What Annoys Jeff this Week?

​1. Spoofed calls. In the last 7 days I’ve gotten twelve calls that caller ID indicates are originating in the greater Baltimore area. I’m sure there are still many people who answer every time their phone rings. That these spoofed calls even exist as a thing is proof enough of that. I mean scammers wouldn’t be doing it in the first place if there wasn’t money to be made. Of the 37 ways you can communicate using a modern cell phone, actual voice calls are my least favorite. If I barely use the thing to make or receive calls to people I actually know, I’m not sure what chance the average phone scammer has at getting me to pick up. All their doing at this point is basically finding a new and interesting way to interrupt me when I’m trying to use the phone for something else… and that’s really their unforgivable sin.

2. Packaging. Since last Thanksgiving or so, I’ve observed a continuing trend of my online orders regularly arriving damaged. Some of the damage can easily be attributed to being beaten to death by the delivery service – smashed boxes, items left where they can be rained on, etc. More often though, the outer boxes arrive in fine shape, while what they contain is scuffed, mangled, or mutilated well beyond what I’d consider “fair” for an item purchased in “new” condition. I’ve lost track of how many items I’ve returned to Amazon and other retailers at this point because they can’t be bothered (or most likely just don’t want to pay) to package items in an appropriate way to prevent damage in transit. Until they do, I’ll keep making them spend twice as much in returns and replacement of damaged items as they would if they’d have just packed the damned box the right way the first time around.

3. Weekday Protestors. I first observed this behavior when I worked in DC. Someone would get a bee in their bonnet and the next thing you know a couple of thousand people would show up on The Mall to protest in the middle of the week. I see it now all over TV. What I want to know is who are these people that have nothing better to do in the middle of the damned work week than finding a position in front of the television camera, stamping their feet, and throwing a hissy fit until they get their way? Seeking redress of grievances is well and good, but I’m curious about the people who have time to do it day after day and sometimes week after week when the rest of us poor working stiffs are busy, you know, actually working. I mean even on my days off, there’s errands to run, laundry to do, yard work to tend, and a list of projects a mile long that wouldn’t get done if I were out wandering the streets waving my homemade poster-board sign with its cheeky slogan. Feel free to do what you want and all, but I’ve got a household to run and actual shit to do.

Cubicle hell…

I’ve been a cube dweller for all of my 15 years working for Uncle. The one constant across all those years is a firm belief that if there is a hell, at least one level of it has cubicles stretching out to the horizon in all directions. In effect, to work in a cube is to already be condemned to toil in a hellscape to get credit for your eight daily ours.

Most days, cubicle hell is a land of minor irritations – of people who talk too loudly, non-existent air conditioning, 30 conversations happening simultaneously, an utter lack of privacy, and an endless parade of small distractions seemingly devised to prevent anything that could be mistaken for productivity.

The small annoyances are punctuated occasionally by the large distractions. These are what you may expect to find when the Powers That Be will decide that everyone in the room needs to face a different direction or that the cube walls are one row too tall or too short. The Powers will then, in their infinite wisdom and goodness, decide to address these grave shortcomings in the most expeditious way possible.

If you’ve never tried to conduct business in the middle of a construction zone, I think you owe it to yourself to give it a try. At any given time your 30 square feet of cubicle hell could be made inoperable when they have to re-route the electric or network cables, when they have to disassemble your desk, or when they need to remove a panel so you can stare obnoxiously across 30 inches of open space at the face of the person with whom you use to share a “wall.” Now the Powers have removed even the pretense that you aren’t packed in elbows to assholes with your fellow condemned souls.

Even if your desk happens to be one spared that day, there’s the general construction noise – the power drills, and shifting metal, dropped tools and banging. All the while, you’re careful to pretend that everything is business as usual. There are no distractions. Everything is going according to plan. You love the new floorplan that the Powers have granted unto you, for they, in their spacious offices, behind actual closing doors, are secure from what they wrought. Surely they know best.

