Tag Archives: failure

Failure and recovery…

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I was raised in the age of the personal computer. Not long after the first Apple Macintosh ended up in my elementary school’s “computer lab,” one landed on our desk at home. Still, though, I don’t necessarily consider myself a “digital native.” For the most part, my computers have always simply been productivity tools that more or less live on my desk. I don’t generally ask them to do anything extraordinary or heroic – a bit of word processing, web browsing, and video streaming. 

I also have a bit of a habit of keeping my computers just a bit too long. Unlike my phone, as long as the computer is puttering along, I’m mostly satisfied to let it keep going even at a slowed pace. In 30+ years of computer ownership, that’s always been good enough.

Good enough always is right up to the point where it isn’t… which is apparently the point I reached with my 10-year-old iMac last Thursday afternoon. Sometime between when I signed out of work for the day at 4:00 and when I sat down and tried to stream an episode of Game of Thrones while I had dinner at 5:00 (don’t judge me), I suffered what I’ve taken to calling a “catastrophic hard drive failure.” 

If you haven’t lost a hard drive unexpectedly, I don’t recommend it. I’ve spent the last three days slowly putting my electronic life back together. Needing to unexpectedly buy a new computer, of course, just adds insult to injury.

For the last five or six years, I’ve been paying a nominal monthly fee to have my computer backed up “in the cloud.” That has honestly been the saving grace of this experience once I remembered that I actually hadn’t lost decades of photos, writing, finances, and every other kind of file and record you can imagine. Once I got past the initial terror at the possibility of losing everything, getting it all back was just a matter of following all the steps – and downloading a lot of software. 

I’m not absolutely thrilled with my new 24-inch iMac. Stepping down from the 27-inch model feels, in some ways, like a downgrade. It’s a fine machine and I still like the all-in-one form factor, but I’m really missing the extra screen real estate. I won’t rule out needing to add a second monitor at some point to compensate for that. For now, I’m trying to be satisfied with having brough things back to life in fairly short order and without too much trouble. 

For my next trick, I’ll be ordering a new external hard drive so I can start keeping an onsite back up of everything. For most situations that should be more convenient and really cut down the amount of time it takes to recover… but you can bet I’ll keep paying that monthly fee for online backup. It proved to be some of the best money I’ve ever spent on a subscription. 

What Annoys Jeff this Week?

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1. AFGE Local 1904. Here we are 26 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 26 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Right of way. OK, I know pedestrians are generally entitled to the right of way. When pedestrians choose to wear all black and dart into travel lanes of a divided highway before the sun is up and while it’s raining, however, I think they should lose that entitlement. It’s the kind of behavior that indicates they have no appreciable sense of self-preservation or awareness of the world around them. If my front end gets mangled from creaming one of these black clad pedestrians all over Route 40 in the early hours of the dark and stormy morning, I well and truly believe that says more about their indifference to being run down than it does about my own driving abilities. That the law treats them as just an average pedestrian in a crosswalk feels like giving them entirely too much credit. 

3. Temperature. It was 75 degrees in the office on Wednesday afternoon. Sure, it’s not sitting in some far-flung desert outpost, but expecting anyone to sit in that kind of temperature, breathing stale office air, and still pay attention is both foolish and wrong. Once temperatures climb into that range, anyone who makes their bones by sitting in a cubicle staring at screens should be considered fully engaged and productive if all they do is manage not to fall soundly asleep in the middle of the afternoon. It doesn’t rise to the level of cruel and unusual, but it’s damned well along the way to making sure not falling asleep and drooling on yourself is the hardest thing you’ll do in the closing hours of the work day.

What Annoys Jeff this Week?

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1. AFGE Local 1904. Here we are 24 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. I’m sure someone could make the case that there’s enough blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 24 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing to deliver for their members (and those of us who they “represent” against our will) and for continuing to stand in the way like some bloody great, utterly misguided roadblock. No one’s interest is served by their continued intransigence. The elected “leaders” of AFGE Local 1904 should be embarrassed and ashamed of themselves.

2. Scheduling. Short of hiring an assistant there simply isn’t a mathematical way to give Anya her medication as scheduled on days when I can’t avoid being in the office. I suppose I could take a two hour lunch every day and double my commute to two 40 mile round trips a day. Maybe I could do that for a week or two, but if the meds end up running for a month? Longer? Yeah. No. I’m fairly fanatical about getting these guys the best care I can find, but after all these years and all these animals, I’ve never cracked the code on how the hell to give them medicine every eight hours, or worse, god forbid, every six. At least three times a week there’s a middle-of-the-day dose that just doesn’t happen, so if you’ve worked out a solution, I’m all ears.

