Tag Archives: leadership

What Annoys Jeff this Week?

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1. Morale building activities. Our office seems determined that it’s going to lick the morale problem by doubling down on potluck lunches and after-hours team building events. I invite you to piss directly off with that nonsense. If you want me to be part of a team activity, schedule that mess while you’re paying me for it. And damned well don’t expect me to cook (or inflict my colleagues cooking on me) in order to participate. Why the hell we can’t just take an hour or two, get out of the office, and patronize a local restaurant like normal people is completely beyond me. It’s all a hard pass for me. If that reinforces my rep as a non-joiner or problematic player of team ball, so be it.

2. Late night interruptions. The number of times each week I wake up at two in the morning to take a piss, spend an hour flopping around not sleeping, and then drifting off for an hour or so of absolutely ridiculous dreams before waking up to start the day bleary eyed and disgruntled is something of a too regular occurrence. It’s not every night, which would drive me batshit crazy, but it’s easily once every week or two and that makes it more than regular enough to be obnoxious. There’s a whole level of frustration knowing you can’t hold your water or fall back asleep on command the way you used to. Most other nights I still manage to sleep like a baby, but not knowing whether the night will be restful or ridiculous is just short of infuriating.

3. Protests. I’ve always looked slightly askance at protestors as a group. Clogging up sidewalks, roadways, or parks and making a spectacle / nuisance of yourself never seemed like a good way to make any kind of point. Once I started working in DC, I developed an even lower opinion of the average “protestor.” Inconveniencing me as I’m just trying to go about my daily activities is, I promise you, no way to ever convince me of the virtue of your cause. In any case, any time I see news of protestors getting all froggy – whether it’s on city streets or on college campuses – I just get preemptively annoyed and assume they’re chanting and occupying whatever for some cause I’ll inevitably think is foolish. 

Not What Annoys Jeff this Week…

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I generally reserve the length and breadth of this space on Thursdays to bitch and complain about whatever three things have most agitated and annoyed me over the week. In what’s probably an unprecedented move in 587 editions of What Annoys Jeff this Week, I’m not going to do that.

Instead, I’m going to use this few minutes to single out a single, anonymous person who saw the flare I sent up last week and immediately took the time, long after duty hours, to respond and start the great machinery of the bureaucracy in the direction of fixing what has been a seemingly simple to fix, yet lingering problem now for over a year.

Most of what happens in the belly of this great green machine goes unnoticed and unremarked. Such is the nature of the bureaucracy. I don’t suspect any of us ended up in this line of work because we needed a lot of external praise… but as the saying goes, when you see something, you should say something.

So, nameless bureaucrat, thank you for taking up a cause that wasn’t necessarily yours – certainly one that could have been staffed to someone else. What you do and how you choose to lead doesn’t go unnoticed.

What Annoys Jeff this Week?

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1. Management. I spent the better part of a year beating on AFGE 1904 when they were standing between me and a perfectly acceptable new telework agreement. Don’t think for a minute that I won’t give management the same treatment now that they’re the ones dragging their feet. The new policy was signed and went into force on August 4th. We waited while management called a huddle on the 8th and then dropped our updated packets that afternoon… to be told to wait, hold up, management still has some details to work out. Here we are two weeks later with no word on when or if our little office might decide to comply with the approved organization-wide policy… or any explanation for what’s actually holding up the works this time. Management had almost a year of knowing 95% of what was going to be in this new and improved policy, but from where I’m sitting, it appears to have taken them entirely by surprise and without any plan for how it might work when they were told to execute. File that under disappointing, but not in any way surprising. Until they get around to doing the right thing, I’ll continue to take this and every other opportunity to poke the bear.

2. Rice cooker. I’ve been a long time fan of what is commonly called whole grain – white rice, brown rice, barley, oats. It features on the menu a fair number of times a month – even if only to serve as a bed to sop up whatever sauce comes along with the meal. It’s become more prevalent recently… and I finally gave in and purchased a dedicated rice cooker after many years of grousing that a stand alone machine for rice was just an appliance on the kitchen counter that I didn’t need because doing things on the stove top was perfectly fine. It turns out I was absolutely wrong. That stupid rice cooker is a game changer. I’m both annoyed that I was wrong and that it took me literal years to find that out.

