Tag Archives: office

What Annoys Jeff this Week?

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1. The help. OK, so here’s the thing… There’s a point in the life of a project when it is no longer a good idea to throw additional bodies at the problem. Two or three months ago, when I started asking for specific assistance was the time to allocate resources. Ten days before the light turns green and this things has to work is not the time to offer up “whatever help you need.” In fact adding new people at this point is pretty much only going to slow things down and make everything harder to do. We have long since crossed the line of departure after which I will either be able to manhandle this shitshow across the finish line myself or it will collapse in a catastrophic and spectacularly public manner. There really is no third option now.

2. The National Capital Region. Loosely defined for my purposes as the District and the counties of Maryland and Virginia abutting the federal enclave, the area usually makes my list because of their abysmal ability to deal with even the most well forecast snowfall. This week they make the list because those feds operating in and around the NCR have gotten themselves a “free” day off tomorrow. I get the logic of not wanting a few hundred thousand workers coming into the city when a million or so people are swamping the place for the inauguration, but I want a day off too damnit. Back to back three-day weekends would have been perfect.

3. Due dates. Here in the land of making things more difficult than they need to be, we call due dates “suspenses.” These suspenses are what tells us how long we have to work on various action items. The idea is simple enough. The problem is the near universal belief that it’s wrong and immoral to send anything out “before its suspense.” The very idea seems asinine to me. My intent, every single day, is to get things off my desk and on to someone els’s as quickly as quality allows. Hanging on to stuff just because it isn’t due yet has got to be one of the most patently ridiculous things that happens on a regular basis… Which is really saying something because we are full to the rafters with people doing absolutely ridiculous things.

What Annoys Jeff this Week?

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1. Facebook live video. I get it, Zuckerberg. You did a neat thing and can push live video direct to my phone. That’s nifty. But really what I need my social media to do is compliment my daily activities, not attempt to hijack and monopolize them. One of the reasons I still like Facebook is it isn’t time dependent. I can check my news feed periodically throughout the day, check responses to comments, laugh at a few cat pictures, and then move on. Getting 20 notices an hour that friends and pages I follow “went live” isn’t helping. Thank God now that it’s become a thing you did at least give us a toggle switch to make it go away.

2. Rescheduling. If you have a meeting set up with one of the gods on Olympus and the date and time of that meeting gets changed three times in as many days, you know all you need to know about the priority of the effort in which you are engaged. Look, I’m perfectly fine being a low priority, but it would be helpful to know that well in advance so I can allocate my own time spent working on a particular project appropriately.

3. You and the team. I got an email a few days ago asking for “me and my team” to review something. While it’s adorable that anyone things that my work output is the collective group effort of some mythical team, it’s just me down here banging shit out every day. Those reports you’re getting, those briefings you’re reading, those endless meetings being attended, that’s me. It’s not a vast team of people coordinating this jackassery. I’m an army of one down here in the belly of this particular beast. However, if you do indeed believe this product to be the work of a team, I believe it’s high time we started talking about a step increase and a title bump.

A time and a place…

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Someone once said “There’s a time and a place for everything.” Apparently it was true enough that everyone around him started saying it too. Maybe it it. What nobody ever mentioned, though, is that if there’s a time and place for everything, there’s a corresponding time and place which is not for a thing. It’s worth trying to bear in mind, really, because you see the time and the place to tell me that the thing I’ve been working on all day “isn’t right” is not 15 minutes before the close of business. That’s especially true when I’ve been doing everything besides begging for guidance for months now.

All I’ve ever asked for is someone to tell me what the objective is – what they want the end result to look like. With that key piece of information, I can bend the world to fit that image. Without it, I’m just flailing around making shit up as we go along. As another old saw goes, “when you don’t know where you’re going, any road will take you there.”

I’ll just have to brace myself for the inevitable shitshow and mandatory ass chewing tomorrow… because Lord knows it’s always the time and place for that.

Looking tired…

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It’s always a positive and self-affirming moment when someone comes by your desk, takes a long look at you, and announces, “Damn, Jeff. You look tired.”