3. Russia. Are we really supposed to take a country that rolls out 60-year-old tanks to replace their “modern” armor lost in combat and then uses a manned fighter jet to sideswipe an unmanned drone seriously as a country? That’s before we even consider their questionable standing as a regional power, let alone their once held status as one of the world’s two superpowers. The Russians, like the Soviets before them, have always been a little bit “different.” Maybe it’s just me, but lately the tired old antics of the ailing Russian bear seem to make it much more an object of mockery and scorn than any kind of fear or intimidation. If they haven’t been doing the work to maintain even their most basic equipment in fighting shape, I’m left to wonder what are the chances they’ve had the time, expertise, and money to maintain anything more than the illusion of a strategic deterrence force. 

What Annoys Jeff this Week?

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It’s been an easy, work free week filled with book hunting… but there’s one thing worth mentioning. It’s the annoyance that keeps on giving and gets more and more inexplicable the longer it continues. Incompetence? Indifference? Inability? Yeah. The world may never know. So here’s the one thing in this week’s list:

AFGE Local 1904. Here we are 13 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if 30 months of operating nearly exclusively through telework didn’t prove that working from home works. All this is ongoing while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. It’s truly a delight working for the sick man of the enterprise. There’s probably plenty of blame to go around, but since the updated and perfectly acceptable policy for supervisors was published 13 weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for failing their members (and those of us who they “represent” against our will) for not getting this shit done.

What Annoys Jeff this Week?

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1. Still waiting. Here we are 9 weeks past the “end of max telework” and the union, such as it is, still hasn’t come through on delivering the new and improved telework agreement. So, we’re still grinding along with only two days a week like pre-COVID barbarians… as if the last 30 months didn’t prove that working from home works. All this while hearing stories of other organizations tucked in next door that are offering their people four or five day a week work from home options. Gotta love working for the sick man of the enterprise. There’s probably plenty of blame to go around, but since the updated policy for supervisors was published nine weeks ago, I’m going to continue to go ahead and put every bit of blame on Local 1904 for not getting this shit done.

2. Medical records. Online medical records are great, except the part where the system used by my primary care provider and the system used by one of my specialists don’t in any way communicate with one another. There’s also no obvious way to manually upload information from one to the other. A quick call to my PCP’s office confirmed that “Yeah, it really doesn’t do that.” Super. So, I’ll just continue to schlep hard copy of reports and test results around like it’s 1957 because that’s still easier than finding and using a goddamned fax machine in the year of our lord 2022.

3. Advertising. Between Black Friday and Cyber Monday, I’ve once again received an email from every company I’ve done business with for the last 20 years. I don’t know what they think they’re accomplishing, but it doesn’t feel like effective advertising… unless their definition of effective is to jam up my inbox with stuff I’ll delete before reading and thereby fill a potential customer with questions about whether he wants to do business with them again. I’m sure there’s some advertising industry metric that shows why mass email blasts is a good idea. Maybe it works for some consumers, but it doesn’t do much for me other than piss me directly off. 

What Annoys Jeff this Week?

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1. Romaine. After discovering that romaine lettuce was temporarily poisonous to people, anything containing that devil’s weed was unceremoniously yanked from the shelves of grocery stores across the country. That’s fine. E. coli isn’t exactly something most people want spread around. But please, in your haste to throw out all things green, spare a thought for the poor tortoise keepers among you. Even if romaine wasn’t a staple food for my tort, it was an element of the spring mix he got on a fairly regular basis. With romaine being potentially toxic for human consumption, of course spring mix it disappeared from the shelves too… which has left George with a mix of kale, mustard greens, and collards that he is clearly not in favor of based on his attitude for the last several days. The supply is also a lot more limited with people also opting for the “whatever is green” option to meet their salad needs. We’ve reached the point where I’m 100% willing to risk a few measly human deaths to have a happy and well-fed tortoise again. 

2. People. It’s kind of adorable that anyone who knows me thinks I can be guilted into changing my position by showing me pictures of or telling me stories about people. I think my position on people as a group is pretty well known. There are, of course, exceptions and people who I dearly love and highly respect. For the most part, though, I literally can’t even with people. By contrast, though, if you harm one little hair on the head of an animal that’s not culturally accepted as livestock, though, and I’d be happy to melt your face off with a blowtorch.

3. The United States Postal Service. We’re now well into day five of watching my latest prescription refill travel the approximately 40 miles between DC and Baltimore. After two days of lingering around our nation’s capital, the precision tracking app provided by the USPS tells me that it’s once again on the move… of course it neglects to mention where it’s headed or when it may arrive other than blithely saying it will be on my doorstep my 8PM tonight. That seems unlikely since the rest of my mail arrived hours ago and, well, since this is the 2nd soon-to-be-missed delivery estimate. Yes, I can call in a “bridge” request and CVS will front me a few days of meds from a local store – with the requisite $80 co-pay of course – but that’s not the point, really. I don’t think expecting a delivery service that would arrive to me in a more timely manner than if I drove way the hell down to Tampa and picked the order up myself from the warehouse is really anything out of order.

What Annoys Jeff this Week?

