make a buck one way or another. It’s a little absurd to rant about someone shilling their own products when I’m spending so much time doing the same thing.

What I’ve found here at the end of the writing and publishing process, is the wide open, undefined space of “what’s next?” I’m going to try to spend some time in the next few weeks giving myself a crash course in marketing and sales… or at least looking around to see what seems to be working for other people in the same boat. Fortunately, I’m not the first guy to ever try doing this so there should be plenty of evidence out there of what works and what doesn’t. Still, I’m really wishing I would have paid more attention to that marketing class when I was getting my MBA. Stupid hindsight wins again.

A matter of priorities…

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So far we’ve had two meetings today with the Uberboss. One topic was a training program that no one wants to participate in and the other is about a report that literally no one is going to read. How do I know that no one will read it? Easy. The office that requested the report in the first place no longer exists. But I digress.

I’m not saying that management has its priorities jacked up, but at some point in the near future, we might want to actually schedule a meeting about the year’s budget request that has been rejected twice now by the home office. Way back when dinosaurs ruled the earth and I was an MBA student, I learned that having a budget and sticking to it was among the most important things I needed to do as a manager. Maybe I missed the day when they went over the part where they were joking and really the budget was just something you should blow off since no one really needs money anyway. Or maybe he just went to a different school.

So, once again our fearless leader is at war with his own superiors. Yeah, I’m sure this is going to end well. Maybe we should just schedule a meeting to talk about new signage for office doors… Which would be funny if it weren’t already on the calendar for next week.

Editorial Note: This part of a continuing series of previously de-published blogs appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

Master of PowerPoint…

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In my agency, if you can open a PowerPoint presentation, change the master background, and really do anything more than straight bulleted text, you’re designated a PowerPoint Ranger and subject to 24-hour on call status for emergency slide making. Like today. When the boss realized an hour before a meeting that’s been on the schedule for six weeks that he hadn’t made any slides. Of course it’s not an official meeting if there are no slides, so slides we must have.

Here’s a snippet of conversation the followed the boss’ panicked rush to my desk:

A COLLEAGUE *sarcastically*: Did he just ask you for a batch of slides from the Civil War, the Spanish-American War, and our agency’s role in the invasion of Normandy?

ME: Pretty much, yes.

It’s PowerPoint. We’re not building nuclear-effing-weapons here (seriously, we’re not). Tell me, please, please tell me that I’m not the only person in the building who can consolidate 40 slides built for six different meetings over a period of 18 months into a 10 slide set, set them on a light blue background, add animation, embed video, and link documents that are available on our archive drive to open when you click the key word? Oh. Wait. Apparently I am.

I earned my undergraduate degree with honors. I made a 3.6 in my MBA program while working full time. I can’t tell you how glad to see six years of college education, ten years of professional experience and generous pay and benefits package being put to good use.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

Change in Status…

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It’s just before 9:00 AM. The last assignment is posted. The last course evaluation is turned it. My status is changed from MBA student to MBA candidate. Once the final grade posts, I can apply for graduation.

I’m battered and tired, but I’m done. Tomorrow is a federal holiday and somewhere out on the Atlantic, the sun is over the yardarm. It’s time for a tasty adult beverage and I’m heading to the casino.

3600 words and counting…

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I’m in the midst of my big push to the end of this interminably long MBA program. With 3600 words down and probably another 2000 or so to go, I can say with unmitigated giddiness that I am totally over this whole process. I’m ready to be done. I’m ready to have my weekends back. I’m ready to have another pretty certificate to hang on my “I’m wonderful” wall. Still, somehow, I can’t quite quiet the small voice inside my head that spends its days whispering “what’s next?”

I haven’t given it all that much thought yet, really and at this point I don’t really want to. Just now, I’m basking in the reflected glory of knowing that in 9 days, I won’t *have to* do anything. I’m thoroughly looking forward to a stretch of only doing those things that I want to do for a change.