What Annoys Jeff this Week?

1. Being the “dumb guy” in the room. I’ve met enough brilliant minds to know mine isn’t one of them. I’ve made my peace with that. I’m satisfied with having a respectable amount of general knowledge in many areas and a deep knowledge of a few threads of the arts and humanities. It’s my niche. But every once in a while you walk into a room, spend nine hours listening attentively and walk away realizing that you don’t have a damned clue what anyone was talking about. On those days the best you can manage is to smile, try to nod at what feel like appropriate intervals, and pray that no one asks you any questions. Days like that suck.

2. Being a piñata. We all have plans – a basic script by which we’re expecting to live our lives. For most of my working life, my plan included working 40 hours a week. With the arrival of sequester and furlough I made my peace with the new plan being 32 hours a week and adjusted accordingly. Now that furlough is ending, I’ll again adjust Artesian Logoaccordingly – insecure in the knowledge that “next year is going to be worse” hanging over my head. If there’s anything I hate it’s being jerked from pillar to post repeatedly like some kind of half-assed piñata.

3. Artesian Water Company. Nothing quite like getting a email from your overseas landlord wondering why he’s getting a notice that the water company is about to discontinue service. When I called Artesian to calmly ask WTF, the customer service representative cheerfully told me that the account was two months past due. Oh really? Not according to my account of statements and bills paid. But hey, I think I may have uncovered a slight problem with their doucheconoe business process that says bills can only go to the registered property owner instead of the guy actually living in the house and paying the bill. Asshats.

Meetup…

I’ve got an entire chapter of Nobody Told Me… The Cynic’s Guide for New Employees devoted to the nature, causes, and avoidance of meetings. Sadly, being forewarned only lets you know what you’re in for, it doesn’t automatically get you a Get-Out-of-Meeting-Free pass. It seems that no power on earth can shove a meeting off course once it has built up a sufficient degree of its own bureaucratic inertia.

Under those circumstances, you get what we’ve had here this week – which is a meeting schedule that looks something like this:

Friday Morning: Pre-Pre-Prep Meeting (1 hour)

Friday Afternoon: Pre-Prep Meeting (90 minutes)

Monday Morning: Prep Meeting Part 1 (1 hour)

Tuesday Morning: Prep Meeting Part 2 (90 minutes)

Wednesday Afternoon: Meeting (90 minutes)

Thursday Morning: Post-Meeting Meeting (90 minutes)

This is not a particularly extreme example of what takes place to in advance and following what I’ll commonly refer to as a Very Important Meeting (VIM). In this case, VIM preparation, the VIM itself, and its aftermath sucked up about 480 minutes, or eight hours. That’s one-fifth of the workweek lost to a single meeting (or one-fourth of the proposed furlough work week in case anyone at home is keeping track). I don’t even want to admit how much time gets spent scheduling, preparing slides, making sure video lines are available, and mastering the actual subject material for one of these sessions. How much time is spent preparing for and attending meetings would make the average person’s eyes water.

Look, I’m not saying that every meeting is an enormous waste of time and effort, but maybe if we could just have one or two of them instead of six, we might all be able to get a little more accomplished. Maybe I should go ahead and schedule a meeting to discuss this new and innovative concept.

You can’t see it, but I’m rolling my eyes.

What Annoys Jeff this Week?

1. Surprise overtime. I’m not naive enough to think that an eight hour workday means eight-and-out every day of the year. Sometimes unavoidable circumstances conspire to make getting it all done in eight impossible. Other times, we inflict ridiculous requirements on ourselves and then spend the afternoon and early evening running around trying to prove to someone that we can get job we just created done in a big way. Look, I’m just a working drone. I saw the other side of the fence and the long hours and sneaking way that it takes over every other part of your life has more than lost its luster. I’m more than happy to do my time and then head to the house… though honestly, sometimes it’s good to have a reminder just why I veered off the road not taken in the first place.

2. Forgetting to jot things down that annoyed you at the beginning of the week and promptly forgetting them before it’s time to blog about them. Sure, it’s probably a sign that it wasn’t all that annoying in the first place, but still, it leaves you scratching your head and really reaching for space filler on Thursday night when you’ve got half a dozen other things to do.

3. Something else, I’m sure… But I have absolutely no idea what it should be. Plus I’m tired and cranky. While sometimes that makes for some good writing, I’m pretty sure this is not one of those times.

What Annoys Jeff this Week?