As it turns out, cubicle hell isn’t so much a place as it is a process – ongoing, evolving, and always looking for ways to make every day just a little bit harder and such just one more drop of joy from the marrow. We have met the enemy and it truly is us.

My lane…

In each and every job I’ve ever had I’ve had a standard list of issues and items that are defined, at some level, as being things that I am responsible for doing on a regular and recurring basis. These are “primary duties.” There are also secondary duties – perhaps items that I do when someone is on vacation or that require more than one person to complete in a timely manner. Lastly, there are the ubiquitous and ill-defied set of “other duties as assigned.” These ODA have a tendency to be ash and trash actions that aren’t particularly time consuming but that have a bit of a tendency to be dull, thankless time sucks.

Through them all, the primary, secondary, and ODA, though, I’ve always made it a point to know my lane – all of those things for which I am collectively responsible to carry out at any given time. Now, the list isn’t static. It changes based on manpower, skills, personal preference, and sometimes (usually) the whim of senior leaders everywhere. In a more ambitious age, I knew not just my lane, but also had a fair depth of understanding of the lanes to my left and right. I won’t say those days are gone forever, but I certainly pay a lot less attention to the things that are outside my currently assigned channel markers these days.

Knowing your lane and its boundaries is, in my opinion, one of the most important tasks you can master as a run of the mill employee drone. Knowing what you’re supposed to do, when you’re supposed to do it, where it comes from, and where it goes will put you in good stead 85% of the time. If nothing else, it gives you at least a little bit of ammo when someone asks you to do something that you know well and good lies in the purview of some guy who sits down the hall.

I make it my first order of business to know my job and where its limits lie. Now if everyone else could just find their own lane and bloody well stay in it, what a wonderful world it would be. Yeah. I’ll be holding my breath on that.

What Annoys Jeff this Week?

It’s one of those weeks where it would have been far easier to pick out that which did not annoy me than that which has, but I’ll give it my best effort.

1. The last minute. When a large group of people have been working on a project for a very long time, what you shouldn’t do, unless you outrank the people in the room by a whole shit tonne, is show up to the very last meeting making suggestions and trying to change the world. Fuck of with that jackassery.

2. Just (not) doing it. At the moment I’m tracking approximately 4,746 moving parts across a dozen different organizations that all have to mesh close to seamlessly in order to avoid looking like amateur hour. If you are responsible for 1 of those 4,746 things – and only 1 of them – it doesn’t feel like too much to ask that you at least half ass it instead of needing me to call down the whole mountain on your head when we’re measuring time in hours instead of days. Get in the damned sea.

3. New computer day. I’m as big a tech head as anyone and you can count on exactly one finger the times I’ve turned down a new computer – especially considering the elderly and decrepit state of the laptop I’m currently using. The only time I’m going to raise a stink and scream and yell is when you tell me New Computer Day falls right in the middle of the biggest work effort of my year. It would be like taking your accountant’s computer on April 14th and telling him he might get it back in a few hours or maybe a few days depending on “how it goes.” Just no. Not today Satan. Not today.

What Annoys Jeff this Week?

1. Good ideas. There’s nothing intrinsically wrong with good ideas. There is, however, a point in every project when your thoughts need to turn away from adding bells and whistles and focus in on executing the damned mission. Some guy with a bunch of stars on his collar and a shit ton of fruit salad on his chest once said “A good plan, violently executed now, is better than a perfect plan next week.” Words that we’d be well served to keep in mind.

2. Voicemail. Calling a designated customer service number and having to wait a few minutes is standard operating procedure. I got it. Calling the customer service line for a major business and then getting shunted to voicemail isn’t going to get the job done. I’m trying to give your company a not insufficient amount of money. I’m calling you at a time that is convenient for me to talk. Chances are you’ll return my call at a time that is not convenient. Then I’ll call you and leave a message. Then you’ll call me and leave a message and so on. Instead of that, I’ll just go ahead and call the next closest registered dealer that handles the same product and spend my money at their location. Thanks for playing, though.

3. Confusion. Job: “a paid position of regular employment.” Holy Quest: “a chivalric journey undertaken by a knight in order to procure or achieve a particular object or end.” More people should know the difference.

