I’ve been working one day a week from home for a little over a year now. There are many reasons I’d recommend it to anyone who is even marginally a self-directed individual. It does, however, feature two distinct problems that I’ve found so far.
The first is that in those rare moments when you actually need to talk to someone immediately you’re limited to phone, email, or text. If you happened to be sitting in a cube farm in those moments you could at least add “wander over to wherever that person is supposed to be” to the list of ways to get in touch with them. Needing someone right-the-hell-now, though, is such a rare occurrence in my experience that the issue is hardly worth considering.
The second, and more problematic issue, is that doing the work from the comfort of your own home establishes in clear terms just how utterly unnecessary sitting in one specified desk in one specified room of one specified building really is in the course of day to day activities. It makes then going to sit at that desk, in that room, in that building on the four other days of the work week even more difficult than it would be otherwise. Sure, I suppose there are a handful of good and legitimate reasons for needing to spend time in an actual office, but for all other times I have not one single clue why anyone would want to endure more time in cubicle hell than is absolutely necessary to getting the job done.
I’ve often enough mentioned how much I generally enjoy the one day a week I get to work from home. What I don’t usually mention is that there is a dark underside to this arrangement.
That underside comes in the form of a little noticed provision of the agreement that specifies that during unschedule office closures due to things like bad weather, terrorist attack, or super volcano eruption, I’m required to either work from home or burn off a day of vacation time. Giving up your snow days is the devil’s bargain you strike for the privilege of having a regularly scheduled day where you get to skip out on sitting in a cubicle.
It doesn’t happen often, but on the days when it does, it feels like a particularly onerous paragraph buried in the fine print. The only redeeming quality it may have is that most of the people I’m required to respond to on a day to day basis don’t have such an agreement – and are therefore sitting home quietly and not bothering me with new requirements… so while this is technically a work day and I did manage to get a few things done, it was surprisingly stress free.
Now if you don’t mind I need to go check and see if telework has been authorized for tomorrow yet.
The best part of the one day a week I spend working from home: The usual distractions found in every office don’t exist. It’s a rare chance to concentrate and actually do the work versus dealing with the administrative minutia of the office.
The worst part of the one day a week I spend working from home: The usual distractions found in every office don’t exist. Some days that means the requirements stream in relentlessly and being at home means you don’t have the myriad of office interruptions to force you into taking a breath or distracting you from it for a minute.
Don’t get me wrong, here – I love my day spent working from home. It’s easily 2-3 times as productive as any other day of the week. Occasionally through, that level of productivity comes at the expense of going utterly crosseyed based on the volume of electronic paper that needs pushing. Sure, that volume of paper would have still needed pushed regardless of my geography, but it just seems more onerous on days when it happens when I’m at the house.
All things considered, I should probably be glad it happened today. If the tide of emails had come in tomorrow it would have taken three days to get through them all with something like reasonably coherent responses.
Surely there’s something wrong with life when this is what passes for a “good” version of Monday.
They’re calling for shit weather tomorrow morning. On a typical day, that would have been the sign to drag my laptop home in hopes that there was some combination of liberal leave or a closure called by the Destructive Weather Team. Having another day to work at home uninterrupted by 30 ringing phones and eight or ten pop up meetings would be a godsend in terms of getting some actual work done.
Sadly, I’m the guy who’s supposed to run the meeting tomorrow – which means I need to be there to flip the slides. Because it’s not an official meeting unless someone flips slides… and we certainly can’t expect people who come to a meeting to print off their own slides or bring their own laptop so they could see the slides. If we could count on either of those things there’s no part of what needs talked about tomorrow that needs my physical presence in a blandly decorated conference room.
We’re stuck in some kind of bizarre world where we want everyone to be prepared to work from wherever they happen to be, but make in next to impossible to do so. Where it is possible, we make the processes and procedures painful to the point where most find the option unattractive.
Me? I’m a contrarian and poker of people with pointy sticks from way back. I’m already turning over plans in my head to slowly drag my team into the 21st century – and prep them for the day when I’ll be leading the discussion while wearing sweats and fuzzy slippers. Until people see working from some place other than your designated spot in the cube farm getting results, I’m afraid the bureaucracy will never get away from it’s favored mode of business as usual. I like to think I’m feisty enough on this point to lead the way by example.
