Tag Archives: work

What Annoys Jeff this Week?

Posted on by

1. Delmarva Power. There’s an issue with my power bill. I called their “customer service” number Monday night and was met with a 50-minute estimated wait time. That’s not going to happen, so I called back Tuesday morning. The wait time for that call was a sleek 27-32 minutes. They split the difference and I waited half an hour to be immediately told by the CSR that the system is down and they can’t answer any questions. They did offer to call back when their system is up, which is fine I guess, but what I really want is to determine when I talk to my vendors myself rather than sitting around looking forlorn like a 14 year old girl waiting for her true love to call. After blasting them on social media, someone did reach our to me and promised I’d get a call back “sometime” in the “next few business days”. Fifty hours later. Still waiting.

2. Staffing. In order to send any information outside the organization you need approximately 4,587 separate lines of approval. It’s not necessarily hard work, but it is what some might call tedious. Reaching the point where something is approved for release always feels like something of any accomplishment… but the best part is when you get something fully staffed, vetted, socialized, and approved only to be notified two hours after you hit send for the final time that someone at Echelons Higher than Reality has decided to “go a different direction.

3. The sky is falling. Look gang, I’m not a fancy big city investment banker, but despite the thrashing Wall Street has taken this week the sky really isn’t falling (yet). The Dow made its high in May of last year. We’re down in the neighborhood of 10% off that high – that’s the operative definition of a correction – but still a ways off from a bear market. If you haven’t jumped out well before now, the only thing cashing out in this market does is lock in whatever loss you’ve suffered. If I were in danger of retiring next year I’d be a little more worried. As it is, I’d say it’s time to stack some cash and do a bit of hedging. If that doesn’t work for you, just win yourself a Powerball Jackpot and you’re all set.

Paying for it…

Posted on by

I’ve always read that people who don’t have a plan for what they’re going to do in retirement are the ones that end up bored or worse – longing to return to the orderly days of life at work. While a two week vacation hardly qualifies as a dry-run for retirement I can say with at least some degree of certainty that a really detailed plan to fill my days may not be strictly necessary when the big day comes.

For the last week or so I’ve mostly done as the spirit moved me. I ate when I was hungry, slept when I was tired, and filled in the other hours cooking, tinkering around on minor repair projects that time never seems to be found for, devising less-than-lethal anti-squirrel devices, and reading. To put it simply, I excel at simply puttering around the house and doing whatever strikes my fancy. I think I could be ok doing that for a long, long time.

Of course I’m not retired – and not even on the same continent as that far off day. Now is the time (or more precisely tomorrow is the time) when I’ve got to go back to busting my hump to pay for the possibility of unlimited free time at some point in the future. As this particular winter Sunday draws to a close, I find my motivation lacking… anyone out there want to pool our funds and buy a crapload of Powerball tickets?

Preserving the illusion…

Posted on by

And so tomorrow we begin Christmas week, or what I affectionately like to think of as Why the Hell Didn’t I Take the Whole Week off Week. During most slow periods I can fiddle around sufficiently to find something to keep myself busy, if not gainfully employed by the strictest definition. The week of Christmas always presents something of a challenge, though. You see, even in the bureaucracy, 95% of the people who are still around are smart enough not to try kicking off anything new – and the 5% who aren’t that bright can safely be ignored until the new year. Even on the off chance that something does come in hot, the chances of the right combination of people needed to resolve the issue satisfactorily actually being available are precisely nil.

It’s been my experience over the years that offices being “open” at all these last two weeks of December is almost a complete fiction. Sure, the lights are going to be on and there are going to be some people milling around for all the good that’ll do. It’s not quite farce, but it is only a step or two above illusion.

Rest assured, friends, I will do my part to maintain that illusion right up until the final buzzer – at which point I will scamper to the exit and promptly forget everything even remotely office related until the new year. And if you think “scamper” was an incorrect word choice, you’ve clearly never seen me leave the building at the end of the day. Only the interest of preserving some semblance of personal dignity keeps me from processing to the door at a flat out run most days. On the day leading into an 11-day weekend all bets are off.

