Tag Archives: work

What Annoys Jeff this Week?

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1. Oat meal. I’ll admit it. I’m a fan of hot breakfast cereals as a group. Oatmeal, cream of wheat, grits, corn meal are all perfectly pleasing breakfast foods in my kitchen. Running unnaturally late one morning this week, I opted to try breakfast in the little coffee shop / doughnut place in the office. That was a mistake. I saw oatmeal on their menu and thought to myself “self, how badly could a place screw up oatmeal?” The answer to that was a watery mess that had far more in common with the average soup than any kind of oatmeal one might expect to be served. That’s going to be a hard no from me, thanks. When the response from the manager is “yeah, that’s the new recipe we’re supposed to use. Nobody likes it,” I feel like you could have warned a guy ahead of time. Personally I’m 100% open to employee recommendations that warn me not to order something on the menu because it sucks. Not great business perhaps, but it would have been top notch customer service.

2. Telling me to smile more. Mostly I smile when I’m happy… not when I’m focusing in on the 13th revision of a PowerPoint slide or enduring the 3rd hour of a meeting that should have been an email. The fact that my face tends to go rather blank and the corners of my mouth draw towards a scowl in front of my computer terminal aren’t necessarily a commentary on anyone… Though I suppose it could be if it’s someone who tells me to “just smile” one more time. I’ll reserve those clear eyed, happy looks for times that don’t involve spending eight hour clips tethered to a cubicle. Otherwise I just end up walking around with a fake smile plastered right below my dead eyes like so many other drones who don’t seem to know what a smile is actually meant to convey.

3. Responsibility. I want another dog. I also want another cat. I also want to go to the Buffy the Vampire Slayer convention in London this fall. I want a new truck and maybe a plunge pool in the back yard. I want a remodeled master bathroom and new kitchen countertops too. I am, however, not currently getting any of these things because I’m making at least a passing effort at behaving responsibly and in a mostly adult manner. This leads me to believe that responsibility and behaving in an adult manner is stupid, largely unfulfilling, and generally annoying. In a world where the penalty for behaving utterly irresponsibly seems fairly low, I feel like I’m getting the worst end of this bargain.

What Annoys Jeff this Week?

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1. Login.gov. The main platform for applying for work with the federal government, USAjobs.com, has introduced 2-factor authentication. In order to log into you account you now have to enter you user name and password and a six digit number provided to you via phone. That’s fine, except that in order to set up this new fancy ID with the 3rd party service, login.gov, you need the original phone number you used to set up your USAjobs account – which is a desk number I had more than 10 years ago. Without that one little bit of information you find you can’t log in to your old account, you can’t set up you new account, and there’s no way to fix A without fixing B witch requires you to fix A. It’s one of the most magnificent do loops I’ve seen the government foist on us in recent years. In discussion with the “help” desk it turns out I can’t even delete my old account and try again unless I can somehow transport back in time and answer a phone at a desk I haven’t sat at in over ten years.

2. Lawn Sprinklers. I have no philosophical issue with anyone piping water to their yard when weeks without rain threaten to bake it into oblivion. Sure, we’re all on wells and probably drawing from the same aquifer, but after three years of reliable water, I’ve got at least a small degree of comfort that we’re not going to run the damn thing dry. My problem comes when, after almost a week of nearly unremitting rain, when rainfall records are dropping like flies across the region, these same lawn sprinklers are running full tilt in the middle of a torrential downpour. I know it’s a relatively minor thing, but in my mind that also makes it one of those that’s easy to correct. I’m tickled pink to come from the land of plenty. I’m thrilled that the rain has turned my own lawn from wilting embarrassment to lush green carpet again. Although it’s completely outside the scope of what I usually care about, I’d really appreciate it if the house down the street could just stop making it rain for these few days while nature is providing the service gratis. I’m sure there will be plenty of days in August when they can show off their new toy to the neighborhood.