Miles to go: or Reaching for that long, long weekend…

When I see stories like the death of Malcolm Young at age 64, I’m even more convinced of the need to retire at the earliest available moment. All life is a gamble. Sure, your day is probably going to go without much trouble – or it might be the day you get run down by a bus. Malcolm was 64 – an age that I increasingly think of as “not that old.” He has the resources of a lifetime spent as a rock star to draw on to fight the disease that struck him down. He died anyway.

Just last week, someone in the office next door went to meet her maker. She left Friday afternoon, called out on Monday, and on Tuesday she was dead. She had four decades of good and faithful service under her belt. She died anyway.

Given my lifestyle – with its love of red meat and carbs – I can’t reasonably expect to be a centenarian. I’m under no illusions there. Still, I don’t intend to die in harness, although I understand random chance could have something to say about that. As of right now, unless Congress weighs in and changes the rules mid-game, I need to reach the magic combination of 57 years of age and at least 30 years of service. I’ll land on that milestone on June 1, 2035. It’s a date that still seems awfully far away, but not nearly so far as it was once.

The very fact that time is limited drives me to gather up what I can as fast as I can and then get on with enjoying that (hopefully) long, long final weekend. I’m determined that I’m not going to allow myself to be the guy in the office who sticks around until 70 out of fear that the money might run out before I do. At least I’m well served that my desired lifestyle in retirement is largely quiet and relatively inexpensive. As long as I’ve got coffee, a few books, a quiet place in the woods, and a handful of critters warming themselves at my hearth, my needs and wants are largely met.

Now I’ve just got to try to not drop dead before I can get all the pieces lined up.

Call it a draw…

Of the two interviews I went on in the last month, I’ve received one “we regret to inform you letter,” and one call back for another meeting. Based on my experiences with Uncle’s hiring process, that’s actually a decent result. The call back means I most likely was at the top of the list after the interview process and stood a 30 minute sit down away from getting an offer. Normally I’d feel good about that… though of course you and I know I always prefer to do things that hard way.

The first email out of my box this morning was a quick “thank you for the opportunity to interview, but I no longer wish to be considered for this position.” I was more flowery and diplomatic than that, but the end result was the same – I put a knife in what was just about a guaranteed path out. It’s an uneasy feeling, especially knowing that it may very well poison that well for a long time going forward.

Still, I know taking myself out of contention was the right decision. During the interview, the panel chair mentioned a two word phrase that filled me with an unholy dread – noting in his introduction that the position for which I was interviewing was designated as a “team lead.” Now I can tell you right from the jump that ol’ Jeff doesn’t like the sound of that one little bit. I’ve done my stint as an honest to God supervisor and the very last thing I wan to do is step foot back on that slippery slope. It’s doubly true when that lowest rung on the management ladder comes with all sorts of responsibility but none of the actual authority. Worse, it comes without even more than a nominal bump in salary.

More headache for the same money is bad math no matter what way you look at it. That’s what really drove me to put an end to it. It doesn’t put me in an better a position than I was in a month ago… but it also doesn’t make things even worse so we’ll just call it a draw.

What Annoys Jeff this Week?

1. Ass pain. A sure sign you spend too much time trapped in cubicle hell is that the low-bidder chair that goes along with it slowly starts physically damaging you. It’s not a problem in my nice fancy office chair at home or even in the slightly-higher-than-low-bidder chairs in the conference rooms. Until fairly recently I didn’t even know a tailbone was something that could hurt. I guess you can now add work-related ass pain to the list of things you have to start dealing with as you approach 40 that a twenty year younger version of you never considered.

2. Allegations. We now live in a country where all it takes is the allegation of wrong doing to end a career or destroy a lifetime of work. For all those people cheering the fall of people who “probably” or “may have” done bad things, be careful what kind of world you’re cheering on, because we’re all going to have to live in it. Then again it worked out well enough for the ​witch hunters of Salem.