Note: I know I missed last week’s edition, so you’re getting a “best of” What Annoys Jeff this Week that covers that last two weeks. No extra charge. Enjoy.

1. Meetings that start at 6PM. Saying this out loud is probably detrimental to my career, but I can’t think of any good reason aside from executive ego that justifies starting a meeting at 6PM when most everyone in the room start their day between 7 and 7:30. You either have no respect for their time or really bad time management skills. Either one of which is generally considered bad form by fancy business schools everywhere.

2. People with no sense of urgency. When I’ve been telling you for more than a week that something needs to happen by X Day, don’t be surprised, offended, or otherwise defensive on X+2 when I tell you what you’re giving me is too late to include. I don’t care that you worked really hard on it. In conclusion, you’re a douchebag.

3. Large volumes of small children. Individually and in small numbers, I’m surprisingly ok with (other people’s) kids. Pack lots of them into a relatively small space and it has a tendency to make me twitchy. It’s just that they’re collectively so loud… and fast moving. When you’ve spent your entire adult life living in blissful solitude, I’m not going to lie, a gang of 15 six year olds reeking mayhem and chaos next door is something of a shock to the system. It’s a shame that the uberwealthy hiring a hermit to live on their property to give it a pastoral feel went out of fashion with the Victorian Age. I think that’s a career path where I could have really set the standard for excellence.

4. “Scooter” People. If you’re going to ride the electric scooter at Walmart, I don’t think it’s unreasonable to expect that you pay at least partial attention to what you’re doing. And by that I mean try not to drive it directly into my back while continuing your conversation with whatever slack-jawed yokel you came with to do your grocery shopping as if it didn’t happen. I have to admit it took real stones to give me a dirty look when I called you on it. Most of the time, I have an instinctive tendency to defer to my elders, but in your case I’ll make an exception. You, you muumuu wearing, blue haired battle-ax, are an asshat.

Hot sweaty death by PowerPoint…

I’ve never really understood the need of management to convey information by jamming as many people as possible into a room and then throwing PowerPoint charts at them until they want to gouge out their own eyes. These events are even more near and dear to my heart when the information could have been just as easily sent to me by email so I could read it at a convenient time rather than rejiggering my calendar to free up three hours in the middle of the week – a task I accomplished by cancelling my one actual productive meeting this week.

As a rule, 120 slides constitute just a few too many in any presentation. That’s doubly true when 31 of those slides fall into the “org chart/wire diagram” category. 1) Nobody in the room can read the eight point font used to squeeze that graphic onto the slide and 2) After ten or twelve wire diagrams, they all look exactly the same. That’s just an observation from a guy sitting in the back rows, so take it for what it’s worth.

When I’m proclaimed King of the Bureaucrats, my first edict from on high will be a proclamation that no briefing will use more than five slides. Ever. If you can’t distill the essence of what you’re trying to convey into five or fewer slides or (gasp) talk about your idea without the visual aids, there’s a pretty good chance I’ll think you don’t know what you’re talking about and will be sorely tempted to send you to sleep with the fishes. Since I’m somewhere just above the janitorial staff on one of those 31 org charts we saw, I suppose everyone is safe for the time being.

But you’ve all been warned. Oh yes, you’ve all been warned.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

The eternal meeting…

We have the same meeting every two weeks. I don’t mean just a regularly occurring staff meeting or anything, but rather a meeting where we all get together and discuss the exact same issue, come to the exact same conclusions, and then part company knowing full well that we’re going to do it again in 14 days just like clockwork. Nobody, myself included, has the intestinal fortitude to recommend that we stop having this meeting so it seems possible that it will continue on indefinitely into the future, just as it has been held for as long as any of the current participants can remember.

As far as I can tell, meetings are the great enemy of government work – probably work in any large organization. I’m not saying if we cancelled this meeting that my productivity would suddenly jump by 200%, but it would free up an hour or two every week to do something, anything that might be even marginally productive. After all, when what you’re currently doing is complete dead time, even a fractional improvement in how you spend your day is a huge improvement in productivity. That’s not even counting the morale bump that would come from permanently cancelling time sucks like this one. Of course the likelihood of any of that coming to pass is somewhere between slim and none, so if you’ll excuse me, I have a meeting to go to.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

A matter of trust…

After more years than I care to think about in service, there comes a point when the operational assumption should be that you know more or less what you’re doing. Sure, that’s probably not true for some people, but I’m fairly sure that I’ve earned enough stripes to be at least considered competent in most situations. Sure, I’m not going to be the most dynamic presenter or dazzle them with the brilliance of my PowerPoint slides, but I’ll get the meat of the matter across in a clear and concise way that our glorious leaders should at least find informative and useful.