Those days will go fast enough and the grind through 2016 will commence well before I’m ready for it… but in the meantime I’ll do my level best to enjoy every moment between now and then.

What Annoys Jeff this Week?

Posted on by

1. Hate speech. Here’s a fun fact, just because you happen to disagree with something someone says, that doesn’t make it “hate speech.” If that were the hight of the bar it needed to cross, damned near everyone I talk to on a daily basis would have to be considered a hate-spewing douchcanoe. As it is, these people generally just happen to have opinions with which I disagree. I suspect the key difference is being able to tell the difference between getting your little feelings hurt and someone who actually says something threatening. Many can’t seem to make the distinction, or maybe they’re too deep entrenched in their “safe space” hiding from the scary words to be able to tell the difference.

2. The new, new boss. I’ve only just formally met the new boss a few hours ago. He seems like a decent enough human being. He’s the third boss our office has had inside the last 12 months. I have no idea if that says more about us or them, not that it matters. It’s just another dash of mayhem in the day while he learns our names and we learn how he likes his PowerPoint charts and whether he wants one space or two after a period in written communication.

3. Ash and trash. The problem with relying on the media to give you information is that regardless of your source, it’s almost always going to be slanted by bias either intentionally or unintentionally. Like when you see Huffington blazing forth with the headline “The Middle Class is Dying.” While that makes a fine headline and all, they don’t dwell much on the actual meat of the Pew survey they’re referencing. What almost none of the stories I read based on that survey tell you is that while the percentage of middle income earners is decreasing, more of that decrease (as a percentage) is attributable to people moving into the ranks of higher income earners than because they are dropping into the range of lower income earners. You actually have to look at the Pew report to see that “Notably, the 7 percentage point increase in the share at the top is nearly double the 4 percentage point increase at the bottom.” Since that factoid doesn’t fit nicely into the narrative the media wants to sell, you don’t see it unless you dig a bit deeper. Sadly that’s just another example of why we need to be our own fact checkers when it comes to the ash and trash slung out by professional “news” sources.

4. The unmitigated asshat who decided rush hour was a good time to try taking his two-lane wide load across a two-lane wide bridge. Believe me when I tell you that it should not take 40 minutes to navigate the 4.6 miles between Aberdeen and Havre de Grace, but it did tonight thanks to one misguided driver and the parade of state and local police who forced him to see the error of his ways. If I wanted to deal with that kind of traffic buffoonery I would have taken the job at Ft. McNair when I had the chance.

The nastiest of four letter words…

Posted on by

Maybe it’s the fact that during a “normal” week, I spend five out of seven days at the office, but it does feel like more and more of what ends up on these pages finds its inspiration from my four by eight foot cell. That’s genuinely not intentional. God knows I’d much rather leave that mess where I drop it at the end of the day than drag it along with me here. Despite that, the office – and probably any office – provides a wealth of reasons why someone might blog, or drink, or take pills excessively. In my experience the modern office is a reaffirmation of why, in the end, work is simply another nasty four letter word that darkens our vocabulary.

As a case-in-point, I offer the following vignette:

It was suggested today that perhaps the weekly 2-hour meeting that we were all sitting in was not sufficient to get us to the root cause of any of the issues that keep getting thrown around week after week. Someone daringly offered up the suggestion that a solution might be found by way of scheduling an informal weekly follow-up meeting to the already scheduled weekly 2-hour meeting. Let that sink in for a moment. The solution to one unproductive meeting is to continue to hold it, but to then schedule a second meeting to discuss the same topics that were at issue in the first meeting.

Someone, some brave soul, might have there suggested that the solution to solving problems might be found by sending the whole group out of the conference room and back to our desks, waiting voice messages, backlogged email, and, you know, actual work. While we all cast looks askance at one another, not one intrepid fool among us floated that idea. Our fate was plainly sealed.

