Everyone has that one hot button issue that makes them grind their teeth, or at least grind them more than usual. I’ve mostly accepted that people are awful and they’re going to spend most of their time treating themselves, each other, and every creature they come into contact with awfully.
Knowing this about myself, I can say that the kind of “person” I despise more than almost any other is a thief – the kind of person who decides doing an honest day’s work is for suckers and that whatever someone else has should really be theirs, just because.
This weekend, six charges rolled into my account before I realized someone out there on the internet using my name and account number. It totals to about $320, not a huge hit in the grand scheme, although the amount doesn’t make any particular difference to me. Whether a dollar or ten thousand, it’s the simple fact that I put in the time that cash represents.
Credit card theft is nothing new. It’s been around since American Express pressed their first card, I’m sure. I talked to the bank at length this morning, filed the appropriate fraud report, and was told that they’ll get back to me once they’ve had a chance to review the situation. My assumption is that eventually the charges will be reversed and I’ll be made financially whole. It’s apparently such a common occurrence now that thy told me not to even bother filing a police report. That the bank just shrugs this sort of thing off fills me with a whole different flavor of rage.
The insult added to injury this time is that I’ve already received two of the items the thieves ordered. I’ve got shipping notifications on two of the others. So at least for the next couple of days, I’ll come home to periodic reminders on my doorstep that people are as awful as I think they are.
1. Cash only. It’s 2018. I can order products directly from Europe from the comfort of my living room using my cell phone. We live in an age of technological wonder…. which begs the question, why in blue hell can’t I use a debit card to buy six dollars worth of lottery tickets? It’s apparently the only activity in the developed world that steadfastly insists on being cash only.
2. Weekday deliveries. I order a lot of things online. That means in most cases that thing is going to have to be delivered to the house. Most of the time it’s easy enough. They big truck arrives, leaves the package on the front porch, and I retrieve it when I return home. Occasional, something needs a signature before it can be released. There are usually easy ways around that too – except in special cases that require live ink from someone older than 21. Look, if you try to deliver the same package at approximately the same time on three consecutive weekday afternoons, the chance of typical working adult being there is somewhere between slim and none. The fact that SOP is to attempt delivery three consecutive times when a normal human being is probably at work reeks of ridiculous. There should be a better option available… and no, “we can hold it at our warehouse 40 minutes away so you can pick it up” is also a pretty dumb option. I’d be willing to pay a premium for some kind of guaranteed weekend delivery option.
3. “Uber is killing the taxi business.” I’ve never actually used Uber. It doesn’t feel like the kind of service that you could use reliably or cost effectively in the parts of the country where I tend to find myself. I’ve been in plenty of taxis over the years though. Saying that Uber is killing the taxi business and that government should step in to protect cab companies is a lot like saying government should make us all buy buggy whips and riding tack because we’re hurting the horse and buggy business by continuing to buy cars and trucks. It’s not fashionable to say it, but creative destruction is a real thing and tends to be of benefit in the long run.