3. HVAC. Heating and cooling systems can be complex even at the residential level. Scale that into a multi-floor office building with a warren of offices, conference rooms, and open space, and I don’t even want to speculate on what mathematics may be involved in trying to make the place comfortable. First, I don’t want to speculate on that because I hate doing the maths. Second, I won’t speculate because I honestly don’t care. I just want the system to work. I want it to spit out cold air in the summer and warm air in the winter. Beyond that it can do whatever it wants. All I know is that somehow we’ve managed to make the lobby with 40 foot ceilings nicely chilled even in the heat of the day, but haven’t found a way to get any of that cool refreshing air down the hall to the back of the building. The first safety officer who comes down here bitching about too many fans plugged in is going to get kicked in the junk.

Almost, but not quite halfway…

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My “official” calendar in Outlook is often what could generously be called a hot mess. ​It’s filled with blocks of times for actual meetings I expect to attend, meetings that I just need to know are happening, generic reminders of when certain things are due, the full range of vacation days and doctor appointments, and often as much other information as I can cram on to them to make the days at least look productive.

As I was projecting out the schedule on some longer range projects that had known timelines stretching through next spring, when I ran across a chit I had put down long enough ago that I don’t remember doing it. Sitting there on the calendar not too deeply into 2019 was a simple block that read “Career Halfway Point” marking the temporal spot mid-way between January 13, 2003 and May 31, 2035.

I’m honestly not sure if finding this particular Easter egg has left me feeling better or worse. Better that the halfway point is a relatively close-in target now, yes. Worse, because It means there’s still slightly more asshattery ahead than there is behind.

I won’t say that time precisely flies, but it does seem to move with haste. At least that’s how it feels when considering time in long stretches – some of the individual days and weeks can feel like they’re dragging on for years all on their own. There’s a big part of me that feels unqualified glee at the idea of being over the hump. My inner pessimist in me, of course, also can’t help but note that the closer to the end we are the closer to The End we are. It’s not quite a Pyrrhic victory, but it shares a zip code.

What Annoys Jeff this Week?

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1. Surprises. I will never in my life understand why anyone likes being surprised. In my experience being caught off guard, having a bombshell dropped in your lap, getting a wake-up call, or enduring a rude awakening are all fundamentally bad things. It is, sadly, impossible for any one person to know all the things and to be prepared for all the eventualities. Even so, that doesn’t mean we have to like getting blindsided even in the exceedingly rare case where it’s a “good” surprise.

2. Decisions. Look, if you’re not going to “empower” me to be a decision maker, the very least I should be able to expect is that someone up the line will actually be making decisions in something approaching a timely manner. Sure, some questions are difficult and need great thought and discussion, but mostly are run of the mill and answerable as part of a simple yes/no or this/that dyad. Getting the answer shouldn’t take weeks and slow every project down to the point where forward progress can only be measured in a lab environment by high-precision lasers.

3. Training. My employer has made a few stuttering baby steps towards eliminating some of the onerous annual training requirements that eat up time and net very little in the way of return on investment. However, they still insist of gaggling everyone up for far too many of these “valuable opportunities to learn.” After fifteen years on the job if I haven’t learned not to be a rapist or walk around making sexually suggestive comments to my coworkers, I’m not sure the 16th time around is going to generate that magical “aha moment” they seem to want. At least the box is checked for another year… and that’s what really matters.

Making monuments…​

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Occasionally you open your mouth and say something that should be patently ridiculous to every person in the room. The mere suggestion should be met with mocking, rolled eyes, and sighs of disbelief. Mostly you do it when you’re a little bored or just want to see what kind of rise you can get out of someone. You’d never in a million years think anyone would take any of it as an actual suggestion.

Then, of course, you are brought crashing back to the real world with a comment about “how relevant” your suggestion is.

No. Please, just no. These words were not meant to be taken seriously. They were meant as biting critique of our penchant for creating monuments out of things that should be sandcastles. I’m not sure I remember what #winning looks like, but I’m reasonably certain we’re doing it wrong.

What Annoys Jeff this Week?