3. Failure to read and comprehend. For the last five or so years, whenever I have been in the office, one of my “key duties” has been to push the button to open the door into our office area. To date, I’ve pushed the button approximately 770 times. The damned bell that rings when someone wants into the area is the kind of obnoxious that you end up occasionally hearing it in your sleep. The good news is that (sometimes) procedures change. For instance, we’re no longer supposed to push the button when people want into the room. Now there’s a much more convoluted procedure they need to go through that doesn’t involve a bell in any way. We sent out a memo… and even put up a large sign, neither of which anyone seems to have read, because now we just have a vestibule full of people grousing about not being allowed inside. Expecting anyone to read and follow directions is probably a bridge too far, so I expect we’ll be back to being glorified doormen before long at all. Whatever. It would just be nice, though, if people occasionally did a little reading for comprehension.

Editorial Note: We were, in fact, back to being glorified doormen less than 24 hours after I wrote up this week’s third annoyance. 

What Annoys Jeff this Week?

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1. AFGE Local 1904. Here we are 39 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. Now, I’m told, the alleged negotiation has gone so far sideways that it’s been sent to binding arbitration. Resolution to that could literally take years. So, we’re going to be grinding along for the foreseeable future with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 39 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Seeking approval. I needed approval on a concept package back on June 7th. That wasn’t my date, randomly pulled from the ether. That was the date echelons higher than reality said they needed it. Being a good staff officer, I did some backwards planning and placed the full package into our fancy automated senior leader review process on the 17th of May. That left 21 days – a full 3 weeks for them to review, object, make changes, or request substitutions. Not surprisingly, three weeks came and went with only radio silence. Two more weeks passed. Now we’re in Day 36 of review and two weeks past the deadline and finally word has trickled down that upon careful review, they want wholesale changes that bare little to no resemblance to what was sent in for perusal. Fine. I’m going to look like a dipshit when I send this along to the people who were expecting it way back in early June. This is the kind of thing that should be dead easy simple, but somehow every year turns into its very own fiasco. I don’t know why I expected this year’s effort to drag things across the finish line to be any different. 

3. Mail order pharmacy. I’ve been getting my meds through mail-order for years. Mostly it works reasonably well. My most recent refill order did not. The website said no, sorry, it can’t be done and referred me over to the 800 “customer service” phone number. I gamely called customer service, to be notified by the automated system that my request had been received and was processing. So now I have one automated system saying a refill is too hard to do and one saying that everything is good to go. It’s hard not to appreciate that level of consistency. The actual human person I was able to talk to after repeatedly screaming “representative” at the phone assured me that they order had been processed and would be in the outgoing mail by the end of the day. It’s supposed to arrive tomorrow, but I’ll believe it when I see it.

Georgia on my mind…

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I’m not sure if I’ve written about it here before. If I have, I can only beg your indulgence. You try writing up 4,000+ posts across more than a decade while trying not to cover the same ground too often and see how well it works for you. In any case, it’s a thought that has crept up on me repeatedly in the past few weeks, so I’m giving it voice.

I assume this particular memory keeps cropping up because of the relationship I have with my employer and planning. A few of the same themes keep coming up time and time again. To understand why it has stuck with me, though, maybe I need to take you back to the beginning.

We had all, about 30 of us, just arrived at what was then called Fort Lee on the outskirts of historic Petersburg, Virginia. By just arrived, I mean I still had boxes stacked everywhere in my apartment and the ink wasn’t yet dry on my in-processing paperwork. I’d been an employee for less than a week and the powers that be announced on Wednesday or maybe Thursday of that first week that on Saturday morning, we’d all be loading up on a tour bus and using our three-day weekend to take a group road trip.

Destination: Savannah, Georgia.

