Category Archives: work

(Power) Failure…

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When you’re in information worker, the one thing you absolutely need to do your job is electricity. Without that one basic staple of modern life, all the other bits and pieces are pretty much irrelevant. Look around your office and name three productivity tools that you can still use if the power is out. And no, you stapler, hole punch, and tape dispenser don’t count as productivity tools. Computers, printers, email, address book, you name it and without electricity they’re not worth a dime.

Going grid down in the middle of the day only serves to remind me how utterly incapable of doing my job I’d be in a real-world long term power outage. I’m a little more prepared to deal with that kind of eventuality in my personal life, but as far as answering the question “How will you do your job when the lights go out?” I’m mostly left to shrug and wish I’d have thought to stash a deck of playing cards in my desk for just such an eventuality.

We’ve raised an entire generation, myself included, who have no idea how things worked before there was a computer on every desk. If I were a boss, it’s the kind of problem that might keep me up at night. Since I’m most decidedly not a boss, I’ll remember in the future to make sure my Kindle is fully charged before leaving the house in the morning from here on out.

Flat out thinking…

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There are always stories circulating about people who retire with thousands of hours of sick leave on the books. That’s good for them. 3000 hours of sick leave gives you a hell of a lot of credit towards your total years of service. As great as that sounds, I know I’m not going to be one of those people. I’m not an iron man. I don’t play hurt when I can avoid it and I don’t go in when I’m hacking up a lung. For one thing, I know that I don’t bring my A-game when I’m sick or hurt and for another it only seems decent not to wander in and infect everyone else with whatever crud I happen to have come down with. This week has been an object lesson in the former; a great primer for why I avoid playing hurt.

It really boils down to a matter of concentration and focus. When part of my brain is focused on just how damned uncomfortable I am, I’m not doing my best work. Chances are, I’m not even doing good work. I’ll probably never get nominated for employee of the quarter with that attitude, but it is what it is. One of the key lessons I’ve learned on the job is if you don’t look out for yourself, there’s no one else going to take the time to look out for you either. Long story short, yesterday’s post talked about the inevitable guilt that goes along with the sick day. I had plenty of time after writing that post to put some real thought into it – since laying flat on the floor isn’t good for much else than giving you time to think. It’s safe to say that after really reflecting on the last decade, I’m utterly cured of whatever misguided guilt I was feeling for staying put and taking care of me.

The job is happy enough to chew you up and grind you down. It’s your job to do whatever it takes to make sure that doesn’t happen. Here endeth the lesson.

Space Available…

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When you go to the trouble of moving multiple thousands of people 150 miles down I-95 and spend a few billion dollars kitting them out with new buildings all around, one of the things I’d think you’d do is make sure to have more than two rooms available in which to hold a meeting. Now usually, I’d rail against the need for meetings at all, but given the nature of my employer, they’re simply a fact of life to be endured. Therefore, it doesn’t feel like a stretch expecting that there would at the very least be a room available somewhere (that doesn’t require a 15 minute drive, a cross-country hike, or requisitioning a boat) for those moments when you need to put more than five people in the same room. God forbid you need to do something crazy like connect to the internet or join a teleconference or video feed being piped in from another location. That’s all apparently several bridges too far.

Instead of being able to use one of two such rooms within steps of where I actually work, I got to spend the vast majority of the morning making desperate phone calls and begging other offices to free up space for us to use… out of the goodness of their hearts, rather than for actual compensation in any form. So here’s tonight’s helpful tip from your kindly Uncle Jeff: If you ever find yourself working for a big, bureaucratic organization and in the position of deciding how many fully-equipped meeting rooms you’re going to need, go ahead and take you initial estimate, multiple it by three, and then add at least two just as safety stock. That’ll get you close to the number of rooms you’re actually going to need… because God knows the fate of the free world depends largely on your ability to find an empty room on no notice for whatever wild-assed meeting someone wants to have on the spur of the moment.

And it’s only Tuesday. Sigh.

Time thief…

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just-say-no-400x288Meetings are an enormous time suck from which there appears to be no hope of escape if you want to consider yourself a professional. I know I wrote a whole chapter about it in my Guide for New Employees, but it’s one of those truths that just needs to be said more often and by more people. I have to think that a No Meetings campaign would find far more traction than the ill-fated “Just Say No” to drugs effort. I mean after all, there’s a subset of people out there who actually want drugs (and want to sell them), but I simply can’t fathom a world where someone rises from their bed in the early hours of the morning and lusts heartily after their first meeting of the day… and then getting their mid-day meeting fix, maybe taking a teleconference during lunch, and whiling away the late afternoon hours with just one more team huddle. Surely that’s madness and we must bind ourselves together to help eliminate this scourge before it saps our productivity and destroys the next generation of budding professionals.

2 hours…

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I’ve lost track of the number of snow related 2- and 4-hour delays and closures we’ve had this winter. This morning just adds one more to the tally. The only thing I can say is that “they’ve” been marvelously inconsistent in how they choose to respond to each and every snow event. This morning, for instance, is another two hour delay. That might be the right decision based on conditions where such decisions are being made, but being a guy who lives 45 minutes from the office, my conditions and theirs don’t always correspond. Such is the case this morning. From what I can see of the surface conditions outside, even if I leave two hours later than normal, it’ll be half an hour meetingsdemotivatorbefore I get to a road where I can see blacktop. Based on past experience, a good estimate is that my drive in will take take about twice as long as usual.

After a winter of having delays announced, rescinded, changed, renounced, and extended, my visceral instinct is to give it an old fashioned “screw you guys, I’m staying home” today. Sure, that would mean giving back the two hours of admin time this morning and burning off a full 8 hours of leave. I’ve got a mountain of leave banked, so that’s not really the issue.