I’m absolutely not asking for carte blanche to do whatever I feel like doing, but I think a reasonable basis to proceed would be to start with the premise that I know how to build slides using a template, I have a better than average grip on the subject matter, and won’t, as a rule, say things to the most senior of senior leaders that would reflect badly on me, you, or the 4 layers of management between me and the guy at the end of the table. As I’ve said before, my goal is to do whatever is going to cause me the least grief in the long run. I believe strongly in the importance of self preservation. In this case, that would involve making a solid enough presentation that the number of questions at the end will be held to a minimum. I know I’m still pretty new in this office, but at some point you’re going to have to trust that I’m not going to walk in and call the Old Man an asshat and piss my pants.

If nothing else, let us consider that I’m going to be the lowest graded guy in the room by a country mile. The chances of the mighty and powerful jumping up and down on my head for a minor mistake are between slim and none. If the worst happens and I completely lose the bubble, you can always blame it on me as the new guy, so really, no matter how it goes, the bases are all covered.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

Filler…

I am a professional; highly educated, certified, and experienced. I’ve forgotten more about this kind of work than most people know. Today, however, I am going to be a warm body filling a seat because someone at echelons higher than reality has determined that the most mission critical thing 500 of us can do is make sure the auditorium is full during a presentation.

I’m sure whatever this graybeard has to say will be very interesting and informative, but not at all relevant to any of the eight or nine assignments sitting on my desk waiting to get finished in a semi-timely manner. It’s all a matter of priorities, I suppose. In this case the priority is clearly on looking good rather than actually doing good. As long as I know that up front, I’ll happily adjust my expectations accordingly… and make sure my Kindle has a full charge.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

How you know it’s important…

Sitting in our weekly staff meeting it occurred to me just what a self-important and inflated bunch we really are. Each week we get together and run through the litany of X, Y, and Z projects that we’re working on. Everyone looks pensive and serious as one after another of us drones on about things that no one seems to care about; a memo, an agreement, a PowerPoint presentation, or the old man’s travel plans. I know this stuff must be important because we’re all wearing ties.

I’m not exactly sure what I’m feeling at moments like this. It’s probably some combination of disbelief tempered with an appreciation of farce. I just have so many issues with the “so what” of it all. Maybe my misanthropic tendencies have finally gotten the better of me because I’m having a hard time finding a reason to do more than just what it takes to get by.

Lately, good enough is good enough. I don’t want it to be though. I want to do work I’m proud of. I want to do work that matters more than moving papers from one desk to another. Look, I’m not going to run away from the job, the pay, or the benefits. I’m annoyed, but not crazy. Some people are passionate about this stuff. Even though I’m good at it, I just happen to not be one of them.

At least I’m wearing a tie… so I know it’s important.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.

Overkill…

Everyone likes to feel like they are an important part of what’s going on around them. Even though most people wouldn’t be missed much if they spun off into oblivion, organizations everywhere help mollify their workforce by engaging in the ridiculous pantomime of holding “town hall” meetings where everyone troops into the auditorium and tries not to look too bored as executives click through several dozen slides that someone made for them. Then they open the floor for a handful of delusory questions, give the shiny happy answer, and close the meeting because 99 times out of 100 no one in the room wants to ask what’s really on their mind. Most of us leave with no more information than we had when we showed up, but at least marched an hour or two closer to the end of the day. That’s a mercy at least.

Of course it’s only a small mercy if it’s not a two hour town hall scheduled to start an hour before most of your employees are supposed to be heading home. There’s also a good chance that if it’s the third “mandatory” meeting in the last four weeks to cover the same general set of topics and it’s just being presented by a different talking head, it could be overkill. As good an idea as these meetings were when they were held by our sainted forefathers in New England, they’ve lost a little of their zip. Maybe it’s time to get out the ol’ thinking cap and come up with a better way to engage the people.

Of course if you’re not actually looking for input from anyone, then feel free to disregard this idea in its entirety.

Editorial Note: This part of a continuing series of posts previously available on a now defunct website. They are appearing on http://www.jeffreytharp.com for the first time. This post has been time stamped to correspond to its original publication date.