It was a well intentioned notion – taking this group of fresh new logisticians in training to observe first hand the load out of the famed 3rd Infantry Division as they prepared their equipment to leave by rail and sea in route to the then new “second Gulf War.” Folk wisdom will tell you that timing is everything. Maybe “everything” is an exaggeration, but it’s important. How I know it’s important is that while we were driving down from Virginia, the transports loaded with a division’s worth of equipment had cleared port and were out to sea. The marshalling yard was empty. The railhead was empty. The port was empty. The mighty ROROs the bosses so badly wanted us to see had sailed at first light.

With nothing else to do, we were granted a DONSA – a day of no specified activities – in beautiful Savannah. Leadership extracted a promise that we would all solemnly swear to get ourselves back to the motel before departure time the next morning. So, we did what a bunch of early 20-somethings do when cut loose in a strange town and headed for the downtown entertainment district. I have no idea how many bars we hopped in and out of. I do remember there was a carriage ride and later in the evening a booze laden ghost tour in a hearse.

I have no idea how we got back to the motel. There’s a very vague memory of an over capacity taxi, but it’s… fuzzy. The motel, well, is probably worthy of a story all its own. Seedy doesn’t even begin to describe some of the business being transacted there in the dead of night.

In retrospect, it was great fun and games – or what passes for great fun and games when you’re 24. Back then, it was a guy who had just eaten the cost to move himself to Petersburg, hadn’t been paid in six weeks, and was desperately afraid every swipe of his credit card was going to be one swipe too much. That early winter of 2003 was the closest I’ve ever come to slipping sideways into default. It was horrifying and just a little exhilarating. File that under things you do when you’re too young to know better.

Anyway, I just assume it’s that early experience that’s left me deeply distrustful of whatever best laid plans this great green machine comes up with.

What Annoys Jeff this Week?

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1. AFGE Local 1904. Here we are 36 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. Now, I’m told, the alleged negotiation has gone so far sideways that it’s been sent to binding arbitration. Resolution to that could literally take years. So, we’re going to be grinding along for the foreseeable future with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 36 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Vacation. Time off is supposed to be restful and restorative. Maybe it was in the moment, but it’s sure as hell not feeling anything like that now. Whatever positive effects there were wore plumb away within 30 or 45 minutes of signing on and downloading my hundred or so missed messages… and then we were off and running with an endless stream of random questions, meetings that didn’t meet, and trying not to let my facial expression say everything that my mouth shouldn’t. Once again, we’re down to being motivated entirely by the knowledge that I would well and truly suck at living under a bridge. 

3. Dog food. Jorah eats a pretty middle of the road diet of dry kibble. It’s not some kind of wacky raw, freeze dried, refrigerated, new age-y stuff and it’s not the 50 pound bag of whatever Ol’ Roy serves up passing as dog food. With that said, my regular Chewy order just shipped and I got an email thanking me for my $80 purchase. That’s a 35 pound bag of food that I distinctly remember being able to purchase not terribly long ago for about $50. I get the whole inflationary environment – and probably only notice the dog’s food because I only buy it once every five weeks or so instead of my own grocery bills that wash through, mostly unnoticed, on a weekly basis. I didn’t have the heart to look at what the next shipment of the cat’s canned food is going to cost. It’ll be just as eye-watering and will be just as much a “must pay” budget item. If it turns out I ever go bankrupt, rest assured, it will be on the back on the expenses accrued to sustain these furry little bastards that live rent free in my home.

A message from the union…

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Well, well, well. At long last, the workforce received an email today from the American Federation of Government Employees (AFGE) Local 1904. Therein they officially provided notification that they had arrived at an impasse with management and the future of telework is in the hands of the Federal Services Impasse Panel (FSIP).

The actual point of this email was asking us to respond to a survey covering our thoughts on telework. Wait. What? I’m not a fancy, big city union official, but getting a sense of the workforce’s opinion feels like something you might have wanted to gauge before you decided to hold the new policy hostage for a year. The sticking point, it turns out, is management’s position of wanting personnel on site two days a week versus the union’s position of only wanting two days per pay period (i.e., one day per week). See, the thing is, either one of these proposals is miles better than the agreement we’re currently working under which requires us to be on site three days a week.