3. Junkies. I had my eye on you from the second I pulled into the gas station. I saw the swerving lean on the trash can and then back the other way. I saw your knees seem to buckle, but you miraculously stay on your feet. I’m a little impressed that you made it across the parking lot without getting yourself run over in the process. God, it seems, protects junkies as well as drunks, small children, and ships named Enterprise. I appreciate your determination, but you see, you picked the absolute wrong person at the absolute wrong time of day to ask for a handout. I’m here pumping gas at 6:45 AM so I can haul myself to the place where I exchange my time for someone else’s money. You might try doing the same. You’re a man every hour as old as I am with maybe a few to spare – so I don’t feel at all guilty at thinking that you should be somewhere earning your own keep. In times past, that use to be the defining characteristic of being a man. In today’s world where everything is an illness and we’re supposed to be full of pity and understanding, it’s not fashionable to say things like that. Fortunately, I’ve never been one to give a damn about what’s fashionable. I can’t seem to do much to discourage the state from pouring ever increasing amounts of money down your rabbit hole, but I’ll be damned before I willing give one slim cent to anyone who decides chasing their high somehow entitles them to a living from my work and wages.

Like a used car…

I had another interview this afternoon. Different job. Different organization. Still in roughly the same geographic area I’m in now. It seemed to go well enough, though I may be a spectacularly bad judge of that sort of thing. I generally count not tripping myself on the way in the door as a personal victory.

What I’ve found in interviewing for positions in the local area is that you tend to run into some of the same people. Repeatedly. In both recent occasions, I’ve known at least one of the other people interviewing for the position. Some people would find that awkward. Maybe I should be one of them, but I’m not. One of the helpful skills I’ve developed over the last decade and a half is that I just don’t take any of this stuff personally. And for the most part it really, truly isn’t personal – because the bureaucracy just doesn’t have the time or inclination to care about you the individual. That may sound negative, but with hundreds of thousands of moving widgets it’s generally just a function of trying to find the one that appears like it would mesh best with the other cogs that are already in motion and then cramming it into the available opening.

Look, I’d rather get offered one or both of these jobs than not. I mean I wouldn’t have bothered putting on a tie if I wasn’t at least interested. What I’m not doing is giving these decisions a lot of life or death credibility no matter which way they break. I’d like the chance to do some different work and if neither one of these pans out it seems like I’ve at least cracked the code on getting my resume in front of the people making decisions. Having sent out hundreds of resumes in my time with Uncle, I’m secure in saying that’s easily 95% of the battle.

The other 5% is about selling yourself like a used car. If you’re feeling a little dirty when you’re done, you’ve probably done it right. Talk about life skills no one ever bothers to teach you.

Interview…

There are times in my career I’ve struggled mightily to extract myself from a less than desirable job. One of the perks of working for Uncle is that, like Visa, he’s “everywhere you want to be.” I’ve known for some time though that I don’t particularly want to depart the sunny shores of the northern reaches of the Chesapeake. That said, the day in and day out of life as a glorified wedding planner doesn’t feel like something I can see myself doing for the next 17 years, 6 months, and 13 days.

Unlike some previous occasions when getting on to something new was the only priority, this one has been more of a slow burn – sending out feelers here and there as opposed to an approach to sending out resumes that was more akin to carpet bombing. I didn’t so much want to just run away as also make sure what I was running towards was something of a right fit. Being in a position of not desperate to escape definitely helps set a tone where one can be a bit more selective.

That’s a long way around to saying I’m currently waiting to hear back on a final time for an interview later this week for a gig that sounds a lot like a better fit than this current situation. Maybe it’s frying pan/fire territory, but a change of scenery would probably do me a world of good. As my past experiences with hiring freezes and months spent sending out hundreds of resumes to anyone who vaguely sounded interesting has proven, there are hundreds of vagaries and problems with Uncle’s hiring process – not the least of which is actually convincing someone they should give you the job.

Still, I like to think once I’m in the room, I’m pretty good at selling myself… although it’s been a while so I guess we’re going to roll the dice one more time and see what happens.