The fact is, I am tired. It has nothing to do with how much sleep I got the night before (which was plenty) and everything in the world to do with the volume of information I’m trying to exert some semblance of control or influence over for the next 25 days. There are plenty of people who have a more demanding plate of responsibilities, of course. If my project slips off the rails no one is going to die a terrible flesh wasting death due to toxic chemical exposure. That, at least, I have going for me. Still, between project meetings, sub-team meetings, a never-empty inbox, and a phone that won’t stop ringing, I’m not so much processing information as I am sifting it from one pile to another while hoping I don’t miss something important. Unfortunately I’ve been doing this long enough to know I’m missing stuff.

It’s a piss poor way to operate. It means everything else that’s supposed to be important and on my plate is getting crowded out just because of the volume of material this one particular effort is kicking up. I’ve got some expected leadership beatings lined up later this week, so at least I have that to look forward to. Plus, if I’m this tired now, just imagine how chipper and rested I’ll be in another three and a half weeks. That should be good times for everyone.

The new old routine…

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As everyone knows by now, I’m a creature who enjoys habit. I may not quite run like clockwork, but some days it’s damned close. Work, mostly is just another routine. Get up, show up, do the time, and get the hell out. There’s a rhythm to it and even when the level of stupid is unmitigated, at least you know there’s (usual) a fixed end time to the suffering. My approach isn’t quite Zen, but at least it helps stave off the madness most of the time.

The problem today is that after ten days off I’d managed to set myself into a different routine. Sure I was still waking up two hours before the crack of dawn, but it was to do actual productive things like reading, cooking, general home repair, or tending the menagerie. What I wasn’t doing is answering emails that would be unnecessary if people read the whole memo, or going to meetings that could have been emails, or trying to look attentive when someone was talking about the most recent time they were visited by the Good Idea Fairy. I liked this new routine. The fact that I’ll invariably find something to tinker with, or read, or be curious about is one of the reasons I know I won’t go stir crazy in retirement. If I’m honest, nearly everything that interests me occurs naturally outside the scope of the office.

Fortunately I have the capacity to put up as good a front as anyone. I can play the game when it suits me. It exacts a terrible cost, though, in that playing my part and adjusting to this new old routine is absolutely exhausting.

Today I am that douchebag…

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I’ve spent a not insignificant part of my career railing against people who have meetings warning-stay-away-emitting-douchebag-2just to have meetings or the ones that could have been just an email. I run a standing Tuesday morning meeting. It’s been on the books for longer than I car to remember. Usually it lasts about 45 minutes, we hit the highlights of what changes took place in the last week, and we go our separate ways. I try very hard to never miss a chance to cancel it when there are so few changes from week to week that they can be easily pushed out as an email.

I fucked up today. I had a chance to cancel a meeting and I didn’t. Honestly, I basically forgot about it even being on the schedule until 30 minutes before it was supposed to start… and that’s only because Outlook stood up and told me I needed to dial in to the conference number. Because I spend my life online calling other people out, it’s only fair that I make this full and complete confessions of my sins.

Today I was the douchebag that held a meeting that could have easily been an email. I’m embarrassed and ashamed and have brought grave dishonor upon myself and my ancestors.

Christmas surprise, or Our watchword is indifference…

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Every year at this time, the powers that be are somehow perplexed and befuddled that they suddenly find themselves with far fewer people around than they expected to have at their desks. As a mostly dispassionate observer the fact that the office becomes a veritable ghost town the last two weeks of December no longer comes as a surprise to me. It’s as predictable as the rising and setting sun.

While other people are home hanging stockings with care, bosses are skittering across their newly emptied halls calling for updated briefing slides, impromptu meetings, and searching in vane for an action officer who’s three states away sucking down nog. That leaves we who remain mostly to roll our eyes. I saw a lot of that response today. As the days pass and the week draws towards its end the faces will get fewer, but the eye rolls definitely become more exaggerated. By Friday, they’ll be almost comic.