In a lot of ways my little part of Sam’s wide-ranging operation is one of the last true bastions of the command and control business model. High atop Olympus, decisions are made and the filter down through the organization like water through so many layers of sedimentary rock. Just like our notional water finding its way to the aquifer, along the way, the decision is filtered through each layer – it picks up things from one, the next strips something away, and by the time it drips down through the lower rock strata sometimes it’s barely recognizable as the thing that started the journey back on Olympus.
That’s a long way of saying that things don’t generally happen fast where I live. Slow and ponderous is the nature of the bureaucratic beast. That’s why it’s not surprising that it’s long been one of the great holdouts to working remotely. Anyone who can’t be seen at their desk, hoeing their row down on the cube farm, is suspect at best. That attitude is slowly changing among some of the first tier supervisors – usually though whose advance through the ranks started fairly recently.
Eventually though, if the anyone is paying attention and you’re more than a halfassed employee, they’ll start to realize that you really can get the work done despite your location far away from the hive. The down side of that is when it happens, the home office starts feeling less home and more office. On balance, though, wading through the daily mess in fuzzy slippers, in the company of your favorite members of the animal kingdom, and with a really stellar commute help offset that trouble reasonably well… in fact I’ll remain forever perplexed that the highly relaxed dress code and proximity to snoring dogs don’t make this the most sought after work arrangement known to man.
When it comes to driving in snow, I’m not what one would usually call a Nervous Norvis. Couple that with capable 4-wheel drive and you can count on a few fingers of one hand the number of times I’ve wanted to go somewhere that it was prevented by the prevailing weather. Today, though, was one of those days.
This morning, the tail end cut out from under me before I even made it through the turn off the driveway and into the street. Add in sliding gracefully through the next two stop signs and it might not have been my worst day of driving but it easily ranks in the top ten. I’m told the main roads were fine, but living among a warren of back roads running across hill and dale, it’s fifteen minutes to the closest “main road” under the best conditions.
A decade ago, I’d have pressed on and damn the consequences. This morning, though, was more of a “screw this, I’m going back to the house.” After all it’s warm there and the coffee is fresh. There’s also damned little I can do at the office that I can’t do from the much nicer office I have at home. It seems that my tolerance for risking my neck – and the body work on my nice shiny Jeep – just for the joy of sitting eight hours in a cubicle is decreasing as the years go by.
Regardless of where I was sitting, the calls got made, the email went out, and this little cog in the great machine did his bit… but I got to do it it worn out jeans and fuzzy slippers. Is it wrong that a big part of me hopes things gent frozen over more often?
The hardest part of coming back to the office after a telework day is obviously coming back to the office. That’s the fact in the most absolute sense. Trading home for office goes against everything I really want to do in my heart of hearts. If it weren’t for the mortgage and random astronomical bills related to the care and feeding of an English bulldog, perhaps things would be different. I suspect to one degree or another, that’s probably true for most of us, but it’s not one of the topics we discuss in polite company because realizing everyone else is in the same boat would be altogether too depressing to contemplate.
Aside from physically making the transition from working at home to working in the office, the most difficult part of these days is really just in dealing with the environment. Like so many drones, my “official” place of duty features open cubicles, a regular stream of people coming and going, endless interruptions, as many as 30 phones ringing, and the impossibility of getting away from being audibly assaulted by multiple simultaneous conversations at various volumes. I don’t care what the research says. I don’t care what the efficiency experts tell you. Open cubicle work space is a disaster. Sure things get done, but as often as not it’s things getting done in spite of the working environment as opposed to because of it.
Comparing that to my home office within the comfortable confines of Fortress Jeff with its comfortable chairs, expansive desk, fluffy animals, and relative calm and quiet, well, there’s really no question why I do more and feel better at the end of a telework day than I do on any other weekday. The transition between the two realities is jarring and decidedly unpleasant. Short of staring my own business to dispense sarcastic comments and inappropriate remarks, cubicle hell feels like a reality for at least the next seventeen odd years.
It’s kind of nice knowing there’s a better option. Of course it would be better still if it actually weren’t that way, but I’m a realist.