The one hang up I have is that at some point this morning I’m supposed to be in a meeting. It’s not a meeting I’m particularly interested in, but it’s mine. And I feel a inexplicable level of guilt at pawning it off on one of my poor unsuspecting colleagues. I don’t know why. There are plenty who have no compunction about taking a day of unscheduled leave and dropping their shit in someone else’s lap to deal with. Still, I hate the idea of being “that guy.”

Of course none of that means at 0800, I won’t make the call, but I want you all to know that I’ll be positively racked with guilt about it if things go that way.

Just a theory…

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I won’t presume to speak for all the vast sweep of humanity, but sometimes I just hit a point in the day where no amount of additional effort is going to create any significant gains. It’s like trying to accelerate to the speed of light. Getting close is easy enough if you’ve got the right equipment, but getting that last little punch of speed requires the application of infinitely more energy. The problem being, of course, that it’s (under our current understanding of how the universe works) impossible to supply any system with infinite energy.

I hit just such a wall at 2:56 this afternoon. I mean I just hit a spot in the day that I couldn’t power through no matter how much coffee or sugar I poured into the system. My brain laid down a very clear line of demarcation, letting me know that I’d go no further. Maybe with a little more time I could have found a way to circle around and come at the day from a different angle, but with end of the day closing in, a new avenue of approach wasn’t really an option anyway.

Under the circumstances, the only thing to do was stiffen my upper lip and ride through the last hour of the day trying not to make waves or get noticed. My brain just wouldn’t answer the helm this afternoon and for a guy who pays the bills based on what the ol’ brain box puts out, it’s damned humbling experience. I’m going to write it off to being a problem transitioning to Daylight Saving Time and not as a harbinger of a God awful week waiting to happen. Check back with me on Friday to see how well that theory holds up.

Deception…

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In the universe of the bureaucratic underling, few things are more highly sought after than a cubicle next to a window. Generally assigned based on seniority in rank or time in service, it’s one of the small things that can make a cube feel less like a 5×8 coffin and more like an actual productive work area.

Sometimes, of course, appearances are deceiving. When you show up in a new office and there’s a prime window seat with your name on it, tread carefully. In any normal office, this seat would have been fought over and allocated long before you showed up. If it’s sitting empty, consider it a warning sign… Like the beautiful house on the tree lined street never quite seems to stay sold, there’s a fair chance this cube has problems. Someone might have died there in harness and it’s haunted or at a minimum it’s cursed by one or more of the myriad problems that tend plague a cubicle and all those who dwell in them.

If there’s any good news to be had it’s that not much in life is permanent. You’ll probably get a chance to move into something more attuned to your needs (eventually). Of course you’ll be leaving behind the window, but if a career in service has taught me anything, it’s that windows are easy enough to come by, but you only get a finite amount of sanity to shepherd you through 30+ years of toil. If you ever had to pick between the window and some sanity, it’s what you’d call no contest.

For more helpful tips someone really should have mentioned before letting you go to work as an office drone, don’t forget to get your very own copy of Nobody Told Me: The Cynic’s Guide for New Employees.

The more things change…

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I’m afraid we’re screeching back into one of those times when I’m going to spend far too much time casting around for new blog ideas. In this case, the problem isn’t any kind of block, but rather that everything I really want to write about is embargoed or otherwise of a nature that I consider it out of bounds for this forum. It really is a pity, because I know there are some real doozies that are sitting in my notes just wasting away. Sure, maybe they’ll see the light of day sometime in the future when they’re less relevant, but there’s no denying that takes the edge off them.

If you’ve read The Cynic’s Guide, you’ve already read most of this story. God knows I’ve already lived it. The best I can tell you is that the past is a pretty damned good indicator of what the future is going to be like. It’s 100% situation normal in the belly of the bureaucracy… and that’s a uniquely off combination of comforting and infuriating. If nothing else, I know what to expect. I’ve been here before after all. The names and faces are different, the scenery has changed, but it’s the same old, tired story. The more things change, the more they never do… at least this round of eye rolling is on the banks of Mother Chesapeake instead of Big Muddy.

Things unsaid…

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The single hardest thing I do around here is try desperately to keep my big mouth from writing checks that the rest of me isn’t quite ready to pay for. It goes against my nature as a blogger to censor myself when every bit of my ego, pride, and desire for page views tells me that I could write a scorcher. But no, that little voice inside my head that preaches moderation and self preservation is demanding a hearing… and reminding me that from time to time, opening my mouth and letting words fly out might have a tendency towards shifting my career dissipation light into overdrive and leaving it there until it blows the engine apart. It seems the better part of valor this evening is to keep my powder dry for use when it might be of more practical application.

The reverse butterfly effect…

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The butterfly effect is usually synopsized as something like “When a butterfly flaps its wings in Shanghai, a hurricane washes up in Miami.” I’m not a fancy big city mathematician, but it seems plausible that if you make one little change in a complex system, downstream events can be radically altered by that original small shift. It doesn’t take a great leap of logic to accept that it at least seems like a reasonable argument.

The fun thing is that sometimes the butterfly effect also works in reverse. Take for instance the meeting you have scheduled for Wednesday afternoon that suddenly gets cancelled. The butterfly flaps its wings and presto the entire day on Monday suddenly becomes gloriously meeting-free. If she just beats those gossamer wings a few more times, this week could be looking up.

Sure, I’m bending logic nearly to the breaking point to make that case, but it feels good. And since I’m a blogger and not a professional chaos theorizer, I’m going to go with it.