What Annoys Jeff this Week (Conferences and Events Edition)

1. No means no. Yes there are empty seats. No you can’t fill them. If I’m going to risk my career that $50 bribe you offered isn’t going to get it done. Asshat.

2. Closing time. If you’re sitting in a venue and the lights go out, that’s a good sign it’s time to leave. You can go to the local tavern, grab a bit to eat, or finger bang each other out in the parking lot for all I care. But you can’t stay here.

3. Q&A. All your questions are answered on the agenda. Read the agenda. Don’t be the douchebag who asks the 100th time where the bathrooms are or what time someone is presenting. Asked and answers. Actually, we answered before you asked.

4. You look tired. There’s a reason for that. That reson involves the alarm clock ringing at 0330 the last 4 mornings so I can get here at least an hour before you do and being here an hour or two after you’re (supposed to) leave. Want to help me look less tired, go sit in your seat quietly and try not to say anything stupid.

What Annoys Jeff this Week?

I’m starting to wonder if perhaps I’ve reached the end of having interesting things to say. These posts get harder and harder to finish. In truth they get harder and harder to start too. For a guy who generally likes to use his words, that’s something of a problem.

Fact is, you’d probably be surprised by the sheer amount of energy that goes into dreaming up a fresh new post five times a week, trying to be at least marginally entertaining (or at least informative), and do it before my eyes go hopelessly crossed from too much staring at a monitor over the course of a typical weekday. Add in the mostly undeniable fact that I’ve been mentally and intellectual bankrupt by the time I back up the driveway these last few weeks and you’ve got a healthy part of the recipe for really bad writing… or at least really forced writing. Those two things don’t always arrive together, but they’re often found as two sides of the same coin.

I take great solace in the fact that the shitshow at the center of my current state of mental decrepitude will be at an end by this time next week. At which time I’m quite confident I’ll “lay me down and bleed a while, and then rise up to fight again.” Until then, I’m almost certain to remain nearly unable to string two reasonably coherent sentences together or really make a decent point of any kind.

And that, friends, is What Annoys Jeff this Week.

Adventures of a half assed event planner (Part 2 of ?)…

Fifty weeks our of the year the right high and right mighty redoubtable right noble lords of our realm don’t know I exist. I like it that way. In fact I sought out anonymity and willingly stepped away from a track likely bound for leadership. If I ever wanted that life for myself it’s a notion I lost quickly, much preferring a role as simply one of Eye-of-Sauron_612x380_0many.

Two weeks out of the year, usually sometime between October and November, those mighty lords turn their eyes upon me… and it’s a terrible thing to behold. It’s a little like having the Eye of Sauron taking a good long look at you. That eye. That unwavering, soul crushing eye turns on you. God help you then. “Leadership” and helpful “recommendations” will fall from the sky like hammer blows. You’ll get executive level “assistance” until it’s oozing our your ears.

When you’re a half assed event planner the very first thing you learn is that nothing you’re doing is important to anyone above your immediate boss until about a week before whatever it is you’re planning is supposed to happen. Guidance, intent, guests, and outcomes are all helpful things that could be given well in advance, but they won’t be. You don’t have a prayer of getting those until it’s too late to matter – so you muddle through making up your own guidance for lack of any better until someone tells you to stop.

Under the circumstances, the very best outcome you can hope for is to avoid having a heart attack, a stroke, or saying something to get yourself fired. Beyond that, your two weeks basking in the withering glare of Sauron’s unblinking eye are simply something to be endured. You can’t measure success or failure in conventional terms. Just surviving is all that matters.

Adventures of a half assed event planner (Part 1 of ?)…

I could write another post about today’s dealings with even more corporate “executive” types who are challenged with reading the English language. There’s a fair chance I could turn that into the story of the week. I’ll spare us all of that unhappiness, though.

Instead, let me tell you a little tale about scheduling… specifically any effort you may be tempted to make to negotiate, coordinate, synchronize, or otherwise cause agreement with half a dozen organizations about the event schedule. During that process you’re going to have a moment when all seems right with the world, when all parties have agreed and the two-month effort to reach that agreement feels like it might almost have been worth it.

That right there is the moment when at least one major moving part is going to utterly and completely fail and threaten to drag the entire effort back to the beginning. It’s the moment when VIP Speaker #1 sends you an email effectively saying, “Yeah, I know we all agreed to this, but even VIP-ier people in Arlington want me, VIP Speaker #2 and VIP Speaker #3 to be there for some other random video conference that we can’t possibly change the time of to accommodate the 500 people we’re going to have sitting three hundred yards away in our own venue.”

No problem, I’m utterly ecstatic to chuck out the entire day’s schedule. I look forward to begging, pleading, and threatening everyone we’ve finally gotten in line and having the outstanding opportunity to rework the damned thing for the 83rd time in the last couple of months. It’s absolutely my pleasure.

Reading is fundamental…

I currently have the great joy and high honor of planning a “not a conference.” The requirement to talk to people is an unfortunate and unavoidable consequence of this situation. I can usually struggle through making the best of it, but today is special. Today we opened registration. Because we are who we are, there is a very specific way that has to be done in order to ensure there isn’t the impression that one group of attendees is being given preferential treatment over any others. Essentially, once the “registration open” sign starts flashing, it’s like firing a starter’s gun – all interested parties are off to the races.

The problem there, of course, is that all interested parties are not equal. Apparently some are gifted with the ability to read and understand the written word, follow instructions, and achieve their heart’s desire. Others most assuredly lack that particular gift. I know this second group can’t possibly be able to read because my in box fills up with a metric shitload of questions that were very plainly spelled out using real English words directly underneath the flashing “registration open” sign.

