1. Cash only. It’s 2018. I can order products directly from Europe from the comfort of my living room using my cell phone. We live in an age of technological wonder…. which begs the question, why in blue hell can’t I use a debit card to buy six dollars worth of lottery tickets? It’s apparently the only activity in the developed world that steadfastly insists on being cash only.
2. Weekday deliveries. I order a lot of things online. That means in most cases that thing is going to have to be delivered to the house. Most of the time it’s easy enough. They big truck arrives, leaves the package on the front porch, and I retrieve it when I return home. Occasional, something needs a signature before it can be released. There are usually easy ways around that too – except in special cases that require live ink from someone older than 21. Look, if you try to deliver the same package at approximately the same time on three consecutive weekday afternoons, the chance of typical working adult being there is somewhere between slim and none. The fact that SOP is to attempt delivery three consecutive times when a normal human being is probably at work reeks of ridiculous. There should be a better option available… and no, “we can hold it at our warehouse 40 minutes away so you can pick it up” is also a pretty dumb option. I’d be willing to pay a premium for some kind of guaranteed weekend delivery option.
3. “Uber is killing the taxi business.” I’ve never actually used Uber. It doesn’t feel like the kind of service that you could use reliably or cost effectively in the parts of the country where I tend to find myself. I’ve been in plenty of taxis over the years though. Saying that Uber is killing the taxi business and that government should step in to protect cab companies is a lot like saying government should make us all buy buggy whips and riding tack because we’re hurting the horse and buggy business by continuing to buy cars and trucks. It’s not fashionable to say it, but creative destruction is a real thing and tends to be of benefit in the long run.
I don’t like change. That’s probably the lest surprising thing I’ve ever typed into this blog. In fairness, it’s not so much that I don’t like change as that when change happens it tends to either be a pain in the ass or do away with something I like. Often it does both simultaneously. I’ve spent a lot of time crafting a world that I both enjoy and that curtails the number of pains in the ass. Change, therefore, is something to be avoided and fought against when necessary.
Having said that, though, my 2006 vintage bonded “leather” sofa and chair set had reached the point where it was shedding more than the dogs and cat combined. They didn’t owe me anything, having been moved three times and not being particularly expensive in the first place. It was the first “adult” furniture I bought after I closed on the Memphis house and I probably kept it around a year or two past it’s use by date out of sentiment if nothing else. Still, in this one case, it was time for a change.
One thing that nobody mentions about furniture is it’s not like replacing appliances or getting a new mattress. The guys who bring the new don’t generally haul away the old – one of those things that’s changed over time for the worse, in my opinion. The nice folks at Got Junk, though, we’re happy (for a price, of course) to come manhandle the furniture out of the house, load it on their truck, and drive it away to I care not where.
And now we’re waiting for the replacements to arrive. Waiting in a room empty aside from a recliner, couple of tables, and a dog bed. When I say Saturday can’t get here quick enough this week, I really, really mean it.
1. UPS. I’d hate to think how much business I’ve pushed through UPS over the years. But gigging me for $5 to change the date a package arrives feels a little bit cheap on their part. Sure, it’s only $5 but I’m not sure what the difference is between delivering it “for free” on Friday or delivering it on Monday when I’ll actually be home to receive it – which is only an issue because *you* require an ink signature. I guess they do offer a free option of letting me pick up the package at a location an hour round trip drive away was supposed to be a helpful concession so maybe you’re letting me off easy. I don’t mind paying for a service, but I resent the hell out of getting nickel and dimed.
2. Disappointment. I know a lot of people, but there are only a handful that I would count among my closest of friends – the ones I’d go to the mat for with no questions asked or burn down whole cities for if they asked. You think you know most of what there is to know about them. But then there’s the day you realize you know nothing. It’s equal parts unnerving and sad and disappointing because though they may well go on being your friend, you’ll never see them with the same undiluted affection. Given enough time everything changes, though I wonder why it so rarely seems to change for the better.
3. Windows 10. Sometime in the dead of night Windows 10 was smuggled on to my work computer and promptly went about wrecking everything from my wifi connection to my email archives to my screen configuration and any number of small tweaks that I’ve made over time to make the archaic POS computer a little more usable day-to-day. Some things I’ve been able to fix on my own through the day. Other things can’t be resolved by anyone locally and must be corrected by the great network help desk in the sky… which means I might see resolution sometime around March 2019. Just once I’d like to get one of these official “upgrades” that didn’t end up giving me less capability and require me to spend inordinate amounts of time fixing things that it broke.
1. Edible arrangements. Here’s a tip. If you’re going to send a “gift” that requires refrigeration to a friend, family member, or whatever, make sure that person is going to be home when it’s delivered. Otherwise the nice delivery person will annoy the dogs of your friend or family member’s neighbor and then that neighbor will end up having to rearrange 75% of the things in his own fridge to accommodate your thoughtful gift. As a general rule, your gifts should not constitute an added burden on an utterly disinterested third party.
2. The couple with the matching roller coolers. Every morning I arrive at the office at more or less the same time as a couple who seem to wear semi-matched outfits and roll identical rolling coolers across the parking lot to the building. I don’t know exactly what it is about this couple that annoys me quite so much, but it’s an automatic and visceral kind of thing. Their whole set up just feels wrong and unnatural.