Some days I wonder what the hell we’re doing here… but mostly I just shrug, roll my eyes, and trudge on towards close of business.

Lost Not Found…

Posted on by

As part of my highly specialized and important position, one of the duties I’m saddled with is performing oversight of a 750 seat auditorium. It’s like being on the event staff at a concert hall that never puts on an event more interesting than the 100-meter snooze or a Gregorian chant marathon.

In addition to approving reservations for such entertaining acts as Mr. Smith’s Retirement Ceremony and calling in service orders when the crack in the foundation starts leaking (again), about once a week I get to field calls from panic stricken people who have left something behind in my beautiful facility. We’ve turned up everything from briefcases, to iPads, to an entire box of key chains. More often, though, it’s a call about a cell phone or eyeglasses.

Today’s call, routed through a third party to me, inquired about a trifecta of loss – cell phone, ID card, and passport. I rolled my eyes and explained that no, no one had turned anything in matching that description. Knowing full well that the chances of any of these items being there were slim to none, I still schlepped down, unlocked the building, and poked around “where the guy thinks he might have lost them.”

Aside from a stray dime, my exhaustive search turned up nothing at all. The only thing it did accomplish is to set me thinking on what kind of human being goes the 40 miles between here and Baltimore without once realizing (or attempting to look at) his cell phone? Allowing that amount of time to elapse between checking in on the latest Tweets, posts, or headlines is just unnatural. Probably some kind of damned terrorist.

What Annoys Jeff this Week?

Posted on by

1. “American genocide.” Every year at this time there are a flurry of opinion pieces telling us that we’re supposed to feel guilty about the arrival of Europeans on America’s shores. Since I wasn’t there at the time, I have no intention of feeling guilty about it – and I certainly won’t pretend to feel badly about my lack of guilt. You see, back in the 16th century, there was a principle called the right of conquest, which meant if you were strong enough to occupy and hold a territory, it was yours to govern. Under the banner of the many of the crowned heads of Europe, those early arrivals during the colonial period did just that. They occupied and then they governed under the well-established rules of the day. I don’t feel any more guilt over that than I do the Norman conquest of England in 1066 AD or the Roman conquest of Greece in 146 BC.

2. Just unfriend me. If your response to an opposing viewpoint on social media is something like, “If you think X, just go ahead and unfriend me,” chances are we probably shouldn’t be friends anyway. See, I value the debate, the discussion of ideas, more so than I value the “rightness” of my own opinion over all others. I think there should be loud and voluminous debate about important issues of the day. An approach of “just unfriend me” cuts that off and ensures that neither side of the debate can never be fully informed. I don’t pick my friends because I happen to agree with all of their politics, but if that’s what you expect of me, maybe you should go ahead and unfriend me after all. And if at some point in the heat of a moment I’ve ever thrown down that gauntlet, I abjectly beg your indulgence and forgiveness.

3. Working the holiday. Over the last 20 years I’ve had many jobs. Some of those jobs required I work nights, or weekends, or holidays, or be prepared for “call outs” on short notice. Because I liked getting paid, that means there were many family parties, weddings, funerals, and yes, even holidays I missed because I needed to be at the office. I’ve enjoyed traditional Thanksgivings around the family table and I’ve celebrated them with a turkey sandwich on the clock. I don’t expect anyone to be out there doing the job because they love it, but if holidays and weekends are part of the position description, it pretty much is what it is.

Slow week…

Posted on by

With Thanksgiving coming up on Thursday, it’s bound to be a slow week. Even the people who are in the office are generally not going out of their way to find new projects to get jammed up with. I won’t say there’s an effort to run out the clock on the week, but damned few are out roaming the halls looking for trouble.

All of that means I’m basically tinkering around at my desk tending to odds and ends that never make it to the top of the to do list at any other time of the year. Basically I’ve got plenty of time to work on whatever comes along and to be honest, I don’t mind any distraction that might help the day move along.

