1. Enterprise Service Desk. I waited on hold for 24 minutes after my laptop flashed all sorts of warnings about the impending doom of expiring certificates, to be told, oh no, just call back about two weeks before it expires. I mean if that’s the standard, maybe sync up the automatic warning message to not start flashing red with 41 days to go. But hey, at least I can look forward to pissing away another half hour on hold in the very near future… when I’m entirely confident I’ll be told I should have requested the new certificates at least 30 days in advance.
2. USPS. I’ve largely abandoned the US Postal Service to the extent possible. Some of the places I order from still regularly use them, but for most anything originating here, I look for other options first. The delivery inconsistencies, delays, and downright failures from last winter still rankle. Now I see the USPS has a grand plan to improve itself… by intentionally slowing down deliveries and increasing prices. Yep. I’m sure that will bring people flocking in to their local post office.
3. Celebrity. The amount of time we collectively spend pondering the opinion of celebrities is kind of remarkable. I’m not entirely sure why anyone cares whether a man who’s very good at throwing a ball through a hoop thinks vaccines work. Don’t get me wrong here. I have plenty of favorite celebs. Some are funny, others insightful, and a few are just a pleasure to look at… but what I don’t generally look to them for is subject matter expertise in a field that demands decades of study and practice in which to gain proficiency.
1. Getting moist. It finally feels like I have a good handle on the major issues that led to the basement here at Fortress Jeff regularly taking on water both over and through the side. After a good day and night of hard rain those problems may not be completely resolved, but have diminished to the point where I’m not obsessing and losing sleep over them. Now that I’ve got the water directed away from the path of least resistance, of course, it has wasted no time seeking out the path of next least resistance. In this case that path seems to be the joint between the poured concrete floor and the cinder block basement walls. In a few spots it’s not exactly a puddle, but it’s definitely darkening due to the presence of water. It’s getting moist. As much as some of you hate that word, I hate the actual issue that much and more. I get the distinct impression that the basement is going to be the ongoing bane of my existence for the duration of our stay.
2. Celebrity opinion. Celebrities are entertaining, almost by definition. In some cases they’re even pleasant to look at. However, being eye candy doesn’t qualify one to have an opinion any more informed than the rest of us. That’s why I’m always vaguely perplexed when anyone points to the celebrity-of-the-day and makes life decisions based on their opinion. I look to my celebrities for their entertainment value. That’s their skill set. Some of them are whip smart of course, but that’s not generally my first consideration when deciding to follow them on Twitter.
3. Voicemail. Looking at my phone I currently have 17 voice mail messages that I haven’t listened to. I don’t intend to listen to them. I know why those callers called and I responded with the appropriate information in a timely manner. Why in 2016 do people insist on leaving voicemail? I see your number. I’ll call you back as soon as I’m free, willing, and able to do so… but you could have saved us all a lot of time if you had just sent me a text or email in the first place. Those I get to right away.
1. Being polite. I realize the social convention that tells us it’s bad to walk around punching people in the face exists to protect all of us from each other. God knows there are probably of plenty people out there who would like nothing more than the opportunity to slug me with no repercussions, but still, there’s something infuriating about being in a position day-in-and-day-out of being annoyed to your wits end and not being able to say or do anything about it because it would be considered rude. The people who don’t get typical social cues shouldn’t be covered by normal social conventions. When I’ve turned my back to you and you keep talking, I should be allowed to punch you in the face. Invade my personal bubble? Punch in the face. Have no clue that others aren’t interested in a monolog about your top five worst medical problems? Punch in the face. Twice. You get the point. When someone lives outside society’s norms, maybe they shouldn’t be protected by those norms. If your feelings get hurt and your nose gets bloodied in the process, well, maybe that’s just a lesson learned… and yet for some reason when you tell someone they’re being an obnoxious douchecanoe, you’re suddenly the asshat. There is no justice.
2. Celebrities. You know the funny thing about celebrities behaving badly? Their asshattery is only covered by the news outlets because we all tune in. Justin Bieber getting a DUI? News. Brittany Spears flashing her hoohaw. News. Kim and Kanye doing anything? News. Except the thing is, it’s not news. People get DUI’s, show their lady parts, and are generally stupid every day of the year without it being the lead story on every website and newspaper in the country. Celebrities get the attention they do not because they behave badly, but simply because we allow it to be so. It’s the classic example of ignore it and they will go away. Or at least they’ll continue to get into trouble, but do it more or less in anonymity and without it becoming a spectacle. It’s a crying shame that we all can’t just agree to ignore these tools until they stop getting the ink they so desperately want.
3. Policy. As a rule, policy is something I’ve always considered a guideline. It’s the user’s manual version of how to do things – 98.9% of the time, policy coverers just about everything you’ll deal with on a regular basis. Conveniently, though, policy very rarely has the force of something more codified, say like a regulation or a law. That means there’s almost always a way to get an exception to policy (or in more extreme circumstances just ignore the policy because it doesn’t pass the common sense test within the context of new or extenuating circumstances). No one is doing themselves a service when the blindly follow something just because “that’s how it’s done” or “that’s the policy.” You see, the problem with blind adherence to anything is that it so often comes with unintended consequences… and those so very rarely end well for anyone.
Because of talent in some particular field, some people are set above all others. It happens in all walks of life: politics, sports, academics, and yes, especially in the entertainment industry. Maybe it’s crass to say this, but I have a hard time finding sympathy for those who achieve these heights and then actively try to undo their success through bad behavior, drug abuse, and general hard living. While I can be empathetic to family and friends who have lost someone, I can’t get on board with efforts to lionize that person by choosing to ignore the decisions that lead them inexorably towards untimely death. Ultimately, we all live and die by the decisions we make. I’m less sympathetic when a so-called celebrity falls to their own bad decisions than I am for the tweekers on any street in West Baltimore. They, at least, didn’t have much of a choice to begin with.
So yeah, while the news channels are screaming that this is a big deal, all I’ve managed to see is a someone who was given the world and decided to throw it all away. Maybe it is a situation worthy of our collective sympathy, but I’m just not feeling it.
Up until now, I have resisted the temptation to comment on Anna Nicole, not so much out of a sense of respect for the dead as out of a belief that it isn’t an event really worth noting as anything more than a passing way. The incessant and insipid coverage in the major media outlets has been nothing short of remarkable for someone whose major contribution to society was getting naked on film and marrying and elderly billionaire.
Am I missing something here? Are we, as a society, truly this vapid? We are a nation at war, beset by foes abroad and at home. A nation racked by both personal and public debts. A nation facing the most serious public policy disputes since Herbert Hoover sat in the White House. And yet, somehow, a dead c-list celebrity has managed to grind the news-cycle to a halt for the last week.
Stop me if I’m wrong here, but does anyone else see a flaw in our collective priorities?