So please, ladies and gentlemen, I beg of you, if you are a regular attendee of conferences, workshops, training events, not-conferences, or any other meeting of multiple hundreds of people, please for the love of God, His saints, and all things Good and Holy, please read the registration material. Read it. Understand it. Consult it a second time to ensure full understanding before firing off an email to the poor planner who’s going to be on the other end of that message. You’re saving him or her from answering the same question for the 328th time and you’re saving yourself from his everlasting judgment and damnation. Believe me, it’s a fair trade.

You were warned…

Given a sufficient amount of planning time, support from key personnel, funding, and leadership with some passable facsimile of vision, just about anything is possible. With a long enough lever you can move the world. By contrast if you want to operate on a shoestring, fail to assign sufficient people to do the work, and do it all without any clear idea of how you want things to turn out, all signs point towards presiding over a cluster fuck of notable proportions. I resist the notion of “historic” proportions only because in a hundred years, there won’t be one living soul who will give a good damn what jackassery was caused here today.

Most of us never bother to learn to see past the edge of what we can reach with outstretched hands. I like to think, in some small way I manage to see more clearly than others from time to time – though certainly not always. Still, I know the difference between a rush job when the situation calls for one and a rush job when it’s what we’re doing because someone forgot to think more than thirty five minutes in advance.

I’ve got 40 hours in any given week – minus mandatory training, holidays, the occasional sick day, and whatever other priority efforts my time and attention is directed towards on any given day. I’ll do everything I can for you in the amount of time allotted, but I damned well can’t miracle something into existence by force of will or personality. I’ve tried and since my job description isn’t currently Powerball Jackpot Winner, it’s safe to assume miracles lie beyond my purview…. But like the saying goes, if you want it bad, you’ll get bad.

Don’t say you weren’t warned.

What Annoys Jeff this Week?

1. Failing to read for comprehension. When I send you a four sentence email it’s not like reading the entire thing is going to monopolize your day, especially when one of those sentences tells you exactly how to do what you’re trying to do. No, the answer isn’t to send me more “follow up” emails. The answer, as I will tell you over and over and over again as needed, is right there starting on line two of the original response, which you obviously didn’t stop long enough to read. You can feel free to “follow up” all you want, but damned if I’m doing it for you. Your inability to read and comprehend simple English is not so much my responsibility.

2. The value of time. I can’t speak for anyone else, but I know the value of my time. It’s the most limited commodity I have and it doesn’t come cheap. Unless you’re on the friends and family plan, it never, ever comes free. Whatever it is that’s so critical, unless it’s an immediate threat to life or property, really isn’t so critical and certainly doesn’t give rise to the need to give anyone a freebie. I’ve been around long enough to know that there’s always a tomorrow… and on the off chance there isn’t a tomorrow none of it is really going to matter at that point anyway.

3. Non-surprise surprises. For the love of Pete, when I’ve been telling you for weeks that X is going to happen on Y date how in seven hells are you surprised on Y-4 that Y is going to happen next week. It’s been on the damned calendar for 5 months. We’ve had at least 30 meetings about it, but whoa, every-damn-body but me seems to be taken by surprise. Look, I know we always try to kill the gator closest to the boat first, but there’s no way I’m letting anyone get away with the “Uh, I didn’t know” excuse on this one. I find it interesting that all the things we didn’t have time to do three months ago, we now suddenly want to cram into a day and a half. I hope you’ll forgive me if I don’t wrap myself in knots trying to do that which is inherently illogical if not downright impossible given the limitations of available time and manpower.

Big slobbery kiss…

No one knows better than me that the best laid plans tend to go wildly off course at the first opportunity. This weekend has proved to be no exception to the First Rule of Operational Planning. Instead of attacking the arm-length list of things to do today, I’m mostly sitting here nursing a sore throat and wondering if I’d be better off switching from coffee to tea with honey and lemon for the day. I don’t feel sick so at least for the moment it’s just another minor irritation making its presence known among so many others.

So today is changing gears. Instead of going out and getting things done I’m going to try being an indoor cat (and getting things done). After all, having some kind of throat crud doesn’t prevent me from doing research, or laundry, or from getting my first attempt at EnemiesListbeef stew in the pot before first light this morning. All I’m really trying to do is avoid talking if at all possible.

If my temperature spikes and this starts looking like Ebola, though, I’ll be out and about quick as you please… Should I find myself about to expire in a agonizing, blood-soaked death there’s a list of people I need to find so I can give them a big slobbery kiss.

Good intentions…

no_motivation1I came home from work last night with good intentions (and a list) of things I wanted to get done before calling a full stop for the day. Exactly none of those things happened, as I sat down after dinner and promptly fell asleep. That was not part of Friday night’s grand plan. Of course instead of jumping on those items this morning, I’m trying to ease into Saturday while nursing an unearned headache. I don’t mind an early morning headache when I’ve done something like spend Friday night drinking cheep booze, but when I spent it mostly sleeping and sending periodic texts, I don’t feel like I’ve done anything to earn the morning unpleasantness.

Now sure, I could sit here with the lights off and continue pouring coffee down my throat, but I still have good intentions towards the grand plan of getting through the things that need to be done this weekend. Now unfortunately I have a day and a half worth of “stuff” jammed into Saturday… and at the moment, instead of doing any of them, I’m sitting here taping on the keyboard and waiting on a fresh pot of coffee to finish dripping. I have a feeling that good intentions may not be enough to get me over the hump today… so this post basically services as documentation that despite my best efforts even I succumb to my inner slacker, but at least I have the decency to feel bad about it.