What Annoys Jeff this Week?

Thrift Savings Plan. One of the non-salary benefits that makes federal employment at least nominally attractive is access to the Thrift Savings Plan, a low-fee 401(k) style defined contribution retirement plan. The TSP website has always been a little bit clunky, but with only five basic funds and five target date funds to manage, it didn’t need to be particularly complicated. And that’s where the Thrift Savings Board, the fine people who run the plan, decided to revamp everything. The transition to a new web interface and record keeping system started in May and by the 26th the process was far enough along that users were effectively locked out “until the first week of June.” Well, as predictable as it is, the rollout of these “new and improved features has proven to be absolute hot garbage. I’m one of the lucky ones that managed to set up a new log in without causing the system to crash… even though I still can’t do anything once I’ve signed on. With millions of account holders and $750 Billion under management, you might be tempted to think there would be an incentive to get this rollout right. You would, of course, have been 100% wrong. The Thrift Board and whatever contractor the picked to develop this wonder-system have delivered up a complete and total turd.

Inspection. My bathroom remodel contractor has spent the last week and a half working great guns to stay on schedule. They left around lunch time yesterday and aren’t here at all today because work is at a dead stop until the county inspector comes by to do his or her thing. That might be tomorrow. It might be next week. Per the project manager and a call to the county office, “There’s no way of knowing.” I’m sure these county inspectors are doing God’s own work, but letting bureaucracy grind a project to a stop without giving a date-certain when they’ll even bother to consider giving approval for more work to get done is infuriating on just about every level. It’s the kind of thing that leads people to decide government is the problem rather than being part of the solution.

The BBC. First off, let me say I love the BBC. They’re one of my top two or three go-to news sources and provide the lion’s share of what television I actually still watch. I use to be able to stream some limited live events from their website. Apparently, I can no longer do that, being met by a banner that says “This content is not available in your location.” By my location, I assume they mean across the waters in the United States. Hey, look, I know the Beeb has its own bills to pay. I’d be happy to sign up for a subscription or a pay a license fee or whatever. I know there are ways to circumvent all that, but I’d rather just hit an easy button, pay a few dollars, and get on with it on the up and up.

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