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1. Inefficiency. Look, I’m delighted that Big Pharma is reimbursing me 93% of my out of pocket costs for the meds that one of the smart docs from Hopkins tells me will contribute to being able to continue to living better through chemistry. I’d be even more appreciative if their reimbursement scheme allowed for ordering more than a 30-day supply of the stuff at a time. Everything else rolls in as a 3-month supply that’s simple enough to refill once a quarter except this one little pill. It feels like I’m online getting that one refilled or coordinating the refund about every seven days. If you’re going to spend the money either way you could save us both processing time and effort by doing it four times a year instead of 12.

2. Single points of failure. The world is full of people who want to gather all decision making and power unto themselves. I’ve never understood that particular logic for several reasons. First, the ones who seem to be drawn to absolute power are generally the last ones who should be engaged in decision making. Second, there’s nothing more ridiculous than a few dozen people standing around knowing what needs done but being paralyzed for lack of having someone explicitly telling them to do it.

3. Consistency in the space program. I really wish we lived in a country that had consistent and achievable, manned and unmanned space exploration goals. I want NASA to be above politics and be maybe the one instrument of government that is the best reflection of ourselves. I want to see big rockets with the stars and stripes plastered to the side hurtling American astronauts back to the moon and then getting their ass to Mars. To think that’s not the next logical step in exploration is nonsensical and flies in the face of humanity’s eternal struggle to expand into the unknown. Other people will tell you this should be way down on the list of priorities, but those people are wrong and should be quiet.

Power and predictability…

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Last night I once again woke up to the the neighborhood’s generators sputtering to life and then keeping their homes heated and lit for the duration of the five hour outage. By contrast my generator, perfectly capable of performing similar, if more limited, activities stayed warm and dry in the garage – mostly because 12AM in the rain is a really shitty time to drag it outside, tarp off a spot that will be dry enough to keep the direct weather off the running equipment, run extension cords, fuel the contraption, and then get it up and running.

So instead of noting the outage and waiting 20 seconds for backup power to bring itself online, I woke up once an hour from midnight to 2AM to serve as a one man bucket brigade. At 2:25 every smoke detector battery in the house gave up in unison. I chirping smoke detector under normal circumstances is unpleasant in the middle of the night. Five of them giving off their low battery call in a house that has no other items making noise is waterboarding for the ears. At that point it was off to the garage to drag in a ladder, replace the dying batteries, and restore peace and tranquility to the small hours of the morning. By that time it’s about 3:15, another bucket comes up from the basement and I’m staring at 3:30. Forty five minutes of dozing on the couch later and lights start to flicker. Somewhere ’round about 4:30 they come on to stay (so far).

It’s in that 30 minutes between “first light” and the scheduled alarm to wake me up for work that I decided to avail myself of the proffered allowance to take unscheduled leave due to the expectation of a snow storm that didn’t materialize locally. It’s safe to say I was in no fit humor to be around people – or perhaps that should be that my humor was even less fit than usual.

I’m forced to the undeniable, if obvious, conclusion that I am a creature of the 21st century. I expect the predictability of power coming more or less uninterrupted from the wall. Unlike that far off cabin I dream of in retirement, this place just isn’t built to operate in the absence of electricity.

The 20kW solution to that problem is coming sooner rather than later. Still, I find myself growing more impatient to arrive at the day when in a pinch I can be my own prime power provider and eliminate one more of life’s small annoyances.

What Annoys Jeff this Week?

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1. Single points of failure. If you can avoid it, the thing you never want to become is a single point of failure in any system. You don’t want to make yourself so indispensable in any position that without you nothing gets done. That’s true for two reasons. The first, is if they can’t function without you, you’ll never get to leave. The second, and more important, if you’re every not around and shit comes off the rails, everyone is going to know it’s your fault. Better to share your knowledge – and share the inevitable blame. As it is, if you’re the one toad in the road that’s holding up my progress and making me look like an idiot, don’t be surprised if I show up at your desk, pull up a chair, and then sit there making your day awkward until things start happening as they should have a week ago.

2. The primaries. In a speech at Georgetown today Senator Sanders laid out “what democratic socialism means to me.” I guess that’s red meat for his base. It would have to be, because sending up signal flares of appeal to the legacy of FDR, of an every expansive government, and ever higher taxes can only send every Republican and libertarian moderate screaming away from him at all possible speed. I can only assume the senator’s words hit my ear the same way an appeal to righteousness of the Regan legacy sounds to my friends on the left. When the preliminary contest demands we run as far to the extreme as possible, it’s hardly a wonder that the opposing sides never again find a middle ground.

3. Temperature control. Big buildings are notoriously difficult to manage when it comes to heating and cooling. Intellectually I understand that. That being said when you spend a week sitting at your desk wearing a coat and hat while the other end of the room has a bunch of fans running, it’s probably time to go ahead think about reworking how things “work.” Unless the plan, of course, it to slowly introduce us to into a cryogenic deep freeze so we can be broken out if the staff in a far distant future needs a superior PowerPoint presentation or has a conference that needs planning.