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​1. Spoofed calls. In the last 7 days I’ve gotten twelve calls that caller ID indicates are originating in the greater Baltimore area. I’m sure there are still many people who answer every time their phone rings. That these spoofed calls even exist as a thing is proof enough of that. I mean scammers wouldn’t be doing it in the first place if there wasn’t money to be made. Of the 37 ways you can communicate using a modern cell phone, actual voice calls are my least favorite. If I barely use the thing to make or receive calls to people I actually know, I’m not sure what chance the average phone scammer has at getting me to pick up. All their doing at this point is basically finding a new and interesting way to interrupt me when I’m trying to use the phone for something else… and that’s really their unforgivable sin.

2. Packaging. Since last Thanksgiving or so, I’ve observed a continuing trend of my online orders regularly arriving damaged. Some of the damage can easily be attributed to being beaten to death by the delivery service – smashed boxes, items left where they can be rained on, etc. More often though, the outer boxes arrive in fine shape, while what they contain is scuffed, mangled, or mutilated well beyond what I’d consider “fair” for an item purchased in “new” condition. I’ve lost track of how many items I’ve returned to Amazon and other retailers at this point because they can’t be bothered (or most likely just don’t want to pay) to package items in an appropriate way to prevent damage in transit. Until they do, I’ll keep making them spend twice as much in returns and replacement of damaged items as they would if they’d have just packed the damned box the right way the first time around.

3. Weekday Protestors. I first observed this behavior when I worked in DC. Someone would get a bee in their bonnet and the next thing you know a couple of thousand people would show up on The Mall to protest in the middle of the week. I see it now all over TV. What I want to know is who are these people that have nothing better to do in the middle of the damned work week than finding a position in front of the television camera, stamping their feet, and throwing a hissy fit until they get their way? Seeking redress of grievances is well and good, but I’m curious about the people who have time to do it day after day and sometimes week after week when the rest of us poor working stiffs are busy, you know, actually working. I mean even on my days off, there’s errands to run, laundry to do, yard work to tend, and a list of projects a mile long that wouldn’t get done if I were out wandering the streets waving my homemade poster-board sign with its cheeky slogan. Feel free to do what you want and all, but I’ve got a household to run and actual shit to do.

​Clouded judgement…

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I almost called in sick today. I didn’t sleep particularly well last night and this morning my face felt like the dentist had practiced his trade with a jackhammer instead of a ​drill. Hot coffee made it worse and I’d have liked nothing more than to kick back in my favorite comfy chair with an ice pack and gone about the important business of feeling better.

What I did instead, was pull up my big boy pants, swallow down a fist full of ibuprofen, and drive in to the office. I did this because I had one minor thing that needed to be done before noon and I didn’t feel like sticking anyone else with it. Instead of coming in and being able to knock this one small item off the list this morning, though, what I found was that none of what had been agreed to on Friday had actually been done. At least one of the people who needed to see it was on vacation. Another couldn’t be bothered to read any of the follow-up email.

So, because I was trying to do the right thing by not setting up one of my coworkers to have to send an email on up the chain, there I sat with my thumb firmly emplaced up my ass unable to get the most basic of things accomplished. The longer I serve this republic, the more convinced I become that no one enters these jobs angry and jaded, but they’re made so by circumstances and conditions well outside of their control.

I almost called in sick today. I should have done it. I allowed the possibility that I’d achieve something productive to cloud my judgement. I very clearly make bad decisions… and for that I am very, very sorry.

What Annoys Jeff this Week?

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1. Cash only. It’s 2018. I can order products directly from Europe from the comfort of my living room using my cell phone. We live in an age of technological wonder…. which begs the question, why in blue hell can’t I use a debit card to buy six dollars worth of lottery tickets? It’s apparently the only activity in the developed world that steadfastly insists on being cash only.

2. Weekday deliveries. I order a lot of things online. That means in most cases that thing is going to have to be delivered to the house. Most of the time it’s easy enough. They big truck arrives, leaves the package on the front porch, and I retrieve it when I return home. Occasional, something needs a signature before it can be released. There are usually easy ways around that too – except in special cases that require live ink from someone older than 21. Look, if you try to deliver the same package at approximately the same time on three consecutive weekday afternoons, the chance of typical working adult being there is somewhere between slim and none. The fact that SOP is to attempt delivery three consecutive times when a normal human being is probably at work reeks of ridiculous. There should be a better option available… and no, “we can hold it at our warehouse 40 minutes away so you can pick it up” is also a pretty dumb option. I’d be willing to pay a premium for some kind of guaranteed weekend delivery option.