The fact that this survey is being launched almost a year after opening negotiations tells me pretty much everything I need to know about how they’re doing business over there at Local 1904. It’s now been 36 weeks since the updated supervisory telework policy went into effect. I’ve read it cover to cover and can’t for the life of me find anything in there that is so objectionable that it should hold up negotiation for a year. It’s a perfectly serviceable policy that significantly increases telework opportunities over and above the policy that’s now in place for non-supervisors. Frankly as an employee I’m embarrassed that this has somehow become an issue that rises to the level of needing to engage with the Federal Services Impasse Panel.

I’ll never understand whatever “logic” is behind the elected leaders operating Local 1904 deciding to let a good agreement now stand in the way of the perceived perfect agreement at some unknown point in the future. I don’t know any of them personally, so I can’t say they’re ragingly incompetent… but after seeing in black and white why we are where we are, you’ve got a lot of ground to cover to convince me they’re not.

Something nice…

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If you’re like me, you grew up being told, repeatedly and often, that it’s best not to say anything at all if you can’t say something nice.

Sure, it’s probably good advice to help prevent the activation of your career dissipation light, but mostly it just prevents you from saying true things that others might find unpleasant… such as “That’s got to be one of the dumbest ideas I’ve heard in the last 12 years,” or “If it’s not a priority for the bosses, why are we spending an inordinate amount of time thinking about it?”

Sadly, I don’t have a single nice thing to say, so I’ll just sit here quietly and try to keep my eyes from rolling all the way to the back of my skull.

What Annoys Jeff this Week?

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1. AFGE Local 1904. Here we are 25 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 25 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Introductions. I’ve been doing my best to make introductions between Jorah and Anya this week (Cordy is distinctly uninterested and mostly remains hunkered down in her box). I don’t remember the level of heartburn I feel about this process being quite so strong last time. That’s one of the problems with new pets, I suppose. It’s one of those things that happens so infrequently it’s entirely possible to forget the chaos and angst when the time between making new additions stretches into years. I desperately want to be able to give them the run of the house and restore some semblance of ongoing normalcy. The biggest threats to that at the moment seem to be a) Figuring out how to keep up Anya’s two-a-day eye drops without needing to chase her through the entire house and b) How best to continue encouraging Cordy to be just a bit more social. 

3. Republican “leadership.” If I see one more Republican “leader” say some goofy bullshit like “weaponized prosecution” it’s entirely possible that I’ll just lose my ever-loving mind. As usual, members of my former party seem determined to conflate being persecuted with something happening that they happen to personally not like. If anything has been weaponized, it’s the rump shell of the Republican Party who have raised incompetence, hypocrisy, and outright deceit to breathtaking new levels.

What Annoys Jeff this Week?

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1. AFGE Local 1904. Here we are 20 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 20 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Artificial intelligence. Everywhere you turn, there’s an article or news story about AI – Deep fakes, creepy chatbots, ChatGPT – warning that we’re standing on the precipice of SkyNet. I’m somewhere between indifferent and intrigued. I mean I don’t especially want to spend the last 30 years of my run on this rock serving some new robot overlord, but the technology itself is undeniable fascinating. Honestly, if you take a look around at how humans have royally fucked up the 21st century, maybe it’s time we give AI a chance. I have to wonder if some of the fear surrounding AI is more concerned with it making better choices than we do rather than making everything worse. Take the humans out of the decision loop – our emotions, our ego – and hey presto we could be in for an interesting new world… or SkyNet. At this point, just roll the dice and see where they land. 

3. Office sickies. Look, it’s bad enough we’re piled back in the office, but when you have big buckets of sick leave and the ability to request unlimited telework on an ad hoc basis, there’s no reason for anyone I work with to be in the office hacking, snorting, snot dripping, and generally spreading whatever contagion they’ve come in with on any given day. “You look like shit and sound awful” should be the kind of thing that triggers someone, somewhere in leadership to send plague carriers home to reduce the chance of the crud spreading… but it’s increasingly obvious that we’ve functionally learned nothing about how to manage illnesses over the last three years. Y’all were screaming about wanting to “get back to normal,” well I guess here we are. Same as it ever was.