3. Satellite Radio. My SiriusXM “demo” expired last week. Being a long term fan of being able to listen to the same three or four stations no matter where I drive, I logged in to my account and renewed my subscription. Only problem is for the last seven days the damned radio has showing nothing but the preview channel. By this morning, I’d completed half a dozen calls to “listener care” and at least twice that number of “refreshed signals.” I’d already made up my mind that they’d had their last call. Once the weekend rolled around and I had a few minutes to play the game, I was going to cancel the service and be done with it. Lo and behold, pulling out of the parking this afternoon the satellite receiver sprung to life as if nothing had ever been wrong with it. I’ve been a fan of the satellite radio for years, but I no longer have the patience for “services” that make me jump through hoops as part of the program. There are too many companies competing for entertainment dollars to keep shoveling cash at something that’s not dependable. Our friends beaming music down from space would probably be well served to remember that.
Picture it: Ceciltucky. Early Morning. The sun just kissing the tops of the stately oaks and maples lining our exurban streets…
Near the exit of our happy little subdivision, I passed a car coming inbound. That’s not so unusual in and of itself. Based on my observation of the neighborhood over the last six weeks, though, it’s the kind of beater that definitely didn’t look at home here. Still, there are plenty of those in the county. I’d be crazy to think one or two didn’t lurk on our streets. Despite that, it just didn’t feel right.
These are all snap judgements I’m making in the time it takes our two vehicles to close a 100 yard gap at 20 miles an hour. In passing, I may or may not have shot the opposing driver the stink eye, but for sure I made a mental note of the car’s tag number and then watched as it grew smaller in the distance.
For a moment at the intersection I pondered pulling a u-turn just to satisfy my own curiosity… and to be positioned to call the police when the driver sooner or later did something felonious.
At the last second, just before my tires brushed around the median, I saw the plastic wrapped newspaper sail out the car’s passenger window… and promptly felt like a horse’s ass for being a judgmental prick. And for mentally convicting the guy up before the crack of dawn delivering papers.
There’s a lesson there, somewhere. “See something, say something” is a good tag line – but given my experience it seems it could also be helpful to know what it is you’re looking at before firing off half cocked.
iPhone release day is typically one of the highest traffic days of the year here at jeffreytharp.com. Then again on a fair number of those days I was standing in line using the blog as a time killer at 4AM more than anything else. Lots of pictures. Lots of updates. It was just something to do to pass the time that didn’t require “making new friends” with the people on my left and right.
With Apple again offering home delivery on release day, I opted t stay home and follow the whole event from the comfort of my kitchen table. So…. if you’re checking in to see what kind of foolishness is happening over in the line at Christiana Mall, you’ll need to find a different huckleberry this year.
I’ll spare you the constant updates this year since what I’m doing to pass whatever time now between me and delivery are such exciting events as paying bills, washing dishes, and running the vacuum cleaner.
In the spirit of my heroic live blog of past years, I give you the following:
7:21AM – My iPhone 6 traveled overnight from Harrisburg to Philadelphia and arrived in Newark, DE last night at 2:41AM. It loaded onto a UPS panel truck at 5:47 AM and send out into the world for delivery. All that’s left now is the waiting.
8:40AM – A moment of hope for an early delivery. Sadly, the squeal of breaks and rumble of a diesel engine at the end of the driveway turned out to be a school bus.
10:10AM – First pot of coffee finished.
12:01PM – Soup.
1:24PM – I’m going to cut the grass… in hopes that UPS will try to sneak up on me while I’m distracted.
1:48PM – UPS delivers to guy two doors down… and then drives off in the opposite direction.
1. Strike 3. With the USPS fighting for it’s life, one of the simple issues they could work on is get things from Point A to Point B when they say they will. The last three items I ordered online that were shipped through USPS all encountered inexplicable delays. Maybe I’m just finicky, but when I pay for second day arrival, I generally expect to get my items two days after I ordered them. It doesn’t feel like that’s an unreasonable expectation. I know it’s a trifle, but logging in to a website a day or two after the “guaranteed arrival date” and still wondering where the hell my package is is just infuriating and just one of the many reasons I don’t use USPS when I have an option. On time and to standard; that’s the way to build a happy customer based. What USPS is doing is pretty much just telling me that they’ve given up.
2. Mission: Impossible. When the assigned mission is to give a 3 minute presentation about what you’re working on, that’s what you should do. Actually, you should wrap it up in two minutes, thirty seconds to allow a moment for questions, but that’s not the point. What you shouldn’t do is ramble all over the damned world while everyone’s eyes glaze over in benign indifference. Remember, it’s called a “brief” for a reason.
3. Dropped calls. Cell phones drop calls. Since they’re magically connecting to far away towers without the benefit of wires, I’ve learned to accept that limitation. When using a land line to connect to another land line, there’s just no justification for dropping the call not once, not twice, not thrice, but four effing times in the span of 35 minutes. After attempt four failed to take hold for more than three minutes, I officially lost interest in whatever was being said. If it appeared to anyone that I had thrown my hands in the air like I just don’t care, well, there’s a good reason it looked like that.