3. “Uber is killing the taxi business.” I’ve never actually used Uber. It doesn’t feel like the kind of service that you could use reliably or cost effectively in the parts of the country where I tend to find myself. I’ve been in plenty of taxis over the years though. Saying that Uber is killing the taxi business and that government should step in to protect cab companies is a lot like saying government should make us all buy buggy whips and riding tack because we’re hurting the horse and buggy business by continuing to buy cars and trucks. It’s not fashionable to say it, but creative destruction is a real thing and tends to be of benefit in the long run.

What Annoys Jeff this Week?

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1. Designer kindling. The internet just tried to sell me a $50 cardboard box of L.L. Bean branded kindling. The biggest problem I have with any of this is that if Bean has bothered to assemble a 35 pound box of kindling and put it on their sales rack, more than one person has actually bought it. That means there are people out there among us that spent $50 to have kindling shipped directly to their door. It feels like there are so many better ways to start a fire – shred a bit of newsprint, tear off some parts of that empty cereal box, soak a few cotton balls in petroleum jelly, or put a match to some of the lint you cleaned out of your clothes dryer. Throw a few small, dry sticks aboard and you could have saved yourself $50 plus shipping. Then again, you’d have missed out on the chance to impress your guests with your big box of designer kindling. The deeper we wade into it, the more I really do hate the 21st century.

2. Freedom of Speech. No, the NFL is not taking away anyone’s “free speech.” The First Amendment specifically prevents government from restricting speech, so unless you live in some Bizzaroland where you’re being governed by the commissioner and franchise owners, you sound like a ranting lunatic when you make that argument. The league, like most other business, is identifying what they deem acceptable behavior in the workplace. Knowing those conditions, people are then free to work for the NFL or not. As it turns out, even millionaires aren’t exempt from having a few limits placed on what they can say and do at the work place. After all, if it weren’t for those kind or rules, who in your office would decide that their version of “free expression” was dispensing with pants for the duration of their 8-hour shift?

3. LED bulbs. Over the last 3 years I’ve worked steadily to replace all the incandescent light bulbs on the homestead with LEDs. There’s been a surprisingly respectable reduction of power consumption (and corresponding reduction in cost) over time. This week, the bulb in one of the garage door openers went out and I dutifully replaced it with one of the spare LEDs I had laying around. It turns out there’s enough wattage running through the opener even when it’s “off” that it keeps the bulb lit at what I’m guessing is about 10% of it’s full output. It’s probably not enough to burn the house down, but it’s enough to be aggravating. I’d rather have a old-fashioned bulb burning for 5 minutes than a fancy new LED that burns all day every day until the end of time.

New computer day…

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I’ve put it off for as long as I reasonably could, but today was the day that I finally was forced to send my venerable Dell Latitude E6540 into retirement. Sure, it was five year old tech cobbled onto a platform that’s design traced back to the early 2000’s, but I legitimately liked the big brick of a machine (when it wasn’t hopelessly crippled by security patches and software updates). Over the last dozen years I’ve probably had five different variations of this model and as much as it was big and heavy and generally clunky, it was a workhorse. I toted the E-series all over the country. The only times it ever crapped out on me was when I was working at the office… Which makes it about as reliable as any other coworker, really.

OK, so I’m just trading it in for a newer series Latitude from the same manufacturer and this updated unit as a few extra bells and whistles – some of which the powers that be who run the network haven’t decided to eliminate yet – but I don’t have a bond of trust with this generic black machine idling on the corner of my desk. I don’t have the same level of trust in its quiet, differential being that I had in my obnoxiously heavy silver companion.

It’s probably a better machine on all fronts, but the real problem is every time someone has given me a new computer, something horrific happens during the transition – half a decade worth of saved email disappears, the contents of My Documents disappears, various drives stop working, or the internet becomes “unfindable.” I’m waiting to see now what the form of my destruction this time around will be. Who knows, maybe everything will go swimmingly and the transition will be seamless… although based on historical experience that really does feel like the least likely of all available options.