That’s the nature of the end of the year working for this beloved institution of ours. It’s adorable that people think projects are still getting undivided attention and people are spending their time building the perfect slide. I won’t blatantly say the watchword of the week is “disinterested,” but anyone who’s paying attention knows the score.

More stuff to do when you’re stuck in a staff meeting…

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1. Write down your grocery list
2. Brainstorm last minute Christmas gift ideas
3. Make notes about actual productive things you could be doing at your desk
4. Practice your advanced eye rolling skills
5. Contemplate your bad career/life decisions
6. Look thoughtfully into the distance and nod at appropriate intervals
7. Spend 15 seconds of this 90-minute hell actually talking about the one issue relevant to your job
8. Resist the temptation to live tweet the stupid people say in meetings
9. Play buzzword/gov-speak bingo
10. Remember to update the “Days Until Retirement” sign hanging in your cube

The moment I stopped caring…

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There are other people who do the things I do. Most of them do one or two of those things, but individually my skill sets are not particularly unique. What is unique, apparently, is my capacity to do all the things more or less at once. That doesn’t usually bother me far beyond my normal daily baseline level of thinking the world is going to hell in a handbag, but ​today is one of those rare exceptions that sent my blood pressure soaring to new and interesting levels.

I had the occasion today to observe a program that is about two thirds smaller in scope than just one of the projects I’m working on had been assigned a full time project manager, who was leading two full teams of subject matter experts developing content and managing logistics, and a full staff of support personnel. By contrast my own project has me and a pick up team of folks who make it to the meetings when it doesn’t interfere with something else they’re doing, where I’m managing my own logistics, and hoping that someone, somewhere might actually develop the content we’ve agreed needs to be developed.

Because as has been noted in this big green machine of ours, gripes go up the chain of command, I noted the discrepancy and opined that things might go better if we applied a few additional resources in the race down the home stretch. Given the time and manpower the collective “we” seem willing to throw at other projects, it didn’t feel like an unreasonable request.

If anyone wants to know the exact moment I stopped caring whether this mother turns out to be a success or failure, you can trace it directly back to that time that leadership shrugged and responded that, “well, you know life’s not fair.”

I’ve built a career on getting shit done on time and to standard, but you can damned well believe I’ll remember that one the next time someone calls wanting to pick my brain on a day off or comes around looking for me to pull another minor miracle out of an empty ruck sack.

What Annoys Jeff this Week?

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1. Warehouse fires. You know what warehouses are good for? Storing large quantities of things. That’s what they’re designed to do. You know what they’re not good at? Letting large numbers of people get out of them quickly when something goes wrong. They aren’t designed for that. Trying to push a large number of panicked people through a limited number of available exits is the working definition of a death trap. Sure the building owner has fault. The event promoter has fault. But the individuals who found themselves caught in the trap are not guiltless. If you walk into any building or room, particular one that is stacked to the rafters with flammable material and don’t immediately identify two or three (or more) exit routes you’re as culpable for what happens to you as anyone else – even more so since no one has more responsibility for your personal safety that you do yourself.

2. Staff Meetings. Two hour staff meetings are about a 110 minute waste of time under the very best of circumstances. Jamming one into the very end of the day on Friday reeks of desperation, or need to feel in control, or just trying to give everyone a giant douche-tastic start to their weekend. In any case, late Friday afternoon staff meetings fall very far short of the best of times. A good leader might be tempted to say, “You know what, this week the meeting was just overcome by competing events so shoot me an email of no more than five lines and tell me what you’re up to so I can look at them over the weekend.” Of course that would require the person making the decision to fall into both the “good” and “leader” category. If it turns out to be just another manager, well, we’ll see you for your Friday afternoon meeting.

3. Stop fucking shouting. Walk your lazy ass to the other side of the room. Or pick up the phone if you’re really that lazy. Maybe try out an instant messenger app. Since the gods on Olympus decided we need need to be packed in to the office at a density that no sane person would consider reasonable, the very least you can do is try you use your goddamned indoor voice, show a touch of courtesy to those around you, and pretend, even if just for a minute, that you have the sense God gave the average Christmas goose.