I’m not there yet…

I want to like artificial intelligence. I was an early adopter of things like the Blackberry and iPhone, tablet computers, and Blu-ray disks. Getting my hands on new tech was thrilling. I’d be lying if I said I haven’t toned that down considerably. I still like having neat new hardware, but tech like Generative Pre-trained Transformers (GPT) and the raft of other AI platforms feels somewhere between overwhelming and terrifying.

Technology is advancing at an unprecedented pace. Innovations are not only frequent but also increasingly complex. GPT, for example, is built on sophisticated machine learning models that can generate human-like text. This level of complexity can be daunting, even for those who have always embraced new technologies. The rapid pace means there’s less time to acclimate and understand each new development.

Earlier technologies, though innovative, were often more transparent and easier to understand. In contrast, many modern AI systems, including GPT, operate as “black boxes.” Their decision-making processes are opaque, making it difficult to comprehend how they work or predict their behavior. It’s a classic example of AI being asked a question, something magic happening, and the system spitting out an answer on the other side. 

Throw in a healthy dose of skepticism about how easy these systems will be to control or how well privacy is being protected and I feel like I’m increasingly in danger of turning into the old man standing in his front yard shaking his fist at a cloud. Maybe I’ve just finally gotten old enough that I’ll never be entirely comfortable again in a world so deeply different than the one I was born into. I want to like this stuff. It’s fascinating and I expect it’s fully going to run the world in the future… but every time I fiddle with it, I’m left feeling just a bit uneasy.

I really do want to like AI. I think it’s clearly the next stage of our technological development. I want to like it, but I’m just not there yet.

What Annoys Jeff this Week?

1. AFGE Local 1904. Here we are 20 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 20 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Artificial intelligence. Everywhere you turn, there’s an article or news story about AI – Deep fakes, creepy chatbots, ChatGPT – warning that we’re standing on the precipice of SkyNet. I’m somewhere between indifferent and intrigued. I mean I don’t especially want to spend the last 30 years of my run on this rock serving some new robot overlord, but the technology itself is undeniable fascinating. Honestly, if you take a look around at how humans have royally fucked up the 21st century, maybe it’s time we give AI a chance. I have to wonder if some of the fear surrounding AI is more concerned with it making better choices than we do rather than making everything worse. Take the humans out of the decision loop – our emotions, our ego – and hey presto we could be in for an interesting new world… or SkyNet. At this point, just roll the dice and see where they land. 

3. Office sickies. Look, it’s bad enough we’re piled back in the office, but when you have big buckets of sick leave and the ability to request unlimited telework on an ad hoc basis, there’s no reason for anyone I work with to be in the office hacking, snorting, snot dripping, and generally spreading whatever contagion they’ve come in with on any given day. “You look like shit and sound awful” should be the kind of thing that triggers someone, somewhere in leadership to send plague carriers home to reduce the chance of the crud spreading… but it’s increasingly obvious that we’ve functionally learned nothing about how to manage illnesses over the last three years. Y’all were screaming about wanting to “get back to normal,” well I guess here we are. Same as it ever was.

What Annoys Jeff this Week?

1. AFGE Local 1904. Here we are 15 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. There’s probably plenty of blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 15 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing their members (and those of us who they “represent” against our will) for not getting this shit done.

2. Eggs. You can’t swing a dead chicken without reading or hearing a story about the price of eggs. People like eggs, you see. The current period of inflation has coincided with a months-long bird flu outbreak that has hit domestic chicken flocks particularly hard. Even if we assume that demand for eggs has been stable, there are fewer chickens laying them and therefore fewer eggs coming to market. With the product in shortage, the price has increased markedly. It’s not a plot. It’s not surprising. It’s literally the fundamental free market elements of supply and demand doing their thing to find equilibrium. One more story about the sky falling really, truly, isn’t going to make a difference.

3. Humanity. I read a lot. No shock there. This week I’ve been served up several articles about computers or AI “eclipsing” humanity. To that, I mostly offer a shrug. Look around at the masterful job we’ve done running the place as the apex species. We’re collectively like the kid that was sent to school and eats his textbook. Why not let AI run the show for a while? Do we really think it’ll make a worse hash of things or are we terrified it would do better?

On not messing around with what works…

For a long time now I’ve been a holdout in the world that seems determined that all music should stream through services like Spotify or Pandora. It’s something I really got thinking about this weekend while sitting through an excruciatingly slow series of traffic light changes – and I think I know why I’m so resistant to a change that should theoretically be more or less painless. 

There are a couple of things at play here, in my estimation. First, I’ve lived through the change from cassette tapes to compact disks to MP3s. In some cases that means there’s music I’ve now purchased in three different formats… and now the streamers want me to pay rent for them on top of it. There’s a bit of adding insult to injury there and is definitely part of why I hold on grimly to the way we use to do things. 

But there’s another, probably more important factor.

As I flicked from song to song in my heavily curated iTunes playlist, waiting for the light to change so I could pull a few car lengths closer to being able to turn, each song that came up spurred a very specific memory of time and place. Some of them from high school, some from college. Some late nights with good friends. Some bitter, heartbroken mornings. Every single one of the thousands of possible songs I have teed up evokes thoughts and feelings otherwise lost to memory.

Creedence, Queen, Tom Petty, Aerosmith, Genesis, Waylon Jennings, Good Charlotte, Lou Reed, Louis Armstrong, Mayday Parade, Steve Miller, and an absolute shit ton of others are all jammed into my phone. They sing the songs I want to hear… and I didn’t need any artificial intelligence to pick them out for me. Maybe that’s old fashioned of me, but I’m ok with that.

I’m not one of these people who thinks all new music is awful. New stuff finds its way onto my lists when it speaks to me. Having the internet serve up what it thinks I might like after running me through an algorithm just doesn’t hit the same way as organically finding the songs “in the wild.” It’s been my experience so far that music by algorithm is about as useful as Facebook trying to decide what random articles and information I want to see on its platform. Sometimes it gets close, but it never quite gets it right.

Right, wrong, or indifferent, I’ll keep on with my own way of doing things until I’m absolutely forced into making a change. It feels a lot like messing with something that’s working for me to achieve very little gain in function. I’ll take a pass. 

Robots…

They say robots and artificial intelligence are coming to take all the jobs. Apparently this time it’s not just manufacturing that’s going to feel the pinch of automation, but professional services will be absorbed into the collective too.

On days when I’ve sent 87 emails and received about twice as many, all I can really wonder is what the hell out robot overlords are waiting for? Why on earth would I resist or even object to an AI system taking over the heavy lifting so I can focus in on the 5-10% of those emails that should have really gotten some academic rigor rather than just the stock answer.

As far as robots taking over the place, personally I welcome it. Let them do the drudgery and free up some good old fashioned human brainpower to deal with the stuff that actually matters.

Then again, at the end of a day like this one I’d also probably be equally welcoming of Skynet come to eradicate the species, so my judgement could be somewhat compromised at the moment.