When that distraction lands on my desk at 3:49 and has to be wrapped up by “close of business”, however, I’m mostly going to look at it, mutter WTF, and wonder what I can to to push that paper down the line as quickly as humanly possible. I’m sure whatever it was is very, very important, but not so important than anyone started worrying about it until everyone was headed home for the day.

There were 7 hours and 49 previous minutes in the day when this little project could have found its way to me. At any point on that spectrum it would likely have been treated as a serious activity. Arriving as it did, though, it was just the one major inconvenience standing between me and a quiet evening with the dogs… and even in a slow week that’s a bad place to be.

What Annoys Jeff this Week?

Posted on by

1. Single points of failure. If you can avoid it, the thing you never want to become is a single point of failure in any system. You don’t want to make yourself so indispensable in any position that without you nothing gets done. That’s true for two reasons. The first, is if they can’t function without you, you’ll never get to leave. The second, and more important, if you’re every not around and shit comes off the rails, everyone is going to know it’s your fault. Better to share your knowledge – and share the inevitable blame. As it is, if you’re the one toad in the road that’s holding up my progress and making me look like an idiot, don’t be surprised if I show up at your desk, pull up a chair, and then sit there making your day awkward until things start happening as they should have a week ago.

2. The primaries. In a speech at Georgetown today Senator Sanders laid out “what democratic socialism means to me.” I guess that’s red meat for his base. It would have to be, because sending up signal flares of appeal to the legacy of FDR, of an every expansive government, and ever higher taxes can only send every Republican and libertarian moderate screaming away from him at all possible speed. I can only assume the senator’s words hit my ear the same way an appeal to righteousness of the Regan legacy sounds to my friends on the left. When the preliminary contest demands we run as far to the extreme as possible, it’s hardly a wonder that the opposing sides never again find a middle ground.

3. Temperature control. Big buildings are notoriously difficult to manage when it comes to heating and cooling. Intellectually I understand that. That being said when you spend a week sitting at your desk wearing a coat and hat while the other end of the room has a bunch of fans running, it’s probably time to go ahead think about reworking how things “work.” Unless the plan, of course, it to slowly introduce us to into a cryogenic deep freeze so we can be broken out if the staff in a far distant future needs a superior PowerPoint presentation or has a conference that needs planning.

What Annoys Jeff this Week?

Posted on by

1. Other duties as assigned. I can do my job – the heavy analytical lifting – or I can do the other duties as assigned – issuing keys, setting up new employees with laptops, filing, hole punching, and flipping slides. However, I lack the gift of being in two places at once so you’re going to have to pick between those so I know what you actually want me to spend time tending. I’m good either way, but choose one and you’ll get a seriously good analyst, close the other and you have a spectacularly overpriced secretary. The choice is utterly yours.

2. Being other than on time. Although I’ve been doing it nearly every working day since January 2003, people always seem surprised when I shutdown and head for the doors on time. You may work for love. You may work for pride. You may even work to give your short time on this rock a sense of purpose. I’m a simpler animal. I work for money because I know my time isn’t free or limitless. Think of it what you will, but you can always be assured that when I’m “on,” you’ll get the best product I can manage, but I will be equally dedicated to preserving my personal time at almost any cost.

3. Free stuff. My news feeds and the media channels have been filled with talk of everyone who wants “free” stuff these last few days. They want a $15/hour paycheck guarantee for entry-level unskilled labor – essentially a request for “free” money since their economic activity doesn’t command such price in the marketplace already. They want “free” higher education. They want “free” healthcare. They want “free” housing and “free” food and maybe even a “free” phone. I may be a poor simple hillbilly from Western Maryland, but it strikes me that what the most recent round of protestors really mean is they want the stuff and they want other people to pay the bill. Precious little in life comes for “free.” Someone, somewhere, has to pick up the check. It’s not presently the popular thing to say, but in my mind being a grown ass adult mostly means being able to make your own way in the world, paying your bills, and being a responsible and productive member of society… or maybe I missed a memo somewhere. In that case, where’s my free shit?